Title: gracepl's Replies | WordPress.org --- # gracepl [ ](https://wordpress.org/support/users/gracepl/) * [Profile](https://wordpress.org/support/users/gracepl/) * [Topics Started](https://wordpress.org/support/users/gracepl/topics/) * [Replies Created](https://wordpress.org/support/users/gracepl/replies/) * [Reviews Written](https://wordpress.org/support/users/gracepl/reviews/) * [Topics Replied To](https://wordpress.org/support/users/gracepl/replied-to/) * [Engagements](https://wordpress.org/support/users/gracepl/engagements/) * [Favorites](https://wordpress.org/support/users/gracepl/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No New Order Mail](https://wordpress.org/support/topic/no-new-order-mail/) * [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [10 years, 12 months ago](https://wordpress.org/support/topic/no-new-order-mail/page/2/#post-6104784) * Hmm maybe it’s a different problem to mine. Is your theme/child theme overriding any of WooCommerce’s functions? Maybe specific email template overrides for Amazon, Paypal, etc? Have you tried switching to a default (like twenty fifteen) WordPress theme to check if emails send through another theme? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No New Order Mail](https://wordpress.org/support/topic/no-new-order-mail/) * [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years ago](https://wordpress.org/support/topic/no-new-order-mail/page/2/#post-6104777) * Hey [@sydios](https://wordpress.org/support/users/sydios/), I thought it was the latest update of WooCommerce too, because it was a very sudden change – one moment the emails were coming through fine, and then they just stopped sending. * But I was able to fix it with Postman SMTP. Are you sure that you entered in your SMTP email details correctly? Does the test email send ok? * One thing I did find was that once I installed Postman SMTP all order emails were working apart from one which was actually going straight to my spam. I had to log in to my Gmail account to discover that. This was something to do with our server not having a SPF record set. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No New Order Mail](https://wordpress.org/support/topic/no-new-order-mail/) * [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years ago](https://wordpress.org/support/topic/no-new-order-mail/#post-6104615) * Sorry to be spamming posts here, but I just checked the Email Log, and sure enough, all the emails that should have been sent through are sitting there saying ‘Sent’. * With no minutes/hrs before the word ‘Ago’. Guessing that should be saying 5 mins ago, etc? * So what’s going on if they’re sitting there but not coming through to either spam box or inbox?? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No New Order Mail](https://wordpress.org/support/topic/no-new-order-mail/) * [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years ago](https://wordpress.org/support/topic/no-new-order-mail/#post-6104614) * Hey again Postman SMTP, tried installing your plugin, added all the correct SMTP settings, and was able to receive a test email through the plugin (even though it came back with a ‘failed’ notice I received the email in my inbox – go figure?) * However, when I make a test order and try to mark the order as ‘complete’ I receive a whole string of errors: * ``` Warning: assert(): Assertion failed in /public_html/wp-content/plugins/postman-smtp/Postman/Postman-Mail/PostmanMailEngine.php on line 230 Warning: Cannot modify header information - headers already sent by (output started at /public_html/wp-content/plugins/postman-smtp/Postman/Postman-Mail/PostmanMailEngine.php:230) in /public_html/wp-includes/pluggable.php on line 1196 ``` * And still no ‘order pending’ email or ‘order complete’ email. * Any ideas?? This is doing my head in now. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No New Order Mail](https://wordpress.org/support/topic/no-new-order-mail/) * [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years ago](https://wordpress.org/support/topic/no-new-order-mail/#post-6104605) * Hey Postman SMTP, * No, it’s not a Google email address. The address is the same as the domain the website is hosted on. * I’m waiting for the email password from my client in order to try setting up SMTP mail using your plugin. * In what situation would one use the OAuth 2.0 method? Is that just for Google accounts? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No New Order Mail](https://wordpress.org/support/topic/no-new-order-mail/) * [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years ago](https://wordpress.org/support/topic/no-new-order-mail/#post-6104591) * Hi Varktech. * I have used that plugin for previous clients’ sites before. I understand the logic behind it. * But in my current client’s instance, the emails have been working for years, and then suddenly have stopped after updates. * Why should it change all of a sudden? Is it that the server IP is by coincidence no longer seen as trustworthy? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] No New Order Mail](https://wordpress.org/support/topic/no-new-order-mail/) * [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years ago](https://wordpress.org/support/topic/no-new-order-mail/#post-6104426) * My client’s having the same problem. Thought it could have been other plugins or my theme (Enfold) but I have deactivated other plugins and activated the twenty- fifteen WP theme and I am still having the same problem. * My client receives the notification that a new order has been placed, but a customer does not receive a notice saying that the order is being processed, or that it is complete. I’ve tested various products, with various different email combinations. * This has been happening since we upgrade to WooCommerce 2.3.8 * Can anyone help? * Thanks, Grace * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[cbnet Really Simple CAPTCHA Comments] Captcha image not found – edit .htaccess file?](https://wordpress.org/support/topic/captcha-image-not-found-edit-htaccess-file/) * Thread Starter [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years, 2 months ago](https://wordpress.org/support/topic/captcha-image-not-found-edit-htaccess-file/#post-5827296) * Sorry, just for accuracy’s sake I should mention that the line: * `Order allow,deny` * Should have ‘allow,deny’ starting with capitals: * `Order Allow,Deny` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[jQuery Responsive Select Menu] Disable placeholder link option not working for me](https://wordpress.org/support/topic/disable-placeholder-link-option-not-working-for-me/) * Thread Starter [gracepl](https://wordpress.org/support/users/gracepl/) * (@gracepl) * [11 years, 3 months ago](https://wordpress.org/support/topic/disable-placeholder-link-option-not-working-for-me/#post-5771898) * Hey Mickey, * Thanks for that! Works like a charm now. * Cheers! Grace Viewing 9 replies - 1 through 9 (of 9 total)