Title: Getsitecontrol's Replies | WordPress.org --- # Getsitecontrol [ ](https://wordpress.org/support/users/getsitecontrol/) * [Profile](https://wordpress.org/support/users/getsitecontrol/) * [Topics Started](https://wordpress.org/support/users/getsitecontrol/topics/) * [Replies Created](https://wordpress.org/support/users/getsitecontrol/replies/) * [Reviews Written](https://wordpress.org/support/users/getsitecontrol/reviews/) * [Topics Replied To](https://wordpress.org/support/users/getsitecontrol/replied-to/) * [Engagements](https://wordpress.org/support/users/getsitecontrol/engagements/) * [Favorites](https://wordpress.org/support/users/getsitecontrol/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] Free or not?](https://wordpress.org/support/topic/free-or-not-6/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [2 years, 10 months ago](https://wordpress.org/support/topic/free-or-not-6/#post-16969242) * Hi [@ep2012](https://wordpress.org/support/users/ep2012/) ! To get started with Getsitecontrol, you need to create an account. There’s no need to make any payments or provide credit card information right away. When you sign up, you’ll automatically receive a 7-day trial period. After the trial period ends, you’ll need to choose one of our paid subscription plans to continue using the service. * Don’t hesitate to contact us at [help@getsitecontrol.com](https://wordpress.org/support/users/getsitecontrol/replies/help@getsitecontrol.com?output_format=md) if you have more questions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] chat widget stopped working](https://wordpress.org/support/topic/chat-widget-stopped-working/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [7 years, 10 months ago](https://wordpress.org/support/topic/chat-widget-stopped-working/#post-10575317) * Great! Thank you for letting us know it’s working now. If you notice any further issues, let us know. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] chat widget stopped working](https://wordpress.org/support/topic/chat-widget-stopped-working/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [7 years, 10 months ago](https://wordpress.org/support/topic/chat-widget-stopped-working/#post-10571135) * Hello, 1. Here is what I’m seeing when I open your website: [http://prntscr.com/kg5wx8](http://prntscr.com/kg5wx8) The Chat widget seems to be displayed correctly which means the plugin is installed correctly (if it wasn’t there would be no widgets). 2. I’ve just resent password recovery instructions to your account email. Please use the link in that automatic email to reset your GetSiteControl password. 3. As for the sign-in problem, can you log in through our website [https://app.getsitecontrol.com/#/sign-in](https://app.getsitecontrol.com/#/sign-in)? It uses exactly the same credentials, so if there is a problem with your password, the password won’t be accepted in both places. 4. If you suspect it can somehow be a browser issue, please specify what browser exactly you are using and whether you have tried any other browsers. Looking forward to your reply. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] chat widget stopped working](https://wordpress.org/support/topic/chat-widget-stopped-working/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [7 years, 10 months ago](https://wordpress.org/support/topic/chat-widget-stopped-working/#post-10567864) * Thank you. We’ve just sent you an email. Do let us know if for some reason our reply doesn’t reach you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] chat widget stopped working](https://wordpress.org/support/topic/chat-widget-stopped-working/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [7 years, 10 months ago](https://wordpress.org/support/topic/chat-widget-stopped-working/#post-10562850) * Hello, We apologize for not getting back to you earlier. We assure you that both of our support emails – [contact@getsitecontrol.com](https://wordpress.org/support/users/getsitecontrol/replies/contact@getsitecontrol.com?output_format=md) and [support@getsitecontrol.com](https://wordpress.org/support/users/getsitecontrol/replies/support@getsitecontrol.com?output_format=md)– are fully functional and we reply to every single customer email we receive. Are you still experiencing issues with signing into your GetSiteControl dashboard? There are no known issues that could have caused this, so we will need more detailed information to figure this out. Could you please provide any details that could help us find your account in our database. We will need either the URL of your website or your email address (or part of it, at least) to search the database. This will also allow us to locate your email request if it was sent to [contact@getsitecontrol.com](https://wordpress.org/support/users/getsitecontrol/replies/contact@getsitecontrol.com?output_format=md). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] With MailPoet?](https://wordpress.org/support/topic/with-mailpoet/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [9 years, 2 months ago](https://wordpress.org/support/topic/with-mailpoet/#post-8961549) * Hello, We are very sorry for missing your comment about MailPoet integration. For now, we are not planning to develop a built-in integration with MailPoet, but we will definitely consider your suggestion. If you have any other questions or suggestions, please don’t hesitate to contact us at [support@getsitecontrol.com](https://wordpress.org/support/users/getsitecontrol/replies/support@getsitecontrol.com?output_format=md). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] Error 406](https://wordpress.org/support/topic/error-406-411/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [9 years, 2 months ago](https://wordpress.org/support/topic/error-406-411/#post-8961522) * Hello Bart! We are very sorry for missing your comment. We have updated the plugin since then, so you shouldn’t have this problem anymore. But if you meet any further difficulties, do let us know. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] Deprecated php notice](https://wordpress.org/support/topic/deprecated-php-notice/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [9 years, 2 months ago](https://wordpress.org/support/topic/deprecated-php-notice/#post-8961516) * Hello, Dima! We apologize for not getting back to you earlier regarding this. We have just updated the plugin. The new version should solve the problem you were having. But if you meet any difficulties with the new version of the plugin, do let us know! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Getsitecontrol — Email Marketing Plugin | Popup Maker, Automations & Newsletters] Plugin Crash](https://wordpress.org/support/topic/plugin-crash-3/) * Plugin Author [Getsitecontrol](https://wordpress.org/support/users/getsitecontrol/) * (@getsitecontrol) * [9 years, 2 months ago](https://wordpress.org/support/topic/plugin-crash-3/#post-8961509) * Hello! We are very sorry for not getting back to you earlier. We’ve just released a new version of the plugin that should solve the problem you were having (with the plugin crashing). If you meet any difficulties after updating the plugin, do let us know! Viewing 9 replies - 1 through 9 (of 9 total)