Title: Foteini Giannaropoulou (a11n)'s Replies | WordPress.org

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# Foteini Giannaropoulou (a11n)

  [  ](https://wordpress.org/support/users/fgiannar/)

 *   [Profile](https://wordpress.org/support/users/fgiannar/)
 *   [Topics Started](https://wordpress.org/support/users/fgiannar/topics/)
 *   [Replies Created](https://wordpress.org/support/users/fgiannar/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/fgiannar/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/fgiannar/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/fgiannar/engagements/)
 *   [Favorites](https://wordpress.org/support/users/fgiannar/favorites/)

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## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Sync Issue?](https://wordpress.org/support/topic/jetpack-sync-issue/)
 *  Plugin Contributor [Foteini Giannaropoulou (a11n)](https://wordpress.org/support/users/fgiannar/)
 * (@fgiannar)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/jetpack-sync-issue/#post-17797816)
 * Hi @taylorfoxxdev ,
 * I’d like to confirm that on top of what my colleague shared above, the original
   reported “Killed Query” issue is now resolved on our end.
 * An important part of ensuring Jetpack and WooCommerce related features work as
   expected, involves [syncing certain site data to Automattic’s servers](https://jetpack.com/support/what-data-does-jetpack-sync/).
 * At some point (unfortunately too long ago to find related logs) the queue of 
   data we sync grew too large, which combined with [WPEngine’s limitation in database queries of SELECT Statements](https://wpengine.com/support/troubleshoot-wordpress-wp-engine-error-log/#error_KILLED_QUERY)
   resulted in the “Killed Query” error you reported.
 * We have now cleared the queue of data we sync at your site, therefore you shouldn’t
   be seeing those errors anymore.
 * That said, what [@lastsplash](https://wordpress.org/support/users/lastsplash/)
   shared above in terms of configuring Sucuri to allow Jetpack to access `xmlrpc.
   php` is still applicable and would be great to be addressed.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Scheduled Posts not publishing](https://wordpress.org/support/topic/scheduled-posts-not-publishing-16/)
 *  Plugin Contributor [Foteini Giannaropoulou (a11n)](https://wordpress.org/support/users/fgiannar/)
 * (@fgiannar)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/scheduled-posts-not-publishing-16/#post-17794117)
 * It’s worth noting that though the issue becomes apparent when trying to open 
   a post sent via the autogenerated email, the underlying cause seems to be the
   actual post’s permalink.
 * I’m not aware of any similar issues caused by Jetpack therefore I’d suggest disabling
   all other plugins first and checking if the issue persists.
 * It might be also worth trying with a different theme.
 * Hope this helps! Please let us know if you need further assistance!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Scheduled Posts not publishing](https://wordpress.org/support/topic/scheduled-posts-not-publishing-16/)
 *  Plugin Contributor [Foteini Giannaropoulou (a11n)](https://wordpress.org/support/users/fgiannar/)
 * (@fgiannar)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/scheduled-posts-not-publishing-16/#post-17794064)
 * Hi Dominique,
 * For this particular post you shared above it looks like this error was caused
   by an erroneous `'` appended at the end of the post’s permalink.
 * I noticed that this seems to be the case though for all your post permalinks,
   so I wonder if there’s a plugin, theme or custom filter (eg `the_permalink`) 
   that might be causing this behaviour.
 * If the issue with the erroneous `'` gets resolved, the signature error you described
   above will be resolved too.
 * Hope this helps!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Sync Issue?](https://wordpress.org/support/topic/jetpack-sync-issue/)
 *  Plugin Contributor [Foteini Giannaropoulou (a11n)](https://wordpress.org/support/users/fgiannar/)
 * (@fgiannar)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/jetpack-sync-issue/#post-17791095)
 * Hello there,
 * To check the exact issue, we need the site address.
 * Could you please post your site URL here so that we can have a look? If you want
   it to remain private, you can also [contact us via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1).
 * If you choose to reach out directly, please include a link to this thread.

Viewing 4 replies - 1 through 4 (of 4 total)