Title: foolishtech's Replies | WordPress.org --- # foolishtech [ ](https://wordpress.org/support/users/foolishtech/) * [Profile](https://wordpress.org/support/users/foolishtech/) * [Topics Started](https://wordpress.org/support/users/foolishtech/topics/) * [Replies Created](https://wordpress.org/support/users/foolishtech/replies/) * [Reviews Written](https://wordpress.org/support/users/foolishtech/reviews/) * [Topics Replied To](https://wordpress.org/support/users/foolishtech/replied-to/) * [Engagements](https://wordpress.org/support/users/foolishtech/engagements/) * [Favorites](https://wordpress.org/support/users/foolishtech/favorites/) Search replies: ## Forum Replies Created Viewing 7 replies - 1 through 7 (of 7 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] website err 200, missing a decade of Jetpack stats, can’t connect publicize](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/) * Thread Starter [foolishtech](https://wordpress.org/support/users/foolishtech/) * (@foolishtech) * [4 years, 8 months ago](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/#post-14803297) * yes, subscribers and stats are back, thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] website err 200, missing a decade of Jetpack stats, can’t connect publicize](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/) * Thread Starter [foolishtech](https://wordpress.org/support/users/foolishtech/) * (@foolishtech) * [4 years, 8 months ago](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/#post-14801024) * I haven’t seen the address switching issue in the last hour and a half. perhaps someone on your team already fixed the problem for me… * Please restore my subscribers and stats now. Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] website err 200, missing a decade of Jetpack stats, can’t connect publicize](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/) * Thread Starter [foolishtech](https://wordpress.org/support/users/foolishtech/) * (@foolishtech) * [4 years, 8 months ago](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/#post-14800995) * Bob, AWS hosts my server and they have absolutely nothing to do with my wordpress installation, nor your plugin, and they aren’t going to help me support your plugin’s problem.. * If you can identify a problem with my server, I am all ears. Otherwise please restore my subscribers and stats ASAP. I would appreciate it greatly. * Thank you, - This reply was modified 4 years, 8 months ago by [foolishtech](https://wordpress.org/support/users/foolishtech/). - This reply was modified 4 years, 8 months ago by [foolishtech](https://wordpress.org/support/users/foolishtech/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] website err 200, missing a decade of Jetpack stats, can’t connect publicize](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/) * Thread Starter [foolishtech](https://wordpress.org/support/users/foolishtech/) * (@foolishtech) * [4 years, 8 months ago](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/#post-14800300) * actually I see that URL/IP address change in the activity on wordpress.com now— I can’t explain that. nothing is being changed on the website during the time stamps that this is happening. I see it is alternating between www, non-www, and IP address… what could cause such a fluctuation? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] website err 200, missing a decade of Jetpack stats, can’t connect publicize](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/) * Thread Starter [foolishtech](https://wordpress.org/support/users/foolishtech/) * (@foolishtech) * [4 years, 8 months ago](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/#post-14800276) * I couldn’t find anywhere it said Jetpack was in safe mode on my end, but I don’t doubt something is still messed up there. regarding the URL and IP address, I did have a copy of the website up last week on a DIFFERENT IP address, maybe that is what you noticed? I should’ve had that copy of Jetpack in safe mode but I may not have, that is a possibility. I haven’t fired up that server since before this problem started, though, and I don’t plan on bringing it back up unless there is a major issue with the new server. * Now… * I do have the WP_HOME and WP_SITEURL defined with the proper website URL as you noted above in wp-config.php, however I did NOT have the JETPACK_STAGING_MODE line at all, so I added it as you stated and rebooted the website just now. * Hopefully it now looks like it is out of safe mode on your end, and you can restore the data. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] website err 200, missing a decade of Jetpack stats, can’t connect publicize](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/) * Thread Starter [foolishtech](https://wordpress.org/support/users/foolishtech/) * (@foolishtech) * [4 years, 8 months ago](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/#post-14797399) * Update: I fixed a problem with my SSL certificate chain file not being recognized and that cleared up the connection issue and the issue with publicize. * BUT… I still have over a decade of missing blog statistics. I saw on another post two days ago another person lost their stats and support was able to restore them. Can that be done with me? * I’ve noticed that in addition to stats, on Jetpack stats page it says I now have only one blog subscriber! I had hundreds previously! Can these be recovered as well? * the website is [https://www.d7xtech.com](https://www.d7xtech.com) * THANKS! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] website err 200, missing a decade of Jetpack stats, can’t connect publicize](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/) * Thread Starter [foolishtech](https://wordpress.org/support/users/foolishtech/) * (@foolishtech) * [4 years, 8 months ago](https://wordpress.org/support/topic/website-err-200-missing-a-decade-of-jetpack-stats-cant-connect-publicize/#post-14797208) * I’ve done that twice in fact with exactly the same result. deactivated and reactivated. The second time I deactivated, deleted Jetpack, added it as a new plugin, and activated. it is still missing all my stats and I have the same problem with publicize not working. - This reply was modified 4 years, 8 months ago by [foolishtech](https://wordpress.org/support/users/foolishtech/). Viewing 7 replies - 1 through 7 (of 7 total)