Title: gemcoach's Replies | WordPress.org --- # gemcoach [ ](https://wordpress.org/support/users/gemcoach/) * [Profile](https://wordpress.org/support/users/gemcoach/) * [Topics Started](https://wordpress.org/support/users/gemcoach/topics/) * [Replies Created](https://wordpress.org/support/users/gemcoach/replies/) * [Reviews Written](https://wordpress.org/support/users/gemcoach/reviews/) * [Topics Replied To](https://wordpress.org/support/users/gemcoach/replied-to/) * [Engagements](https://wordpress.org/support/users/gemcoach/engagements/) * [Favorites](https://wordpress.org/support/users/gemcoach/favorites/) Search replies: ## Forum Replies Created Viewing 9 replies - 1 through 9 (of 9 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Can’t remove Demo Store Notice](https://wordpress.org/support/topic/cant-remove-demo-store-notice/) * [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-remove-demo-store-notice/#post-14755121) * That worked for me. Thank you!! * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Editor and page content not showing in admin](https://wordpress.org/support/topic/editor-and-page-content-not-showing-in-admin/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [11 years, 12 months ago](https://wordpress.org/support/topic/editor-and-page-content-not-showing-in-admin/#post-4945610) * Followed your suggestion. It worked. Once I reactivated my theme, I reactivated all my plugins one by one and checking in between each time. I found which plugin is causing the problem with the new version of WordPress. Thanks for your help! 🙂 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Permalink showing cron job number.](https://wordpress.org/support/topic/permalink-showing-cron-job-number/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [13 years, 2 months ago](https://wordpress.org/support/topic/permalink-showing-cron-job-number/#post-3555291) * Anyone can help me resolve this problem, please? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Did upgrade – now can't access my site – blank screen](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [15 years, 5 months ago](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/#post-1818385) * Thanks esmi and keesiemeijer! You made my day (well … my evening). Happy holidays! Ghislaine * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Did upgrade – now can't access my site – blank screen](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [15 years, 5 months ago](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/#post-1818377) * Okay, we are making progress … thanks for all your help! * I figured out that the problem resides in my shopping cart plugin. I have been using wp-e-commerce but now with the new version of WordPress it is not working. I went to look if they have an upgrade available, but I can’t even find it on the shopping cart list. I basically use paypal so I need a new shopping cart system that will work with Paypal, preferably a free one, of course. Is there one you can recommend? Thanks again, Ghislaine * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Did upgrade – now can't access my site – blank screen](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [15 years, 5 months ago](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/#post-1818370) * Here is what I did: – rename “plugins” folder to “plugins-hold” – create new folder “plugins” When I did that,, the site reappeared and I was able to go to my admin. * – transferred all my plugins folders from “plugins-hold” folder to new “plugins” folder. When I did that, the site disappeared again. * – I did rename my “Thesis-16” folder to “Thesis-16-old” and that did not seem to accomplish anything either before or after I moved the plugins from one folder to the other. * So I still have not resolved my problem. I wonder if I need to upgrade my Thesis- 16 as well? Could that be part of the solution? Are you familiar with Thesis themes? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Did upgrade – now can't access my site – blank screen](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [15 years, 5 months ago](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/#post-1818358) * These are the steps I took to reset the plugins folder: * Create an empty plugins folder * * Via FTP or your host’s control panel, navigate to the wp-contents folder ( directory) * Via FTP or your host’s control panel, rename the folder “plugins” to “plugins.hold” * Via FTP or your host’s control panel, create new folder called“ plugins” * Login to your WordPress administration menus * Via FTP or your host’s control panel, delete the empty “plugins” you previous created * Via FTP or your host’s control panel, rename “plugins.hold” back to “plugins” * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Did upgrade – now can't access my site – blank screen](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [15 years, 5 months ago](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/#post-1818356) * Interesting … when I reset the plugins folder, I could see the site again (without the plugins of course). Once I deleted the “new” plugins folder and renamed plugins- hold to plugins, the site disapeared again. * Does that mean I need to reinstall all my plugins in the “new” plugins folder? * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Did upgrade – now can't access my site – blank screen](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/) * Thread Starter [gemcoach](https://wordpress.org/support/users/gemcoach/) * (@gemcoach) * [15 years, 5 months ago](https://wordpress.org/support/topic/did-upgrade-now-cant-access-my-site-blank-screen/#post-1818351) * Thanks Esmi … I just need some clarification before I do anything: * My theme is Thesis-16 so what do I name my current Thesis-16 folder? and what will happen once I do that? * I am not a pro so I need just a bit more help, thank you! Ghislaine Viewing 9 replies - 1 through 9 (of 9 total)