Title: graphcomment's Replies - page 4 | WordPress.org --- # graphcomment [ ](https://wordpress.org/support/users/graphcomment/) * [Profile](https://wordpress.org/support/users/graphcomment/) * [Topics Started](https://wordpress.org/support/users/graphcomment/topics/) * [Replies Created](https://wordpress.org/support/users/graphcomment/replies/) * [Reviews Written](https://wordpress.org/support/users/graphcomment/reviews/) * [Topics Replied To](https://wordpress.org/support/users/graphcomment/replied-to/) * [Engagements](https://wordpress.org/support/users/graphcomment/engagements/) * [Favorites](https://wordpress.org/support/users/graphcomment/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 46 through 60 (of 65 total) [←](https://wordpress.org/support/users/graphcomment/replies/page/3/?output_format=md) [1](https://wordpress.org/support/users/graphcomment/replies/?output_format=md) [2](https://wordpress.org/support/users/graphcomment/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/graphcomment/replies/page/3/?output_format=md) 4 [5](https://wordpress.org/support/users/graphcomment/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/graphcomment/replies/page/5/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] I Love it](https://wordpress.org/support/topic/i-love-it-475/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [7 years, 4 months ago](https://wordpress.org/support/topic/i-love-it-475/#post-11299191) * Dear awake78, * Thanks for your review on GraphComment. What do you mean by force to do the synchronization manually ? We provide a native feature in our plugin that synchronize comments every hour into your WordPress database. Then, the number of comment posted is updated into your theme. We also provide a widget to request directly to our API the number of comment posted. Hope that helps. Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] The plugin doesn’t appear in my back office](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 3 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/#post-10151421) * Great news ! Indeed, we mention that in our support website and here on other topics. Do you have any other problem ? Which version of PHP do you have ? * Best, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] The plugin doesn’t appear in my back office](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/#post-9976852) * Hello, * can you send me your access admin Account in MP at [support@graphcomment.com](https://wordpress.org/support/users/graphcomment/replies/page/4/support@graphcomment.com?output_format=md) * you probably have a conflict with an other plugins, could you deactivate all the other plugins and try to activate GraphComment alone ? * Thanks, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] The plugin doesn’t appear in my back office](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/#post-9974168) * Can you retry with the last version that i haved published. * Thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] The plugin doesn’t appear in my back office](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-appear-in-my-back-office/#post-9973975) * Hello, * which version of wordpress you use ? * Can you send me more details of your problem installation ? * Best regards. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Comments in AMP pages](https://wordpress.org/support/topic/comments-in-amp-pages/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 7 months ago](https://wordpress.org/support/topic/comments-in-amp-pages/#post-9762937) * Dear [@jem7](https://wordpress.org/support/users/jem7/), * We are very happy to tell you that GrapComment is fully compatible with AMP right now. Please go on this URL to read the full documentation : [https://support.graphcomment.com/en/knowledge-base/how-is-graphcomment-compatible-with-google-amp/](https://support.graphcomment.com/en/knowledge-base/how-is-graphcomment-compatible-with-google-amp/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Font type and size](https://wordpress.org/support/topic/font-type-and-size-2/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 10 months ago](https://wordpress.org/support/topic/font-type-and-size-2/#post-9462799) * Hello J. Daubman, * We are very happy that you like GraphComment. We work hard to make it perfect and it’s a day to day effort. About the font customization, right now, it’s now possible, but it’s on our backlog and planned for Q4 2017. Please be patient, we will offer a way to more customize GraphComment very soon. Have a great day, * Juliette * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Comments in AMP pages](https://wordpress.org/support/topic/comments-in-amp-pages/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 11 months ago](https://wordpress.org/support/topic/comments-in-amp-pages/#post-9394627) * Hi Jem7, * No absolutely not. There isn’t 2 version for Google. The GraphComment version is in an iframe and in Javascript, so chance that Google can see it. There is only one version of your comment that google can crawl and index, it’s the WP one. * Regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Comments in AMP pages](https://wordpress.org/support/topic/comments-in-amp-pages/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [8 years, 11 months ago](https://wordpress.org/support/topic/comments-in-amp-pages/#post-9391328) * Hello Jem7, * Thank you for the feedback. This issue is probably due to our “SEO Friendly” mode that is detecting when it’s google bot, then we display the WP comment version. We have to detect this particular case to exclude this type of URL. During the time we fixe it, you can also deactivated the SEO Friendly mode to keep GraphComment active on AMP URL. We will let you know when it’s fixed. Best regards * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Fatal error at installation](https://wordpress.org/support/topic/fatal-error-at-installation/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [9 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-at-installation/#post-9215725) * We have just released a new version of GraphComment plugin 2.3.6 for WordPress that support PHP version from 5.3+ Please update with this version. Best regards, David, CTO [@graphcomment](https://wordpress.org/support/users/graphcomment/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Fatal error at installation](https://wordpress.org/support/topic/fatal-error-at-installation/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [9 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-at-installation/#post-9213990) * Can you give us the version of PHP on your server to be sure ? We can make it work on 5.3 if needed. Just let us know. Warm regards. David, CTO [@graphcomment](https://wordpress.org/support/users/graphcomment/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Fatal error at installation](https://wordpress.org/support/topic/fatal-error-at-installation/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [9 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-at-installation/#post-9213958) * Hi Eric, * Thank you for your return. * Our plugin need php 5.4.0 or above to work properly. (see the bottom of this answer for more detail.) * We could only strongly recommend you to update your php version. * Let us know if you still have problems after the php update. * Thank you for using Graphcomment, * David, CTO [@graphcomment](https://wordpress.org/support/users/graphcomment/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] documentation](https://wordpress.org/support/topic/documentation-122/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [9 years, 9 months ago](https://wordpress.org/support/topic/documentation-122/#post-8197228) * Hello kOoliNuS, * Thank you for reporting the broken link. We’ll fix it in the next version of the plugin (very soon). * Here the link : [https://graphcomment.com/en/faq.html](https://graphcomment.com/en/faq.html) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] No, not for me](https://wordpress.org/support/topic/no-not-for-me-1/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [9 years, 10 months ago](https://wordpress.org/support/topic/no-not-for-me-1/#post-8130757) * Hello Brendie, * We are sorry to disappoint you and we are ready to help you resolve your problem. Do you mean you don’t see the “GraphComment” tab on your WP Dashboard ? * PS : Our “Contact Us” link is in the footer of our website, we wanted to match the way all company’s websites do. You just have to click on “_Contact us_“. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Comments – GraphComment | AI-Moderated Comment System] Great plugin… but some room for tiny improvements](https://wordpress.org/support/topic/great-plugin-but-some-room-for-tiny-improvements/) * Plugin Author [graphcomment](https://wordpress.org/support/users/graphcomment/) * (@graphcomment) * [10 years ago](https://wordpress.org/support/topic/great-plugin-but-some-room-for-tiny-improvements/#post-7545876) * Hi Nikko, * First of all, thank you very much for this precious feedback and support 🙂 * Here is answers : * – Once a comment has been voted (ex: helpful, troll, scam, etc), is it possible to edit it? I mean, not editing other people’s vote, but my own. I’ve mistakenly voted a comment as “useful” while it was a “troll”, and it appears now on top of the comments. Would be really useful to make votes editable at all time. * # It’s a good idea, we add it on our backlog. * – When I imported my comments (from Disqus –> to WordPress –> to GraphComment) all users’ profile pics and social media info where lost in the process. I understand that this happened during the import Disqus –> WordPress. It is a pity, since this information was useful on Disqus. * # We work on a script to import directly from many sources (Disqus first) that is the only way to get avatars and profil informations. * – Default profile pic: instead of using the standard “Mystery Man” profile pic, could you make possible for admins to upload an other default profile pic of their choice? Disqus has this feature, and it’s pretty great. * # Another good idea. We’ve create several fun default avatars for users. Added to our Backlog too. * – i noticed some connections issues between Twitter and GraphComments. But a few page reload seem to take care of this issue. * # We will work on it, thanks. * – Performance/Page load: performance seems to be relatively the same vs Disqus. * # We do the best to keep the performance on the top. We will improve that many more soon. * Stay aware, we will push a big new version of the service in the next days 🙂 M.B. Viewing 15 replies - 46 through 60 (of 65 total) [←](https://wordpress.org/support/users/graphcomment/replies/page/3/?output_format=md) [1](https://wordpress.org/support/users/graphcomment/replies/?output_format=md) [2](https://wordpress.org/support/users/graphcomment/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/graphcomment/replies/page/3/?output_format=md) 4 [5](https://wordpress.org/support/users/graphcomment/replies/page/5/?output_format=md) [→](https://wordpress.org/support/users/graphcomment/replies/page/5/?output_format=md)