Title: ghaid's Replies | WordPress.org --- # ghaid [ ](https://wordpress.org/support/users/ghaid/) * [Profile](https://wordpress.org/support/users/ghaid/) * [Topics Started](https://wordpress.org/support/users/ghaid/topics/) * [Replies Created](https://wordpress.org/support/users/ghaid/replies/) * [Reviews Written](https://wordpress.org/support/users/ghaid/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ghaid/replied-to/) * [Engagements](https://wordpress.org/support/users/ghaid/engagements/) * [Favorites](https://wordpress.org/support/users/ghaid/favorites/) Search replies: ## Forum Replies Created Viewing 4 replies - 1 through 4 (of 4 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] unable to refund](https://wordpress.org/support/topic/unable-to-refund-2/) * Thread Starter [ghaid](https://wordpress.org/support/users/ghaid/) * (@ghaid) * [5 years, 7 months ago](https://wordpress.org/support/topic/unable-to-refund-2/#post-13518437) * ``` ### WordPress Environment ### WordPress address (URL): https://yuehlia.com Site address (URL): https://yuehlia.com WC Version: 4.5.2 REST API Version: ✔ 4.5.2 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.5.0 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.29 (Ubuntu) PHP Version: 7.4.8 PHP Post Max Size: 16 MB PHP Time Limit: 60 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 8.0.21 Max Upload Size: 16 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.5.2 WC Database Prefix: wp_ Total Database Size: 312.19MB Database Data Size: 203.20MB Database 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Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yith_wcps_shippings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yith_wcwl: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl_lists: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_yoast_indexable: Data: 8.52MB + Index: 4.98MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 8134 blocks: 8 customize_changeset: 3 language_switcher: 3 nav_menu_item: 44 oembed_cache: 6 page: 22 polylang_mo: 2 post: 9 postman_sent_mail: 19 product: 1348 product_variation: 271 revision: 632 shop_coupon: 60 shop_order: 2028 shop_order_refund: 40 wfacp_checkout: 1 wpcf7_contact_form: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (43) ### WP fail2ban: by Charles Lecklider – 4.3.0.8 WooCommerce Checkout & Account Field Editor: by ThemeLocation – 1.2.4 – Installed version not tested with active version of WooCommerce 4.5.2 Advanced Access Manager: by Vasyl Martyniuk – 6.6.4 Akismet Anti-Spam: by Automattic – 4.1.6 Autoptimize: by Frank Goossens (futtta) – 2.7.7 Classic Editor: by WordPress Contributors – 1.6 Contact Form 7: by Takayuki Miyoshi – 5.2.2 Dokan - PDF Invoice: by weDevs – 1.2.0 Dokan: by weDevs – 3.0.9 – Installed version not tested with active version of WooCommerce 4.5.2 Dokan Pro: by weDevs – 3.0.8 – Installed version not tested with active version of WooCommerce 4.5.2 Elastic Email Sender: by Elastic Email Inc. – 1.1.29 Envato Market: by Envato – 2.0.5 Facebook for WooCommerce: by Facebook – 1.11.4 – Installed version not tested with active version of WooCommerce 4.5.2 Jetpack by WordPress.com: by Automattic – 8.9.1 Mailchimp 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Swatches for WooCommerce - Pro: by Emran Ahmed – 1.0.55 – Installed version not tested with active version of WooCommerce 4.5.2 Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.86 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Advanced Bulk Edit: by George Iron – 4.5 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.1 WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.9.9 WooCommerce Services: by Automattic – 1.24.3 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce: by Automattic – 4.5.2 WooSidebars: by WooCommerce – 1.4.5 Wordfence Security: by Wordfence – 7.4.11 Yoast SEO: by Team Yoast – 15.0 WP Activity Log Extension for WooCommerce: by WP White Security – 1.1 – Installed version not tested with active version of WooCommerce 4.5.2 WP REST Cache: by Acato – 2020.2.2 WP Activity Log: by WP White Security – 4.1.3.2 WP Social Chat: by QuadLayers – 4.7.0 WP Overnight Sidekick: by Jeremiah Prummer Ewout Fernhout Michael Kluver – 2.2.2 YITH WooCommerce Wishlist: by YITH – 3.0.14 ### Inactive Plugins (8) ### Bulk Delete: by Sudar – 6.0.2 Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.5.2 Mobile Builder: by Rnlab.io – 1.2.2 User Role Editor: by Vladimir Garagulya – 4.56.1 WooCommerce Multilingual: by OnTheGoSystems – 4.10.2 – Installed version not tested with active version of WooCommerce 4.5.2 WPML Multilingual CMS: by OnTheGoSystems – 4.3.19 WPML String Translation: by OnTheGoSystems – 3.0.14 WPML Translation Management: by OnTheGoSystems – 2.9.11 ### Must Use Plugins (1) ### WP REST Cache - Must-Use Plugin: by Richard Korthuis - Acato – 2018.2.1 ### Settings ### API Enabled: ✔ Force SSL: – Currency: KWD (KD) Currency Position: left_space Thousand Separator: , Decimal Separator: . Number of Decimals: 3 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #64 - /shop/ Cart: #63 - /cart/ Checkout: #62 - /checkout/ My account: #61 - /my-account/ Terms and conditions: #13253 - /delivery-policy/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 3.12.2 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php ### Action Scheduler ### Canceled: 9 Oldest: 2020-09-21 14:42:28 +0000 Newest: 2020-10-10 09:40:39 +0000 Complete: 6,542 Oldest: 2020-09-10 06:09:20 +0000 Newest: 2020-10-11 05:10:27 +0000 Pending: 1 Oldest: 2020-10-11 05:25:27 +0000 Newest: 2020-10-11 05:25:27 +0000 ``` * this is the system report and regarding the payment gateway we are using Upayments and cash on delivery * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] unable to refund](https://wordpress.org/support/topic/unable-to-refund-2/) * Thread Starter [ghaid](https://wordpress.org/support/users/ghaid/) * (@ghaid) * [5 years, 7 months ago](https://wordpress.org/support/topic/unable-to-refund-2/#post-13503533) * hello the refunding is being done manually this is the screenshot of the error [https://snipboard.io/7IYDEr.jpg](https://snipboard.io/7IYDEr.jpg) thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dokan: AI Powered WooCommerce Multivendor Marketplace Solution – Build Your Own Amazon, eBay, Etsy] dokan accessibility](https://wordpress.org/support/topic/dokan-accessibility/) * Thread Starter [ghaid](https://wordpress.org/support/users/ghaid/) * (@ghaid) * [5 years, 7 months ago](https://wordpress.org/support/topic/dokan-accessibility/#post-13503125) * thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dokan: AI Powered WooCommerce Multivendor Marketplace Solution – Build Your Own Amazon, eBay, Etsy] dokan accessibility](https://wordpress.org/support/topic/dokan-accessibility/) * Thread Starter [ghaid](https://wordpress.org/support/users/ghaid/) * (@ghaid) * [5 years, 7 months ago](https://wordpress.org/support/topic/dokan-accessibility/#post-13497288) * [https://ibb.co/31hhb2N](https://ibb.co/31hhb2N) i want to hide the at glance and overview area from any user but the admins thank you Viewing 4 replies - 1 through 4 (of 4 total)