Title: gomlitna's Replies | WordPress.org --- # gomlitna [ ](https://wordpress.org/support/users/gomlitna/) * [Profile](https://wordpress.org/support/users/gomlitna/) * [Topics Started](https://wordpress.org/support/users/gomlitna/topics/) * [Replies Created](https://wordpress.org/support/users/gomlitna/replies/) * [Reviews Written](https://wordpress.org/support/users/gomlitna/reviews/) * [Topics Replied To](https://wordpress.org/support/users/gomlitna/replied-to/) * [Engagements](https://wordpress.org/support/users/gomlitna/engagements/) * [Favorites](https://wordpress.org/support/users/gomlitna/favorites/) Search replies: ## Forum Replies Created Viewing 4 replies - 1 through 4 (of 4 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] There was an error loading Google Merchant Center contact information](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/) * Thread Starter [gomlitna](https://wordpress.org/support/users/gomlitna/) * (@gomlitna) * [3 years, 10 months ago](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/#post-15765541) * I did all this and the problem was not solved, and when I sent the problem to WooCommerce, they replied to me with this message * ``` Hi there, Thanks for contacting WooCommerce support! You’ve reached support for customers of our premium products. I couldn’t find a valid subscription linked to your email gomlitna@gmail.com. Support for the free plugin is handled in the WooCommerce Support Forums. WooCommerce is open-source software. Asking your question there allows the community to benefit from the answers to everyone’s questions. There are also excellent tutorials on the internet and in the community to help you out. I understand you need help with [X]. To get you started, I recommend the Get started section of the Google Listings & Ads extension's documentation. If you need additional assistance, please make a post on the community forums. Many of our team members help out there as well. If you have purchased a product on WooCommerce.com, please reply here with the order number for your purchase so we can look this up and help further. Thank you for using WooCommerce and being part of the open-source community. Take care, Brock D. | WooCommerce, part of Automattic ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] There was an error loading Google Merchant Center contact information](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/) * Thread Starter [gomlitna](https://wordpress.org/support/users/gomlitna/) * (@gomlitna) * [3 years, 10 months ago](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/#post-15765124) * I tried everything and I couldn’t solve the problem. Can a specialist go to the site and solve this problem? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] There was an error loading Google Merchant Center contact information](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/) * Thread Starter [gomlitna](https://wordpress.org/support/users/gomlitna/) * (@gomlitna) * [3 years, 11 months ago](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/#post-15668023) * Problem not solved * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Google for WooCommerce] There was an error loading Google Merchant Center contact information](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/) * Thread Starter [gomlitna](https://wordpress.org/support/users/gomlitna/) * (@gomlitna) * [3 years, 11 months ago](https://wordpress.org/support/topic/there-was-an-error-loading-google-merchant-center-contact-information-3/#post-15657701) * thank you for helping me system report. * ``` ### WordPress Environment ### WordPress address (URL): https://gomlitna.com Site address (URL): https://gomlitna.com WC Version: 6.5.1 REST API Version: ✔ 6.5.1 WC Blocks Version: ✔ 7.4.3 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.26 PHP Post Max Size: 512 MB PHP Time Limit: 120 PHP Max Input Vars: 5000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database 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WooCommerce – 1.0.12 PW WooCommerce Bulk Edit: by Pimwick LLC – 2.97 Really Simple SSL: by Really Simple Plugins – 5.3.2 SocialRabbit: by Maxim D. & Vitaly K. & Yaroslav N. & Ilya D. – 3.3.20 Super Progressive Web Apps: by SuperPWA – 2.2.5 Taager: by Taager – 1.7.1 ThemeSky: by ThemeSky Team – 1.0.3 WooCommerce: by Automattic – 6.5.1 WP Reset: by WebFactory Ltd – 1.95 WPC Custom Related Products for WooCommerce: by WPClever – 2.0.1 WPForms Lite: by WPForms – 1.7.4.1 YITH WooCommerce Wishlist: by YITH – 3.9.0 ### Inactive Plugins (3) ### Advanced Database Cleaner: by Younes JFR. – 3.0.4 Taager API: by Taager – 1.6.2 WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5 ### Settings ### API Enabled: – Force SSL: – Currency: EGP (EGP) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: simple (simple) variable (variable) Taxonomies: Product Visibility: outofstock (outofstock) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #2901 - /shop/ Cart: #2902 - /%d8%b3%d9%84%d8%a9-%d8%a7%d9%84%d9%85%d8%b4%d8%aa%d8%b1%d9%8a%d8%a7%d8%aa/ Checkout: #2903 - /%d8%a7%d8%aa%d9%85%d8%a7%d9%85-%d8%a7%d9%84%d8%b7%d9%84%d8%a8/ My account: #2904 - /%d8%ad%d8%b3%d8%a7%d8%a8%d9%8a/ Terms and conditions: #855 - /%d8%a7%d9%84%d8%a3%d8%ad%d9%83%d8%a7%d9%85-%d9%88-%d8%a7%d9%84%d8%b4%d8%b1%d9%88%d8%b7/ ### Theme ### Name: Agrofood Version: 1.0.3 Author URL: https://theme-sky.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: agrofood/woocommerce/archive-product.php agrofood/woocommerce/content-product-cat.php agrofood/woocommerce/content-product.php agrofood/woocommerce/content-widget-product.php agrofood/woocommerce/loop/add-to-cart.php agrofood/woocommerce/loop/loop-end.php agrofood/woocommerce/loop/loop-start.php agrofood/woocommerce/loop/orderby.php agrofood/woocommerce/loop/rating.php agrofood/woocommerce/single-product/rating.php agrofood/woocommerce/single-product/tabs/description.php agrofood/woocommerce/single-product-reviews.php agrofood/woocommerce/single-product.php ### Action Scheduler ### Complete: 20,156 Oldest: 2022-04-18 10:03:59 +0000 Newest: 2022-05-18 16:37:23 +0000 Failed: 668 Oldest: 2022-04-07 12:18:09 +0000 Newest: 2022-05-16 01:52:26 +0000 Pending: 9 Oldest: 2022-05-18 16:37:53 +0000 Newest: 2022-05-24 14:27:08 +0000 ### Status report information ### Generated at: 2022-05-18 16:38:10 +00:00 ``` * . . this log * 2022-05-17T15:28:26+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\ DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: `GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/0/ accounts/0` resulted in a `401 Unauthorized` response: {“statusCode”:401,”error”:” Unauthorized”,”message”:”Site is not connected to Google account for google-mc”} * and this * `2022-05-18T01:21:04+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\ Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:`GET [https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/564897852/accounts/564897852](https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/564897852/accounts/564897852)` resulted in a`401 Unauthorized` response: {“statusCode”:401,”error”:”Unauthorized”,” message”:”Site is not connected to Google account for google-mc”} * 2022-05-18T11:43:11+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\ DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: `GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/564897852/ accounts/564897852` resulted in a `401 Unauthorized` response: { “error”: { “ code”: 401, “message”: “User cannot access account 564897852”, “errors”: [ { ”( truncated…) * 2022-05-18T11:44:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\ Google\Merchant::claimwebsite { “error”: { “code”: 403, “message”: “There exist other accounts with homepage that conflicts with the homepage of account 566959373. Set the parameter ‘overwrite’ to true if you want to take the claim and remove it from these accounts: “, “errors”: [ { “message”: “There exist other accounts with homepage that conflicts with the homepage of account 566959373. Set the parameter ‘overwrite’ to true if you want to take the claim and remove it from these accounts: “, “domain”: “global”, “reason”: “forbidden” } ] } } * 2022-05-18T12:46:28+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ ProductSyncer::validate_merchant_center_setup Cannot sync any products before setting up Google Merchant Center. 2022-05-18T12:46:43+00:00 ERROR Automattic\ WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::validate_merchant_center_setup Cannot sync any products before setting up Google Merchant Center. 2022-05-18T12: 51:22+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\{ closure} in add_auth_header() A WP Error was generated. Code: “no_possible_tokens” Message: “No blog token found”. 2022-05-18T12:51:22+00:00 ERROR Automattic\WooCommerce\ GoogleListingsAndAds\Notes\NoteInitializer::add_notes Please reconnect your Jetpack account.` Viewing 4 replies - 1 through 4 (of 4 total)