Title: fanny13's Replies | WordPress.org --- # fanny13 [ ](https://wordpress.org/support/users/fanny13/) * [Profile](https://wordpress.org/support/users/fanny13/) * [Topics Started](https://wordpress.org/support/users/fanny13/topics/) * [Replies Created](https://wordpress.org/support/users/fanny13/replies/) * [Reviews Written](https://wordpress.org/support/users/fanny13/reviews/) * [Topics Replied To](https://wordpress.org/support/users/fanny13/replied-to/) * [Engagements](https://wordpress.org/support/users/fanny13/engagements/) * [Favorites](https://wordpress.org/support/users/fanny13/favorites/) Search replies: ## Forum Replies Created Viewing 12 replies - 1 through 12 (of 12 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ProfileGrid – User Profiles, Groups and Communities] Group Map page not populating with users](https://wordpress.org/support/topic/group-map-page-not-populating-with-users/) * [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [6 years, 8 months ago](https://wordpress.org/support/topic/group-map-page-not-populating-with-users/#post-12172242) * The same for me. dear support, please help 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] update fatal Error](https://wordpress.org/support/topic/update-fatal-error-6/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 3 months ago](https://wordpress.org/support/topic/update-fatal-error-6/#post-11514640) * I am sorry, but do you read before you answer ? I know how to make a back up myself, and hopfully, because this morning my site was DOWN. * So I already know your process is not working. * My probleme now is to update the database without crashing my website. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] update fatal Error](https://wordpress.org/support/topic/update-fatal-error-6/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 3 months ago](https://wordpress.org/support/topic/update-fatal-error-6/#post-11514454) * But I did it like this exactly the first time. The first time, it has broken my website, I dont want to do it a second time without changing anything and trust the process as it is .. PLease help me, the process to update the db is not working for me … 🙁 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] update fatal Error](https://wordpress.org/support/topic/update-fatal-error-6/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 3 months ago](https://wordpress.org/support/topic/update-fatal-error-6/#post-11513918) * Hi darkfreaks, THis is what I have done, and hopfully, I could restore a back up ! * Please tell me how can I do it otherwise , is there a procedure to update the UM Database? Thanks fanny * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] update fatal Error](https://wordpress.org/support/topic/update-fatal-error-6/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 3 months ago](https://wordpress.org/support/topic/update-fatal-error-6/#post-11512829) * THis is the message I have before updating and having the fatal error: (sorry for the french, but I beleive you can translate with some tools) * “Vous avez installé la version 2.0.45. Votre dernière version de base de données est 2.0.24. Avant de cliquer sur le bouton « Exécuter », assurez-vous d’avoir effectué ce qui suit : – Créer une sauvegarde du site complète. – Activer le mode maintenance (si besoin) – Vous avez une bonne connexion internet Après le clic sur le bouton « Exécuter », le processus de mise à jour commencera. Toutes les informations seront affichées dans le champ « Journal de mise à jour ». Si la mise à jour a réussi, vous verrez un message correspondant. Sinon, contactez le support si la mise à jour a échoué.” * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] update fatal Error](https://wordpress.org/support/topic/update-fatal-error-6/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 3 months ago](https://wordpress.org/support/topic/update-fatal-error-6/#post-11512768) * I have made a system restoration and it works now BUT now, how can I update safely? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] After update , list of members with”edit profile”](https://wordpress.org/support/topic/after-update-list-of-members-withedit-profile/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 11 months ago](https://wordpress.org/support/topic/after-update-list-of-members-withedit-profile/#post-10672616) * Dear Support No answer for this .. I now have the Version 2.0.25. And the members page only shows squares : [http://brumidi.net/wp-content/uploads/2018/08/ultimate_member2.jpg](http://brumidi.net/wp-content/uploads/2018/08/ultimate_member2.jpg) [http://brumidi.net/membres-de-yoga-en-provence/](http://brumidi.net/membres-de-yoga-en-provence/) I still have the alert to upgrade but the link to “upgrade” doesnt do anything Do you have any idea ? thanks fanny * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Bad malware & bad update, .. new website](https://wordpress.org/support/topic/bad-malware-bad-update-new-website/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 11 months ago](https://wordpress.org/support/topic/bad-malware-bad-update-new-website/#post-10672604) * Dear support it’s been 3 weeks since I fight against this malware because unfortunately the achive I had is also infected. All my hosting sites have been affected. I have to redo everything. My question is: from a new website, can I import UM tables and what are they? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] After update , list of members with”edit profile”](https://wordpress.org/support/topic/after-update-list-of-members-withedit-profile/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 11 months ago](https://wordpress.org/support/topic/after-update-list-of-members-withedit-profile/#post-10643102) * Hi And thanks for the support In the meantime i was answering, a new step appeared, now only empty array is displayed.. first : [http://brumidi.net/wp-content/uploads/2018/08/ultimate_member.jpg](http://brumidi.net/wp-content/uploads/2018/08/ultimate_member.jpg) and now : [http://brumidi.net/wp-content/uploads/2018/08/ultimate_member2.jpg](http://brumidi.net/wp-content/uploads/2018/08/ultimate_member2.jpg) * Regards, Fanny * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Malicious Files in Ultimate Members Plugin](https://wordpress.org/support/topic/malicious-files-in-ultimate-members-plugin/) * [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [7 years, 11 months ago](https://wordpress.org/support/topic/malicious-files-in-ultimate-members-plugin/page/2/#post-10643049) * Dear Empuria, Thnaks for sharing your work. Can you tell me where I should place it and How I can activate it ? Thanks again Fanny * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] After update , page inaccessible](https://wordpress.org/support/topic/after-update-page-inaccessible/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [8 years, 4 months ago](https://wordpress.org/support/topic/after-update-page-inaccessible/#post-10173828) * Dear support, what do you advise ? Should we wait for the next update ? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] After update , page inaccessible](https://wordpress.org/support/topic/after-update-page-inaccessible/) * Thread Starter [fanny13](https://wordpress.org/support/users/fanny13/) * (@fanny13) * [8 years, 4 months ago](https://wordpress.org/support/topic/after-update-page-inaccessible/#post-10170210) * Dear support I have restored a website version before the update, and now it is ok Please tell us when a new version of upgrade is ok. Thanks ! Fanny Viewing 12 replies - 1 through 12 (of 12 total)