Title: Geoff's Replies | WordPress.org --- # Geoff [ ](https://wordpress.org/support/users/geofftechau/) * [Profile](https://wordpress.org/support/users/geofftechau/) * [Topics Started](https://wordpress.org/support/users/geofftechau/topics/) * [Replies Created](https://wordpress.org/support/users/geofftechau/replies/) * [Reviews Written](https://wordpress.org/support/users/geofftechau/reviews/) * [Topics Replied To](https://wordpress.org/support/users/geofftechau/replied-to/) * [Engagements](https://wordpress.org/support/users/geofftechau/engagements/) * [Favorites](https://wordpress.org/support/users/geofftechau/favorites/) Search replies: ## Forum Replies Created Viewing 13 replies - 1 through 13 (of 13 total) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [CRITICAL ERROR](https://wordpress.org/support/topic/critical-error-674/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/critical-error-674/#post-17754379) * [@jwsportstherapy2255](https://wordpress.org/support/users/jwsportstherapy2255/) no chance elementer will help out as this is a thrid party plugin – sorry! * Anyway, I think the developer has already released an update. * Not that that helps you in your current situation. But future updates should work once you get going again! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Not able to solve critical error issue](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754371) * [@anand735](https://wordpress.org/support/users/anand735/) you just checked you site and I think you might be hosted by wordpress.com * The have customer support. You could try contacting them. That’s probably you best bet. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Not able to solve critical error issue](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754350) * [@anand735](https://wordpress.org/support/users/anand735/) that was a not a url but rather a file name you need to access from inside your server. * So not the website and not the admin section provided by WordPress, but from within your hosting account itself. Commonly that is cPanel. * You may be ablke to contact your hosting provider if they have support and get them to modify the file for you. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Not able to solve critical error issue](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754337) * Hi [@jwsportstherapy2255](https://wordpress.org/support/users/jwsportstherapy2255/), I don’t think Elementor Header & Footer Builder plugin is actually managed by Elementor – [https://wordpress.org/plugins/header-footer-elementor/](https://wordpress.org/plugins/header-footer-elementor/)– so no help from them I’m guessing. * I responded back on your original thread with site specific links. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [CRITICAL ERROR](https://wordpress.org/support/topic/critical-error-674/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/critical-error-674/#post-17754331) * [@jwsportstherapy2255](https://wordpress.org/support/users/jwsportstherapy2255/)– Adding more information here for you as it related directly to your site. * Your hosting software that WordPress runs on is cPanel. This is quite common. You can see here [https://www.fiituk.co.uk:2083/](https://www.fiituk.co.uk:2083/) * Check your files and emails to see if you have been provided a login into cPanel. It has a file manager present that will allow you to see your installation and modify the file mentione above. * Once you comment out line 32, or just delete it, any further updates **should** just work. * Without access to the file system, I can’t think of another solution. Other than finding our developer. Or contacting the hosting company and see if they can help. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [CRITICAL ERROR](https://wordpress.org/support/topic/critical-error-674/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/critical-error-674/#post-17754277) * I responded to you on the other thread. * [https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754264](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754264) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Not able to solve critical error issue](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754264) * [@jwsportstherapy2255](https://wordpress.org/support/users/jwsportstherapy2255/), can you access the control panel of your hosting provider. There will be a file manager there where you can edit the file mentioned above. There is a fix out now (.30) so any further updated will be fine. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Addons for Elementor] Critical error on update](https://wordpress.org/support/topic/critical-error-on-update-4/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/critical-error-on-update-4/page/2/#post-17754249) * The error is with AutoLoader for HF plugin – disabled autoloaded by editing * ```wp-block-code wp-content/plugins/header-footer-elementor/header-footer-elementor.php ``` * and comment out line 32 * ```wp-block-code /** * Include Composer autoloader. */ // require_once HFE_DIR . 'vendor/autoload.p ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Addons for Elementor] New Update Broke the Website](https://wordpress.org/support/topic/new-update-broke-the-website/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/new-update-broke-the-website/#post-17754238) * The error is with AutoLoader for HF plugin – disabled autoloaded by editing * ```wp-block-code wp-content/plugins/header-footer-elementor/header-footer-elementor.php ``` * and comment out line 32 * ```wp-block-code /** * Include Composer autoloader. */ // require_once HFE_DIR . 'vendor/autoload.p ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Addons for Elementor] Update from version 1.6.28 to 1.6.29](https://wordpress.org/support/topic/update-from-version-1-6-28-to-1-6-29/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/update-from-version-1-6-28-to-1-6-29/#post-17754229) * The error is with AutoLoader for HF plugin – disabled autoloaded by editing * ```wp-block-code wp-content/plugins/header-footer-elementor/header-footer-elementor.php ``` * and comment out line 32 * ```wp-block-code /** * Include Composer autoloader. */ // require_once HFE_DIR . 'vendor/autoload.p ``` * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [CRITICAL ERROR](https://wordpress.org/support/topic/critical-error-674/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/critical-error-674/#post-17754210) * Do you have any more insight into the actual error message? * As a wild guess, **Elementor Header & Footer Builder** Plugin is quite common and has just now started causing issues to some people. If you have that installed, that could be your culprit – see here [https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754199](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754199) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Not able to solve critical error issue](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/not-able-to-solve-critical-error-issue/#post-17754199) * The error is with AutoLoader for HF plugin – disabled autoloaded by editing * ```wp-block-code wp-content/plugins/header-footer-elementor/header-footer-elementor.php ``` * and comment out line 32 * ```wp-block-code /** * Include Composer autoloader. */ // require_once HFE_DIR . 'vendor/autoload.php'; ``` * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Bug with Elementor Header & Footer Builder](https://wordpress.org/support/topic/bug-with-elementor-header-footer-builder/) * [Geoff](https://wordpress.org/support/users/geofftechau/) * (@geofftechau) * [2 years ago](https://wordpress.org/support/topic/bug-with-elementor-header-footer-builder/#post-17754196) * The error is with AutoLoader for HF plugin – disabled autoloaded by editing * ```wp-block-code wp-content/plugins/header-footer-elementor/header-footer-elementor.php ``` * and comment out line 32 * ```wp-block-code /** * Include Composer autoloader. */ // require_once HFE_DIR . 'vendor/autoload.php'; ``` Viewing 13 replies - 1 through 13 (of 13 total)