Title: gemmanltd's Replies | WordPress.org --- # gemmanltd [ ](https://wordpress.org/support/users/gemmanltd/) * [Profile](https://wordpress.org/support/users/gemmanltd/) * [Topics Started](https://wordpress.org/support/users/gemmanltd/topics/) * [Replies Created](https://wordpress.org/support/users/gemmanltd/replies/) * [Reviews Written](https://wordpress.org/support/users/gemmanltd/reviews/) * [Topics Replied To](https://wordpress.org/support/users/gemmanltd/replied-to/) * [Engagements](https://wordpress.org/support/users/gemmanltd/engagements/) * [Favorites](https://wordpress.org/support/users/gemmanltd/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 38 total) 1 [2](https://wordpress.org/support/users/gemmanltd/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/gemmanltd/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/gemmanltd/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/page/2/#post-16175244) * by the way. this was the premium support i posted. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/page/2/#post-16175222) * i have submitted again. and seems like you are the only person replying on supports? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/page/2/#post-16174640) * hi i already did few days ago i am a premium customer for 2+ eyars * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/page/2/#post-16172031) * hi, sorry i do not understand above informaiton. i am only the owner of the webpage. * could you please assist me, so i can get the plugin running again. as i do pay annually, but haven’t been able to run in the past 6 monnths. * i couldn’t activate the plugin, once i do, the whole website is down. thank you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/page/2/#post-16169099) * by the way i have deactivated, before after i updated to wordpress 6.1 this plugin wont work the whole website is down, showing there’s a critical error * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/page/2/#post-16167371) * [05-Nov-2022 02:19:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’– assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 73 [05-Nov-2022 02:19:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_LOG’– assumed ‘‘WP_DEBUG_LOG’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 74 [05-Nov-2022 02:20:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’– assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 73 [05-Nov-2022 02:20:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_LOG’– assumed ‘‘WP_DEBUG_LOG’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 74 [05-Nov-2022 02:20:40 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’– assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 73 [05-Nov-2022 02:20:40 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_LOG’– assumed ‘‘WP_DEBUG_LOG’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 74 [05-Nov-2022 02:21:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’– assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 73 [05-Nov-2022 02:21:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_LOG’– assumed ‘‘WP_DEBUG_LOG’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 74 [05-Nov-2022 02:21:48 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’– assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 73 [05-Nov-2022 02:21:48 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_LOG’– assumed ‘‘WP_DEBUG_LOG’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 74 [05-Nov-2022 02:22:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’– assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 73 [05-Nov-2022 02:22:25 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_LOG’– assumed ‘‘WP_DEBUG_LOG’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 74 [05-Nov-2022 02:23:08 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_DISPLAY’– assumed ‘‘WP_DEBUG_DISPLAY’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 73 [05-Nov-2022 02:23:08 UTC] PHP Warning: Use of undefined constant ‘WP_DEBUG_LOG’– assumed ‘‘WP_DEBUG_LOG’’ (this will throw an Error in a future version of PHP) in /home/sys_5d6dd56fe_2/public_html/trufflelovers.co.nz/wp-config.php on line 74 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16162885) * hi i got the website running again. deactivated all plugins and tried. * the issue is the WP-Optimize Premium – Clean, Compress, Cache plugin the one i am trying to do preload etc. * only plugin has issue. * may i know whats my step next? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16160395) * sorry i will need to get back later. i have just updated to wordpress 6.1 and the website is completely down. messagin showing * there’s a critical error on website. * i called my host, and they couldn’t help. i don’t know what to do next. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] 2 sites down after 6.1 wordpress upgrade](https://wordpress.org/support/topic/2-sites-down-after-6-1-wordpress-upgrade/) * [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/2-sites-down-after-6-1-wordpress-upgrade/#post-16160264) * hi im getting the same issue update updated to wordpress 6.1 * there’s a critical error on website * [http://www.trufflelovers.co.nz](http://www.trufflelovers.co.nz) * please assist me.!!! thank you - This reply was modified 3 years, 6 months ago by [gemmanltd](https://wordpress.org/support/users/gemmanltd/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16150943) * i would like to say thank you for your patient for guiding in advance.. as it did took me approx 3 hours to get the above stage. * thank you and continue for guidance,.\ * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16150918) * hi i have downloaded the filezilla. * i am up to the step it tell me to enter the host , user, password informaiton. * i couldn’t find these info in the FTP account in my cPanel. please asssit * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16148239) * Hello Venkat, * i apologize.. but i’m really struggle with above intruction. i downloaded a plugin call file manager to try to change. thats all i can do. * i don’t know where to login and find all these files. it took me a whole weekend to find the plugin. * i’m only an owner of the website . i do not know any IT languguage pleasa assit. thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16145865) * and now my website is locked * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16145862) * hi, i have finally found how to edit . however after i follow your step to change the 3 lines. this message pop up * Unable to connect to backend. Access denied. HTTP error 403 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance] Preload issue](https://wordpress.org/support/topic/preload-issue-6/) * Thread Starter [gemmanltd](https://wordpress.org/support/users/gemmanltd/) * (@gemmanltd) * [3 years, 6 months ago](https://wordpress.org/support/topic/preload-issue-6/#post-16141463) * hi i login to the server and see FTP accounts and SSH Access. * i clicked into both but can’t see the command you advise. thank you Viewing 15 replies - 1 through 15 (of 38 total) 1 [2](https://wordpress.org/support/users/gemmanltd/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/gemmanltd/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/gemmanltd/replies/page/2/?output_format=md)