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  • Thanks, Reedyseth. Your attention to this is impressive and much appreciated. I actually just hired someone to resolve this for me right before I saw your latest post, so perhaps we’ll have the call after I get feedback and a solution from him. Hopefully that will provide information you can use to improve this already great plugin.

    gfrank

    (@gfrank)

    The subscribers now are just my test users, since it’s a site still under development. So that’s 3 users so far, one to post, one to comment, and then admin.

    I also get the same result as you with the same setup, but things break down when using custom post types.

    It doesn’t seem to be an email provider issue, as I tried on different sites that use different hosts and different email providers. But more tellingly, the post author doesn’t even get added as a subscriber.

    gfrank

    (@gfrank)

    Hi, Reedyseth. My issue seems identical or similar to the OP, so I don’t mean to hijack the thread by answering your questions, but if I do perhaps it will help everyone.

    1. Yes
    2. Yes
    3. Yes, although my issue is limited to comments made on posts made in a custom post type. Comments on default post types work fine, and the author shows as subscribed.

    But the Subscribe 2 Comments notification still comes through, only in addition to the default WP Mail notice, and the Subscribe 2 Comments notice gets sent approximately 3 hours after. Weird. The default WP Mail notice comes instantly. I tried this with various email accounts and setups and same result. This happens even though the post author doesn’t even show as subscribed.

    To rule out it being an issue with my site or CPT I tried a few different comment email plugins and all work fine. I also tried it on a few different sites with different themes and CPT’s created through different methods, and same result.

    4. Yes, but only with authors of custom post type posts.

    I hope that info helps you resolve the issue for everyone. I really want to get this working, as I’ve tried every other comment notification plugin out there and this is easily the best one. Thanks for your help on this.

    gfrank

    (@gfrank)

    Staceppa, did you ever find any solution for this? I, and apparently a few others, have the same issue.

    I see the ticket you opened on Github is still unresolved, so no answers in there for us yet.

Viewing 4 replies - 1 through 4 (of 4 total)