Title: fearlessrc's Replies | WordPress.org

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# fearlessrc

  [  ](https://wordpress.org/support/users/fearlessrc/)

 *   [Profile](https://wordpress.org/support/users/fearlessrc/)
 *   [Topics Started](https://wordpress.org/support/users/fearlessrc/topics/)
 *   [Replies Created](https://wordpress.org/support/users/fearlessrc/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/fearlessrc/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/fearlessrc/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/fearlessrc/engagements/)
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 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Emails from contact form dropping domain name](https://wordpress.org/support/topic/emails-from-contact-form-dropping-domain-name/)
 *  Thread Starter [fearlessrc](https://wordpress.org/support/users/fearlessrc/)
 * (@fearlessrc)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/emails-from-contact-form-dropping-domain-name/#post-17084018)
 * We managed to figure out the issue. It was indeed on the email server side and
   had nothing to do with WordPress or Jetpack directly. This topic can be closed.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Emails from contact form dropping domain name](https://wordpress.org/support/topic/emails-from-contact-form-dropping-domain-name/)
 *  Thread Starter [fearlessrc](https://wordpress.org/support/users/fearlessrc/)
 * (@fearlessrc)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/emails-from-contact-form-dropping-domain-name/#post-17083798)
 * After poking around the database, it appears that the emails are correctly recorded
   as “sales <sales@ourdomain.com>” and are being sent out with that string. When
   using an email formatted with a nickname the log shows only the nick name and
   not the full email unless you look at the raw header info. That led us to mistakenly
   believe that the domain was being dropped.
 * The case remains still though, Jetpack emails are not coming through to our inbox(
   nor our spam, nor our quarantine) while all other WordPress emails are. After
   spinning up a staging copy and changing the values in the database to the normal
   email format (sales@domain.com) rather than the nickname format and re-sending
   the problem emails they go through just fine.
 * It’s possible the issue lies somewhere else, in the chain, like the email server,
   but in the meantime is there a way to force Jetpack to use a traditional email
   address style rather than the “nickname” style?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Perfect Brands for WooCommerce] Conflict with Group Coupons](https://wordpress.org/support/topic/conflict-with-group-coupons/)
 *  Thread Starter [fearlessrc](https://wordpress.org/support/users/fearlessrc/)
 * (@fearlessrc)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/conflict-with-group-coupons/#post-16690081)
 * Group Coupons: [https://woocommerce.com/products/group-coupons/](https://woocommerce.com/products/group-coupons/)
 * It also requires the Groups plugin: [https://wordpress.org/plugins/groups/](https://wordpress.org/plugins/groups/)
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)