Title: fpdservice's Replies | WordPress.org --- # fpdservice [ ](https://wordpress.org/support/users/fpdservice/) * [Profile](https://wordpress.org/support/users/fpdservice/) * [Topics Started](https://wordpress.org/support/users/fpdservice/topics/) * [Replies Created](https://wordpress.org/support/users/fpdservice/replies/) * [Reviews Written](https://wordpress.org/support/users/fpdservice/reviews/) * [Topics Replied To](https://wordpress.org/support/users/fpdservice/replied-to/) * [Engagements](https://wordpress.org/support/users/fpdservice/engagements/) * [Favorites](https://wordpress.org/support/users/fpdservice/favorites/) Search replies: ## Forum Replies Created Viewing 3 replies - 1 through 3 (of 3 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Shipping] Label purchase forever pending. Unable to view, print, and cancel label.](https://wordpress.org/support/topic/label-purchase-forever-pending-unable-to-view-print-and-cancel-label/) * Thread Starter [fpdservice](https://wordpress.org/support/users/fpdservice/) * (@fpdservice) * [1 year, 5 months ago](https://wordpress.org/support/topic/label-purchase-forever-pending-unable-to-view-print-and-cancel-label/#post-18226424) * Thanks I am trying to get support from that plugin that is causing the issue. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Shipping] Label purchase forever pending. Unable to view, print, and cancel label.](https://wordpress.org/support/topic/label-purchase-forever-pending-unable-to-view-print-and-cancel-label/) * Thread Starter [fpdservice](https://wordpress.org/support/users/fpdservice/) * (@fpdservice) * [1 year, 5 months ago](https://wordpress.org/support/topic/label-purchase-forever-pending-unable-to-view-print-and-cancel-label/#post-18225741) * Thanks it does have to do with the plugin Advanced Shipment Tracking Pro (ASTP). There are some issues with disabling it as it hides all orders that aren’t currently delivered when disabled. So I’m stuck using that plugin to view recent orders… * But I did find if I moved the orders to delivered then disabled ASTP I could view and cancel the labels. * But then as mentioned before doing so hides orders that aren’t delivered which I don’t understand how to get back without re-enabling ASTP… * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Shipping] Label purchase forever pending. Unable to view, print, and cancel label.](https://wordpress.org/support/topic/label-purchase-forever-pending-unable-to-view-print-and-cancel-label/) * Thread Starter [fpdservice](https://wordpress.org/support/users/fpdservice/) * (@fpdservice) * [1 year, 5 months ago](https://wordpress.org/support/topic/label-purchase-forever-pending-unable-to-view-print-and-cancel-label/#post-18225407) * Here is the system report you asked for: * ```wp-block-code ### WordPress Environment ###WordPress address (URL): https://finneyspartdepot.comSite address (URL): https://finneyspartdepot.comWC Version: 9.5.1Legacy REST API Package Version: ✔ 1.0.4Action Scheduler Version: ✔ 3.8.2Log Directory Writable: ✔WP Version: 6.7.1WP Multisite: –WP Memory Limit: 7 GBWP Debug Mode: ✔WP Cron: ✔Language: en_USExternal object cache: –### Server Environment ###Server Info: Apache/2.4.62 (Unix) OpenSSL/3.4.0 PHP/8.3.15PHP Version: 8.3.15PHP Post Max Size: 8 MBPHP Time Limit: 200000PHP Max Input Vars: 1000cURL Version: 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###Secure connection (HTTPS): ✔Hide errors from visitors: ✔### Active Plugins (43) ###Acme Demo Setup: by acmethemes – 2.1.1Add From Server: by Dion Hulse – 3.4.5Advanced Import: by AddonsPress – 1.4.4Advanced Woo Search: by ILLID – 3.24Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.5All in One SEO: by All in One SEO Team – 4.7.7Advanced Shipment Tracking Pro: by zorem – 4.6.8Classic Widgets: by WordPress Contributors – 0.3UPS Live Rates and Access Points: by Octolize – 3.2.2USPS Live Rates: by Octolize – 3.0.1Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.4Google for WooCommerce: by WooCommerce – 2.9.4Site Kit by Google: by Google – 1.142.0Gutentor - Gutenberg Blocks - Page Builder for Gutenberg Editor: by Gutentor – 3.4.0Jetpack Boost: by Automattic - Jetpack Site Speed team – 3.6.1Jetpack: by Automattic – 14.1LitCommerce: by LitCommerce – 1.2.0mPDF addon for PDF Invoices: by WebToffee – 1.2.4Order Export & Order Import for 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WPServeurNicolasKulkawpformation – 1.9.17.1Product Import Export for WooCommerce Add-on: by WebToffee – 1.2.8Import Export for WooCommerce Wrapper: by WebToffee – 1.3.1Remote print addon for WooCommerce PDF Invoices - PrintNode: by WebToffee – 1.0.9WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro): by WebToffee – 4.4.8YITH WooCommerce Wishlist: by YITH – 4.0.1### Inactive Plugins (2) ###Check & Log Email - Easy Email Testing & Mail logging: by checkemail – 2.0.4Email Log: by Sudar – 2.4.9### Must Use Plugins (4) ###Endurance Browser Cache: by Mike Hansen – 0.4Endurance Page Cache: by Mike Hansen – 2.2.1Endurance PHP Edge: by Mike Hansen – 0.2SSO: by Garth MortensenMike Hansen – 0.4### Settings ###Legacy API Enabled: ✔Force SSL: ✔Currency: USD ($)Currency Position: leftThousand Separator: ,Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external (external)grouped (grouped)simple (simple)subscription (subscription)variable (variable)variable subscription (variable-subscription)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated-5)Connected to WooCommerce.com: ✔Enforce Approved Product Download Directories: –HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: –### Logging ###Enabled: ✔Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2Retention period: 30 daysLevel threshold: –Log directory size: 16 MB### WC Pages ###Shop base: #94 - /shop/Cart: #95 - /cart/ - Contains the [woocommerce_cart] shortcodeCheckout: #96 - /checkout/ - Contains the [woocommerce_checkout] shortcodeMy account: #97 - /my-account/Terms and conditions: ❌ Page not set### Theme ###Name: Online Shop ProVersion: 3.0.7Author URL: https://www.acmethemes.com/Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child themeTheme type: Classic themeWooCommerce Support: ✔### Templates ###Overrides: –### WooCommerce PayPal Payments ###Onboarded: ✔Shop country code: USWooCommerce currency supported: ✔Advanced Card Processing available in country: ✔Pay Later messaging available in country: ✔Webhook status: –PayPal Vault enabled: –ACDC Vault enabled: –Logging enabled: –Reference Transactions: ✔Used PayPal Checkout plugin: ✔Subscriptions Mode: DisabledPayPal Shipping Callback: –Apple Pay: –Google Pay: –Fastlane: –### Square ###Environment: ProductionTokenization Enabled: ✔Debug Mode: Display at Checkout & Log### Admin ###Enabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomize-storecustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-banneronboardingonboarding-taskspattern-toolkit-full-composabilityproduct-custom-fieldsremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsprintfulshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-pagelaunch-your-storeDisabled Features: product-data-viewsexperimental-blockscoming-soon-newsletter-templateminified-jsproduct-pre-publish-modalsettingsasync-product-editor-category-fieldproduct-editor-template-systemblueprintreactify-classic-payments-settingsuse-wp-horizonadd-to-cart-with-options-stepper-layoutDaily Cron: ✔ Next scheduled: 2025-01-04 23:07:39 -05:00Options: ✔Notes: 237Onboarding: completed### Action Scheduler ###Complete: 11,628Oldest: 2024-12-04 11:33:31 -0500Newest: 2025-01-04 10:34:30 -0500Failed: 83Oldest: 2023-01-28 09:51:00 -0500Newest: 2025-01-03 11:01:22 -0500Pending: 16Oldest: 2025-01-04 10:49:30 -0500Newest: 2025-01-31 05:02:17 -0500### Status report information ###Generated at: 2025-01-04 10:43:52 -05:00 ``` - This reply was modified 1 year, 5 months ago by [fpdservice](https://wordpress.org/support/users/fpdservice/). Reason: trying to remove line Viewing 3 replies - 1 through 3 (of 3 total)