Title: futurenext's Replies | WordPress.org --- # futurenext [ ](https://wordpress.org/support/users/futurenext/) * [Profile](https://wordpress.org/support/users/futurenext/) * [Topics Started](https://wordpress.org/support/users/futurenext/topics/) * [Replies Created](https://wordpress.org/support/users/futurenext/replies/) * [Reviews Written](https://wordpress.org/support/users/futurenext/reviews/) * [Topics Replied To](https://wordpress.org/support/users/futurenext/replied-to/) * [Engagements](https://wordpress.org/support/users/futurenext/engagements/) * [Favorites](https://wordpress.org/support/users/futurenext/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 83 total) 1 [2](https://wordpress.org/support/users/futurenext/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/futurenext/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/futurenext/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/futurenext/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/futurenext/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/futurenext/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] No live chat](https://wordpress.org/support/topic/no-live-chat/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [1 year, 4 months ago](https://wordpress.org/support/topic/no-live-chat/#post-18234757) * Hello, thank you for sharing your experience with us. We’re sorry for the issues you’ve encountered. In order to support you in the best way and solve all of your doubts, please share again your information with us at [help@zakeke.com](https://wordpress.org/support/users/futurenext/replies/help@zakeke.com?output_format=md) or share your ticket number here. We’ll respond via email and follow up with you promptly. Thanks for your patience. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Error on integration](https://wordpress.org/support/topic/error-on-integration/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-on-integration/#post-16344028) * Hi, * Could you please write to [hep@zakeke.com](https://wordpress.org/support/users/futurenext/replies/hep@zakeke.com?output_format=md) providing all the details of the issue? (store url, your Zakeke account mail and so on) * Nicola * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Will the plugin work with multi-vendor plugins like Dokan or WCFM?](https://wordpress.org/support/topic/will-the-plugin-work-with-multi-vendor-plugins-like-dokan-or-wcfm/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 9 months ago](https://wordpress.org/support/topic/will-the-plugin-work-with-multi-vendor-plugins-like-dokan-or-wcfm/#post-15930719) * Hi, Zakeke is not compatible with these plugins * Nicola * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Error on integration](https://wordpress.org/support/topic/error-on-integration/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-on-integration/#post-15896590) * Hi, We’ve answered to the mail that you’ve sent to our helpdesk * Nicola * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Neon Custom Design](https://wordpress.org/support/topic/neon-custom-design/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 11 months ago](https://wordpress.org/support/topic/neon-custom-design/#post-15711515) * Hi, thanks for your message. * The neon effect is currently not supported. We have it in our backlog but not able to provide any ETA at the moment. Feel free to send us a message to support[ at]zakeke[dot]zendesk[dot]com to make sure you’ll be kept updated on this feature. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Can create vector art?](https://wordpress.org/support/topic/can-create-vector-art/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 11 months ago](https://wordpress.org/support/topic/can-create-vector-art/#post-15685818) * All the fees details are explained on this wiki: [https://zakeke.zendesk.com/hc/en-us/articles/360016160833-How-is-the-transaction-fee-calculated-](https://zakeke.zendesk.com/hc/en-us/articles/360016160833-How-is-the-transaction-fee-calculated-) * Regarding the saved design, they are always stored on Zakeke server. Zakeke anyway already have in place all the necessary privacy protection policy and the customer can delete a saved design at any moment. If you have have any doubts about this you can write to [help@zakeke.com](https://wordpress.org/support/users/futurenext/replies/help@zakeke.com?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Can create vector art?](https://wordpress.org/support/topic/can-create-vector-art/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 11 months ago](https://wordpress.org/support/topic/can-create-vector-art/#post-15682387) * Yes, it’s something supported * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Can create vector art?](https://wordpress.org/support/topic/can-create-vector-art/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 11 months ago](https://wordpress.org/support/topic/can-create-vector-art/#post-15677860) * Hi! * 1. Everything is saved on our servers, so nothing is saved on your hosting/server. * 2. Each customer or visitor of your site will see its own images after uploading them in a personal galley. If he is logged in to your e-commerce then he will see the same images in other browsers and devices too. If he is not logged (so it’s just a guest/visitor) and he clears the cookies or changes the browser/device he will not see its images. * I take it for granted that for “design” you mean the customer uploaded images or photos, but it’s the same for any other aspect of the customization like the“ draft designs” that the customer can save. * Thanks Mauro * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Can create vector art?](https://wordpress.org/support/topic/can-create-vector-art/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [3 years, 11 months ago](https://wordpress.org/support/topic/can-create-vector-art/#post-15673951) * Hi! * The customer can create a design on the merchant product (e.g. a Mug or a T-Shirt) and download a preview PDF or share a preview image of the customization. * When the customer completes the checkout, the merchant will get high-quality images of the customization in SVG, PDF, PNG, and DXF. * The convent of SVG and PDF is vectorial for texts and SVGs but if the customer uploads a photo, it will be rasterized in outputs. * Thanks Mauro * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Error on integration](https://wordpress.org/support/topic/error-on-integration/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [4 years ago](https://wordpress.org/support/topic/error-on-integration/#post-15645700) * Welcome. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Error on integration](https://wordpress.org/support/topic/error-on-integration/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [4 years, 2 months ago](https://wordpress.org/support/topic/error-on-integration/#post-15453713) * Hi, Answered to this to your other ticket on our support Let me know if you didn’t get that answer * Nicola * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Great plugin easy to use](https://wordpress.org/support/topic/wrong-invoice-no-refund/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [4 years, 2 months ago](https://wordpress.org/support/topic/wrong-invoice-no-refund/#post-15434991) * You’re welcome. Happy we were able to find a solution. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Great plugin easy to use](https://wordpress.org/support/topic/wrong-invoice-no-refund/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [4 years, 3 months ago](https://wordpress.org/support/topic/wrong-invoice-no-refund/#post-15351514) * We’re sorry for this review. Zakeke offers you a tool to place test orders for which you pay no fee and you can place unlimited test orders. Even though your test orders were placed as real orders (and there is no way for Zakeke to know it…) we offered you a refund for the invoice and you have never replied to us 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Erro – Bloqueio de produtos](https://wordpress.org/support/topic/erro-bloqueio-de-produtos/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [4 years, 3 months ago](https://wordpress.org/support/topic/erro-bloqueio-de-produtos/#post-15298636) * Hi, We’ve answered to your support mail * Nicola * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Zakeke Interactive Product Designer for WooCommerce] Before I buy it, I need more information](https://wordpress.org/support/topic/before-i-buy-it-i-need-more-information/) * Plugin Author [futurenext](https://wordpress.org/support/users/futurenext/) * (@futurenext) * [4 years, 5 months ago](https://wordpress.org/support/topic/before-i-buy-it-i-need-more-information/#post-15102541) * Hi, please send a message to [support@zakeke.zendesk.com](https://wordpress.org/support/users/futurenext/replies/support@zakeke.zendesk.com?output_format=md) Viewing 15 replies - 1 through 15 (of 83 total) 1 [2](https://wordpress.org/support/users/futurenext/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/futurenext/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/futurenext/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/futurenext/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/futurenext/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/futurenext/replies/page/2/?output_format=md)