Title: grafixNZ's Replies | WordPress.org --- # grafixNZ [ ](https://wordpress.org/support/users/grafixnz/) * [Profile](https://wordpress.org/support/users/grafixnz/) * [Topics Started](https://wordpress.org/support/users/grafixnz/topics/) * [Replies Created](https://wordpress.org/support/users/grafixnz/replies/) * [Reviews Written](https://wordpress.org/support/users/grafixnz/reviews/) * [Topics Replied To](https://wordpress.org/support/users/grafixnz/replied-to/) * [Engagements](https://wordpress.org/support/users/grafixnz/engagements/) * [Favorites](https://wordpress.org/support/users/grafixnz/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 45 total) 1 [2](https://wordpress.org/support/users/grafixnz/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/grafixnz/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/grafixnz/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Order Tracking - WordPress Status Tracking Plugin] Page not reloading still, new error](https://wordpress.org/support/topic/page-not-reloading-still-new-error/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 2 months ago](https://wordpress.org/support/topic/page-not-reloading-still-new-error/#post-9087034) * I am going to send the spreadsheet, but you have previously confirmed it to be correct. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Security Plugin, Firewall & Malware Scanner with Auto Removal] Error while sending logs](https://wordpress.org/support/topic/error-while-sending-logs/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 3 months ago](https://wordpress.org/support/topic/error-while-sending-logs/#post-9068363) * Latest update resolved the problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Order Tracking - WordPress Status Tracking Plugin] Page not reloading upon spreadsheet upload](https://wordpress.org/support/topic/page-not-reloading-upon-spreadsheet-upload/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 3 months ago](https://wordpress.org/support/topic/page-not-reloading-upon-spreadsheet-upload/#post-9025816) * Hi Etoile, I am still getting the blank white page for one website using the plugin, but it seems to be associated with Avada. I am also having a similar problem with my other site, that does not use Avada, it uses Shop Isle. I have not to tried disabling everything, because the tracking info is going into the site, it is just inconvenient. Hopefully it will just resolve with time and updates. * However, your latest update to 2.8.21 is not working. It keeps requesting an update repeatedly, even after it “updates” several times. It is definitely overwriting the code, as the manual change I make each time kept disappearing after the update. - This reply was modified 9 years, 3 months ago by [grafixNZ](https://wordpress.org/support/users/grafixnz/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Order Tracking - WordPress Status Tracking Plugin] Numerical sorting not working properly](https://wordpress.org/support/topic/numerical-sorting-not-working-properly/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 4 months ago](https://wordpress.org/support/topic/numerical-sorting-not-working-properly/#post-8941416) * Hi Etoile, Yes, that is correct, in the Orders tab. Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Zendesk integration – told to ask here](https://wordpress.org/support/topic/zendesk-integration-told-to-ask-here/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 4 months ago](https://wordpress.org/support/topic/zendesk-integration-told-to-ask-here/#post-8883795) * Sorry, I now see that it isn’t even a woocommerce integration, it is third party. Sorry for the confusion. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Zendesk integration – told to ask here](https://wordpress.org/support/topic/zendesk-integration-told-to-ask-here/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 4 months ago](https://wordpress.org/support/topic/zendesk-integration-told-to-ask-here/#post-8883791) * The helpdesk said to ask woocommerce, but if this is wrong, I will ask through the presales portal instead. I didn’t realise that the plugin was separate from woocommerce. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Completed email not sending to customer](https://wordpress.org/support/topic/completed-email-not-sending-to-customer/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 5 months ago](https://wordpress.org/support/topic/completed-email-not-sending-to-customer/#post-8818818) * I have resolved the issue by creating a plugin to send an email, and restoring the defaults for the “Completed” order. If you would like to do this, follow this tutorial: [https://www.skyverge.com/blog/how-to-add-a-custom-woocommerce-email/](https://www.skyverge.com/blog/how-to-add-a-custom-woocommerce-email/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Completed email not sending to customer](https://wordpress.org/support/topic/completed-email-not-sending-to-customer/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 5 months ago](https://wordpress.org/support/topic/completed-email-not-sending-to-customer/#post-8818435) * Still need a fix for this issue please (the customer not getting the email). Thanks 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Completed email not sending to customer](https://wordpress.org/support/topic/completed-email-not-sending-to-customer/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 5 months ago](https://wordpress.org/support/topic/completed-email-not-sending-to-customer/#post-8815796) * Thanks Riaan, I will give it a go. * Still need a fix for the customer not getting emails though (just saying for clarity) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Woocommerce tax not showing in cart or checkout](https://wordpress.org/support/topic/woocommerce-tax-not-showing-in-cart-or-checkout/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 5 months ago](https://wordpress.org/support/topic/woocommerce-tax-not-showing-in-cart-or-checkout/#post-8783842) * That’s great news easchilling! I had totally forgotten about this thread when I solved it, so it is great to see an answer posted here. * I have now reviewed the settings in my website, and I have the same as you except: * Display prices in shop: Including tax Display Prices During Cart and Checkout: Including tax * I have the settings as shown in my first post, basically. * So it may be that in your case there was a conflict between displaying the price in the shop excluding tax, then displaying including tax at cart/checkout. * I wish I could remember the fix, but as I am sure you will agree, this job is daily problem solving and too many things have come and gone since then unfortunately. I feel like my problem was a glitch in the rates section though. * New reader: Please keep adding to this thread if you find other solutions! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AnsPress - Question and answer] Delete user capabilities](https://wordpress.org/support/topic/delete-user-capabilities/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 5 months ago](https://wordpress.org/support/topic/delete-user-capabilities/#post-8732595) * Ok, I see now that I had to use your special uninstaller, but it isn’t working either. I clicked “Delete Q&A” which worked, the green bar showed, but no green bar will show for the others. I used the regular delete button after seeing no green bar show, and the user roles have been deleted, but the capabilities are still there. - This reply was modified 9 years, 5 months ago by [grafixNZ](https://wordpress.org/support/users/grafixnz/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[AnsPress - Question and answer] Delete user capabilities](https://wordpress.org/support/topic/delete-user-capabilities/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 5 months ago](https://wordpress.org/support/topic/delete-user-capabilities/#post-8732554) * Hi, A link would have helped ensure I was getting the right one, but I found this version to use [https://anspress.io/questions/question/anspress-4-0-beta-2-is-out/](https://anspress.io/questions/question/anspress-4-0-beta-2-is-out/) * I installed it, activated it, deactivated it, uninstalled it. User roles got left behind, and the capabilities are still there too. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Woocommerce tax not showing in cart or checkout](https://wordpress.org/support/topic/woocommerce-tax-not-showing-in-cart-or-checkout/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [9 years, 9 months ago](https://wordpress.org/support/topic/woocommerce-tax-not-showing-in-cart-or-checkout/#post-8336402) * Hi there. I am sorry, it was really long ago, so I am not sure what I did now, but I did get it working. The settings I have are: Calculate: Shop base address Class: Standard Rounding: ticked Display in shop: Including tax Display in cart: Including tax Display totals: Single total * Then in rates, I have a * in Country code, state code, postcode and city. The rate is 15%, “Tax” as the name, priority 1, not compound, shipping ticked. * I checked my functions.php and there is nothing tax related in there. I think it may have been the * in the tax fields that fixed it. I don’t know if that helps, but I don’t remember anything else, sorry. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Completed emails SKU randomly disappearing](https://wordpress.org/support/topic/completed-emails-sku-randomly-disappearing/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [10 years, 1 month ago](https://wordpress.org/support/topic/completed-emails-sku-randomly-disappearing/#post-7459695) * Hi Mike, * Will 2.6 be out soon? I tried setting show_sku to true but it didn’t work in this thread [https://wordpress.org/support/topic/adding-sku-to-order-completed-email](https://wordpress.org/support/topic/adding-sku-to-order-completed-email) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Completed email, add SKU](https://wordpress.org/support/topic/completed-email-add-sku/) * Thread Starter [grafixNZ](https://wordpress.org/support/users/grafixnz/) * (@grafixnz) * [10 years, 2 months ago](https://wordpress.org/support/topic/completed-email-add-sku/#post-7409052) * Thanks m4nu3l, that fixed it for me 🙂 Viewing 15 replies - 1 through 15 (of 45 total) 1 [2](https://wordpress.org/support/users/grafixnz/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/grafixnz/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/grafixnz/replies/page/2/?output_format=md)