Title: exerson's Replies | WordPress.org --- # exerson [ ](https://wordpress.org/support/users/exerson/) * [Profile](https://wordpress.org/support/users/exerson/) * [Topics Started](https://wordpress.org/support/users/exerson/topics/) * [Replies Created](https://wordpress.org/support/users/exerson/replies/) * [Reviews Written](https://wordpress.org/support/users/exerson/reviews/) * [Topics Replied To](https://wordpress.org/support/users/exerson/replied-to/) * [Engagements](https://wordpress.org/support/users/exerson/engagements/) * [Favorites](https://wordpress.org/support/users/exerson/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/users/exerson/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/exerson/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11639228) * Finally Fixed it. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11632038) * I am back working on this. Did the regenerate and still a blank page. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11616131) * It still does not work * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11616129) * Updated the database. Checked permalinks. I have half the plugins on. The ones attached to the theme and the woocommerce plugin. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11613718) * Done. * [http://jacksoncarnegie.com/product/the-fabulous-delacardos/](http://jacksoncarnegie.com/product/the-fabulous-delacardos/) appears to still be blank * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11613691) * Yes, I am refreshing. All the plugins were disabled because it can’t find the folder because I renamed it. So all the plugins are off so the woocommerce links still don’t work. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11613671) * What do you mean got nothing? the plugins don’t work and the page I was trying to access still does not work either. I do not know what else was supposed to happen. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/page/2/#post-11613664) * RewriteEngine On RewriteBase / RewriteRule ^index\. php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}!- d RewriteRule . /index.php [L] * # BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}!- d RewriteRule . /index.php [L] * # END WordPress * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/#post-11613407) * I do not see an htacess file. Renamed the plugins folder. What next? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/#post-11613174) * Yes. I have. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/#post-11612674) * WordPress environment WordPress address (URL): [https://jacksoncarnegie.com](https://jacksoncarnegie.com) Site address (URL): [https://jacksoncarnegie.com](https://jacksoncarnegie.com) WooCommerce version: 3.6.4 Log directory writable: /home/internetwaterway/public_html/ jacksoncarnegie.com/wp-content/uploads/wc-logs/ WordPress version: 5.2.1 WordPress multisite: – WordPress memory limit: 256 MB WordPress debug mode: – WordPress cron: Language: en_US External object cache: – Server environment Server info: Apache PHP version: 7.2.16 PHP post max size: 32 MB PHP time limit: 30 PHP max input vars: 1000 cURL version: 7.62.0, OpenSSL/1.0.2k SUHOSIN installed: – MySQL version: 5.6.43-cll-lve Max upload size: 32 MB Default timezone is UTC: fsockopen/ cURL: SoapClient: DOMDocument: GZip: Multibyte string: Remote post: Remote get: Database WooCommerce database version: 3.6.4 Database prefix wp_ MaxMind GeoIP database: /home/internetwaterway/public_html/jacksoncarnegie.com/wp-content/uploads/ GeoLite2-Country.mmdb Total Database Size 8.55MB Database Data Size 8.14MB Database Index Size 0.41MB wp_woocommerce_sessions Data: 0.05MB + Index: 0.00MB wp_woocommerce_api_keys Data: 0.00MB + Index: 0.00MB wp_woocommerce_attribute_taxonomies Data: 0.00MB + Index: 0.00MB wp_woocommerce_downloadable_product_permissions Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_itemmeta Data: 0.01MB + Index: 0.02MB wp_woocommerce_tax_rates Data: 0.00MB + Index: 0.00MB wp_woocommerce_tax_rate_locations Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_methods Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokens Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokenmeta Data: 0.00MB + Index: 0.00MB wp_woocommerce_log Data: 0.00MB + Index: 0.00MB wp_commentmeta Data: 3.87MB + Index: 0.09MB wp_comments Data: 3.04MB + Index: 0.07MB wp_links Data: 0.00MB + Index: 0.00MB wp_options Data: 0.69MB + Index: 0.07MB wp_p2p Data: 0.00MB + Index: 0.00MB wp_p2pmeta Data: 0.00MB + Index: 0.00MB wp_postmeta Data: 0.14MB + Index: 0.06MB wp_posts Data: 0.32MB + Index: 0.04MB wp_termmeta Data: 0.00MB + Index: 0.01MB wp_terms Data: 0.00MB + Index: 0.01MB wp_term_relationships Data: 0.00MB + Index: 0.00MB wp_term_taxonomy Data: 0.00MB + Index: 0.00MB wp_usermeta Data: 0.02MB + Index: 0.02MB wp_users Data: 0.00MB + Index: 0.01MB wp_wc_download_log Data: 0.00MB + Index: 0.00MB wp_wc_product_meta_lookup Data: 0.00MB + Index: 0.01MB wp_wc_webhooks Data: 0.00MB + Index: 0.00MB wp_wpfront_ure_options Data: 0.00MB + Index: 0.00MB Post Type Counts attachment 48 audiotheme_archive 3 audiotheme_gig 1 audiotheme_record 1 audiotheme_venue 1 audiotheme_video 3 cue_playlist 2 customize_changeset 4 custom_css 1 jetpack_migration 2 jp_img_sitemap 4 jp_sitemap 4 jp_sitemap_master 4 nav_menu_item 12 page 9 post 8 product 2 revision 91 scheduled-action 3 shop_order 20 Security Secure connection (HTTPS): Hide errors from visitors Active plugins (10) Akismet Anti-Spam by Automattic – 4.1.2 AudioTheme Agent by AudioTheme – 1.2.0 AudioTheme by AudioTheme – 1.8.2 Cue by AudioTheme – 2.3.3 Health Check & Troubleshooting by The WordPress.org community– 1.3.2 Jetpack by WordPress.com by Automattic – 7.4 Quick Page/Post Redirect Plugin by anadnet – 5.1.8 User Role Editor by Vladimir Garagulya – 4.51 WooCommerce Square by WooCommerce – 1.0.37 WooCommerce by Automattic – 3.6.4 Inactive plugins( 0) Settings API enabled: – Force SSL: – Currency USD ($) Currency position left Thousand separator , Decimal separator . Number of decimals 2 Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable) Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude- from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated- 5 (rated-5) Connected to WooCommerce.com: – WooCommerce pages Shop base: #226–/ shop/ Cart: #228 – /cart/ Checkout: #230 – /checkout/ My account: #232 – /my- account/ Terms and conditions: Page not set Theme Name: Promenade Version: 1.6.0 Author URL: [https://audiotheme.com/](https://audiotheme.com/) Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce support: Templates Overrides: – Action Scheduler Action Status Count Oldest Scheduled Date Newest Scheduled Date Complete 3 2019-05-07 15:56:36 +0000 2019-06-01 02: 08:45 +0000 Pending 0 – – Canceled 0 – – In-progress 0 – – Failed 0 – – * If you like WooCommerce please leave us a ★★★★★ rating. A huge thanks in advance! Version 5.2.1 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/#post-11612661) * I am using 7.2 now and it still does not work * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/#post-11610023) * Health Check Results: * 1 Critical issue Your PHP version requires an update Security PHP is the programming language we use to build and maintain WordPress. Newer versions of PHP are both faster and more secure, so updating will have a positive effect on your site’s performance. * Learn more about updating PHP (opens in a new tab) * 2 Recommended improvements You should remove inactive plugins Security Plugins extend your site’s functionality with things like contact forms, ecommerce and much more. That means they have deep access to your site, so it’s vital to keep them up to date. * Your site has 2 plugins waiting to be updated. * Your site has 1 inactive plugin. Inactive plugins are tempting targets for attackers. If you’re not going to use a plugin, we recommend you remove it. * Manage your plugins * Update your plugins * Manage inactive plugins * You should remove inactive themes Security Themes add your site’s look and feel. It’s important to keep them up to date, to stay consistent with your brand and keep your site secure. * Your site has 1 theme waiting to be updated. * Your site has 3 inactive themes, other than twentynineteen, the default WordPress theme, and Promenade, your active theme. We recommend removing any unused themes to enhance your site’s security. * Manage your themes * Yes, I have CPanel Access. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/#post-11610017) * I will run health check now * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] woocommerce shop page now showing blank page](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/) * Thread Starter [exerson](https://wordpress.org/support/users/exerson/) * (@exerson) * [6 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-shop-page-now-showing-blank-page/#post-11609998) * [@serafinnyc](https://wordpress.org/support/users/serafinnyc/) I am just doing some work for a customer. This site is on a GoDaddy account. Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/users/exerson/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/exerson/replies/page/2/?output_format=md)