Title: gregl7's Replies | WordPress.org

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# gregl7

  [  ](https://wordpress.org/support/users/gregl7/)

 *   [Profile](https://wordpress.org/support/users/gregl7/)
 *   [Topics Started](https://wordpress.org/support/users/gregl7/topics/)
 *   [Replies Created](https://wordpress.org/support/users/gregl7/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/gregl7/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/gregl7/replied-to/)
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 *   [Favorites](https://wordpress.org/support/users/gregl7/favorites/)

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## Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Photocrati 10 Theme and PHP 8.x](https://wordpress.org/support/topic/photocrati-10-theme-and-php-8-x/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/photocrati-10-theme-and-php-8-x/#post-18470914)
 * I found out the new theme resolves this issue, so I ended up paying to get the
   update. For some reason WordPress doesn’t notify you that the theme had an update
   available so I had to manually update it.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Bug in searching for the same images repeatedly](https://wordpress.org/support/topic/bug-in-searching-for-the-same-images-repeatedly/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/bug-in-searching-for-the-same-images-repeatedly/#post-18259674)
 * Had you read my entire post, you would have seen that I already addressed this:
 * “So that I don’t get told I need to contact “paid support”, I no longer have 
   an active subscription to your product as your support when I was a paid user
   several years ago wasn’t worth it.”
 * So, no, I am not an active paid customer, and can’t submit a support ticket. 
   Imagely needs to update their records to show that I do not have a paid subscription
   so that I don’t have to go through this nonsense every time I’m pointing out 
   one of the many bugs in their software on this forum. It’s bad enough so many
   bugs exist, and that the paid support when I was using it was horrible. You want
   to charge people over $100/year for support because you keep releasing bugs with
   every new update.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Bug in searching for the same images repeatedly](https://wordpress.org/support/topic/bug-in-searching-for-the-same-images-repeatedly/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/bug-in-searching-for-the-same-images-repeatedly/#post-18253295)
 * Further experimenting has shown me that after about an hour, the search functionality
   will start working again, but then will repeat the same behavior that I described
   above after that. So it seems that whatever causes this behavior is using some
   sort of saved search cache which expires after an hour. I checked to make sure
   I didn’t have “wp_cache” turned on in the wp-config file, and there is no setting
   for it set up.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Missing share icons for Facebook, Twitter, and Pinterest](https://wordpress.org/support/topic/missing-share-icons-for-facebook-twitter-and-pinterest/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/missing-share-icons-for-facebook-twitter-and-pinterest/#post-17777462)
 * [@jaimeimagely](https://wordpress.org/support/users/jaimeimagely/) I haven’t 
   been a paid member for a year or two, as it occurred to me the only time I ever
   need support is when Imagely releases its constantly buggy updates and breaks
   my website. So you’re constantly releasing buggy updates that break otherwise
   functioning websites, and then want customers to pay $100+ a year to troubleshoot
   issues which Imagely broke to begin with. I have spent countless hours over the
   years trying to “fix” things that Imagely broke with their updates, including,
   when I did pay for support, being told issues weren’t bugs, only to find out 
   later they were. The only reason Imagely is still in business is because you’ve
   got a bunch of photographers being held hostage whose entire websites are based
   around your buggy software. Over half the issues that are reported on this forum
   are never responded to and are ignored. The whole thing is a scam. If your developers
   would get it together and stop releasing bug-ridden updates constantly, and the
   paid support improved, you might have better luck getting people to pay.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Pro Thumbnail Grid Gallery Errors on Lines 37 & 43](https://wordpress.org/support/topic/pro-thumbnail-grid-gallery-errors-on-lines-37-43/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/pro-thumbnail-grid-gallery-errors-on-lines-37-43/#post-17764280)
 * I’m also getting this error on one of my gallery pages in addition to the two
   I listed above:
 * **Notice**: Undefined index: disable_pagination in **/home/gleeshot/public_html/
   wp-content/plugins/nextgen-gallery-pro/modules/nextgen_pro_thumbnail_grid/package.
   module.nextgen_pro_thumbnail_grid.php** on line **56**
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Missing share icons for Facebook, Twitter, and Pinterest](https://wordpress.org/support/topic/missing-share-icons-for-facebook-twitter-and-pinterest/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/missing-share-icons-for-facebook-twitter-and-pinterest/#post-17764224)
 * I originally marked this as “resolved” before looking at my entire website.
 * After looking at more of my gallery pages, I realized that what I had said above
   only resolved it when my galleries were set to display as “pro tile”. When they’re
   set to display as “pro thumbnail grid”, the share icons appear, but at the top
   of every page these 2 errors appear:
 *     ```wp-block-code
       Notice: Undefined index: thumbnail_quality in /home/gleeshot/public_html/wp-content/plugins/nextgen-gallery-pro/modules/nextgen_pro_thumbnail_grid/package.module.nextgen_pro_thumbnail_grid.php on line 37
   
       Notice: Undefined index: thumbnail_watermark in /home/gleeshot/public_html/wp-content/plugins/nextgen-gallery-pro/modules/nextgen_pro_thumbnail_grid/package.module.nextgen_pro_thumbnail_grid.php on line 43
       ```
   
 * It’s the same line numbers (37 and 43) for every pro-thumbnail gallery. I’ve 
   figured out that this error is appearing when Font Awesome is installed. I had
   to uninstall the Font Awesome plugin to get it to go away. So for now I’m disabling
   the share icons as apparently a bug was introduced in a recent version that’s
   caused the share icons to malfunction and not appear correctly, and installing
   Font Awesome only puts those errors on the top of certain galleries and makes
   things worse.
 * Update to the above: Those 2 errors keep randomly appearing even after uninstalling
   Font Awesome, so it may be totally unrelated. Starting a new support topic for
   those 2 errors.
    -  This reply was modified 2 years, 3 months ago by [gregl7](https://wordpress.org/support/users/gregl7/).
    -  This reply was modified 2 years, 3 months ago by [gregl7](https://wordpress.org/support/users/gregl7/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] Missing share icons for Facebook, Twitter, and Pinterest](https://wordpress.org/support/topic/missing-share-icons-for-facebook-twitter-and-pinterest/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/missing-share-icons-for-facebook-twitter-and-pinterest/#post-17764184)
 * Changing the “fontawesome” setting to “yes” made all the icons disappear. But
   installing Font Awesome and leaving the setting at “no” solved the issue for 
   some galleries, while breaking others. See update below.
    -  This reply was modified 2 years, 3 months ago by [gregl7](https://wordpress.org/support/users/gregl7/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] No images showing on “sort or exclude” after upgrade](https://wordpress.org/support/topic/no-images-showing-on-sort-or-exclude-after-upgrade/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-images-showing-on-sort-or-exclude-after-upgrade/#post-17376850)
 * I only found one other post about this on here ([https://wordpress.org/support/topic/with-the-update-it-does-not-allow-you-to-edit-gallery-sort-or-exclude-images/](https://wordpress.org/support/topic/with-the-update-it-does-not-allow-you-to-edit-gallery-sort-or-exclude-images/)),
   which the support department never gave a final answer to — and that was a month
   ago. Support was talking about “opcache” in that thread, but I disabled it on
   my website to troubleshoot, and it did nothing. Deactivating and reinstalling
   the plugin (which is the default answer constantly every time I contact support)
   did nothing either.
   The only reason I — and I assume most others — are still 
   using this buggy plugin is because we have websites with tons of images built
   around it. When I first started using it several years ago the support was reliable,
   knowledgeable, and they weren’t continuously releasing buggy updates. For the
   past 2 years or so, it’s been nothing but headaches with all their buggy releases.
   I have wasted countless hours troubleshooting their buggy software. Trying to
   get them to admit there’s a bug is like pulling teeth because they apparently
   test these updates on only about 5 computers in their office, determine it’s 
   fine, release it it to hundreds/thousands of people, reluctantly discover it’s
   bug-ridden (after telling everyone to “delete and reinstall the plugin”), and
   then we have to wait weeks and months for them to fix everything….only to have
   it happen all over again the next time an update is released. It’s completely
   ridiculous. If any mainstream software company functioned this way they’d be 
   bankrupt in 6 months.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery] No images showing on “sort or exclude” after upgrade](https://wordpress.org/support/topic/no-images-showing-on-sort-or-exclude-after-upgrade/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/no-images-showing-on-sort-or-exclude-after-upgrade/#post-17374837)
 * I also just discovered that if I delete the nextgen block from the page, and 
   then add it back in and connect the gallery, all the images will show up again
   on the “sort or exclude” screen. But if I then insert the gallery, save the page,
   and go back into it, the images once again won’t show up on “sort or exclude”.
   Clearly this is a bug.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BBQ Firewall - Fast & Powerful Firewall Security] Is it working?](https://wordpress.org/support/topic/is-it-working-31/)
 *  Thread Starter [gregl7](https://wordpress.org/support/users/gregl7/)
 * (@gregl7)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/is-it-working-31/#post-14648966)
 * Apparently the blank page showing instead of 403 is a Firefox thing, as other
   browsers I’ve tested actually show the 403 page when I run the eval command.
 * I mentioned ModSecurity; whenever eval is run ModSecurity pops up with a warning
   in the error logs. It looks like more of a warning however than actually blocking
   what BBQ is doing since I get the 403 page:
    ——————————————————- ModSecurity:
   Warning. Pattern match “(?i)\\\\b(?:s(?:e(?:t(?:_(?:e(?:xception|rror)_handler
   |magic_quotes_runtime|include_path)|defaultstub)|ssion_s(?:et_save_handler|tart))
   |qlite_(?:(?:(?:unbuffered|single|array)_)?query|create_(?:aggregate|function)
   |p?open|exec)|tr(?:eam_(?:context_create| …” at REQUEST_FILENAME. [file “/etc/
   apache2/conf.d/modsec_vendor_configs/imunify360-full-apache/001_i360_1_generic.
   conf”] [line “24”] [id “77134463”] [msg “IM360 WAF: PHP Injection Attack: High-
   Risk PHP Function Call Found||T:APACHE||MVN:REQUEST_FILENAME||MV:/eval()||SC:/
   home/gleeshot/public_html/eval()”] [severity “NOTICE”] [tag “service_o”] [tag“
   service_i360”] [tag “noshow”] [hostname “gleeshots.com”] [uri “/eval()”] [unique_id“
   YOtGYD01d2O1rsQVHTgX4gAAAxg”]`
 * ——————————————–
 * If I disable BBQ and run eval, I get the 404 page instead, which I would assume
   then means BBQ is working.
 * Having said all that, if BBQ is working, what is it supposed to be doing when
   all these random bot attacks take place and my entire site is being scanned? 
   Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)