Title: fassad's Replies | WordPress.org

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# fassad

  [  ](https://wordpress.org/support/users/fassad/)

 *   [Profile](https://wordpress.org/support/users/fassad/)
 *   [Topics Started](https://wordpress.org/support/users/fassad/topics/)
 *   [Replies Created](https://wordpress.org/support/users/fassad/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/fassad/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/fassad/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/fassad/engagements/)
 *   [Favorites](https://wordpress.org/support/users/fassad/favorites/)

 Search replies:

## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Updating Plugins – FTP Credentials](https://wordpress.org/support/topic/updating-plugins-ftp-credentials/)
 *  Thread Starter [fassad](https://wordpress.org/support/users/fassad/)
 * (@fassad)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/updating-plugins-ftp-credentials/#post-10029348)
 * Hi Guys,
 * Just letting you know, that indeed it was GoDaddy who was able to help me out
   with getting the correct FTP Credentials. Thanks for your advice.
 * Although, I can now access or at least try to update and install plugins. It’s
   now giving me the following error messages:
 * “Update Failed: Unable to locate WordPress Content directory (wp-content)”.
    “
   Installation Failed: Unable to locate WordPress Content directory (wp-content)”.
 * I really appreciate your time and help. Sorry if I should be posting this in 
   another thread. Thanks!
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Updating Plugins – FTP Credentials](https://wordpress.org/support/topic/updating-plugins-ftp-credentials/)
 *  Thread Starter [fassad](https://wordpress.org/support/users/fassad/)
 * (@fassad)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/updating-plugins-ftp-credentials/#post-10017745)
 * Hi,
 * Thank you very much for each of your time and quick replies.
 * OK, then. I’ll contact GoDaddy and hopefully, that will fix my issue.
 * I will post back and share with you after I have spoken with GoDaddy.
 * Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)