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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter eurotunes

    (@eurotunes)

    I did πŸ™‚

    Thread Starter eurotunes

    (@eurotunes)

    Hi, I have 5.161.1 installed (same as the gentleman above…) and I performed the actions you mention, but no luck unfortunately.I’ll op a ticket, thanks.

    Thread Starter eurotunes

    (@eurotunes)

    Changed settings and it’s resolved

    Thread Starter eurotunes

    (@eurotunes)

    Hi Kowsaliya,

    Thanks for your reply. Guess I just had to rtfm :). Your article made it all clear to me. I picked the dynamic option and it works like a charm!

    Thanks for the great support and this awesome plugin!

    Cheers, JJ

    Thread Starter eurotunes

    (@eurotunes)

    Hi Amanda,

    Thanks for your reply but strange that you couldn’t access the site. The link is working properly and I also had sales today.

    I’ll test it in the staging environment.

    Thanks, JJ

    Thread Starter eurotunes

    (@eurotunes)

    Ok, thanks for your reply.

    Best Regards, JJ

    Thread Starter eurotunes

    (@eurotunes)

    Hi,

    Clear and thanks for your response.

    Cheers,
    JJ

    Thread Starter eurotunes

    (@eurotunes)

    Hi Jesse,

    Just found out the issue is caused by WPML. They have provided a fix and it’s working again now.

    Thanks for your efforts πŸ™‚

    JJ

    Thread Starter eurotunes

    (@eurotunes)

    Hi Ryan,

    Thanks for your reply. Please find the current system status below. It’s partly in Dutch unfortunately. Setting the webmaster language to English didn’t change that.

    I use both the Cardgate (Dutch payment provider) and Klarna gateway (by Woocommerce). The issue occurs with both gateways. I have their latest versions installed and there are no logs present for this problem.

    On May 31st I had a last successful refund via the system. Both plugins were lastly updated prior to this date.

    I hope this helps.

    Thanks,
    JJ

    
    ### WordPress Environment ###
    
    Home URL: https://cbdplein.nl
    Site URL: https://cbdplein.nl
    WC Version: 3.4.2
    Log Directory Writable: βœ”
    WP Version: 4.9.6
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: nl_NL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.36 - We raden je aan om PHP-versie 7.2 of hoger te gebruiken voor betere prestaties en beveiliging. Hoe je PHP-versie bijwerken
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.59.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36-82.1-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: βœ”
    fsockopen/cURL: βœ”
    SoapClient: βœ”
    DOMDocument: βœ”
    GZip: βœ”
    Multibyte String: βœ”
    Remote Post: βœ”
    Remote Get: βœ”
    
    ### Database ###
    
    WC Database Version: 3.4.2
    WC Database Prefix: wpbe_
    Totale databasegrootte: 106.80MB
    Database datagrootte: 75.97MB
    Database index grootte: 30.83MB
    wpbe_woocommerce_sessions: Data: 4.02MB + Index: 0.06MB
    wpbe_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wpbe_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    wpbe_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
    wpbe_woocommerce_order_items: Data: 0.39MB + Index: 0.14MB
    wpbe_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB
    wpbe_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
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    wpbe_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
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    wpbe_icl_reminders: Data: 0.02MB + Index: 0.00MB
    wpbe_icl_strings: Data: 4.52MB + Index: 4.55MB
    wpbe_icl_string_packages: Data: 0.02MB + Index: 0.00MB
    wpbe_icl_string_pages: Data: 1.52MB + Index: 1.52MB
    wpbe_icl_string_positions: Data: 0.23MB + Index: 0.06MB
    wpbe_icl_string_status: Data: 0.02MB + Index: 0.02MB
    wpbe_icl_string_translations: Data: 2.52MB + Index: 1.52MB
    wpbe_icl_string_urls: Data: 0.02MB + Index: 0.02MB
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    wpbe_icl_translate_job: Data: 0.02MB + Index: 0.02MB
    wpbe_icl_translations: Data: 0.31MB + Index: 0.78MB
    wpbe_icl_translation_batches: Data: 0.02MB + Index: 0.00MB
    wpbe_icl_translation_status: Data: 1.52MB + Index: 0.02MB
    wpbe_inbound_events: Data: 0.02MB + Index: 0.00MB
    wpbe_links: Data: 0.02MB + Index: 0.02MB
    wpbe_options: Data: 4.41MB + Index: 0.13MB
    wpbe_pmxe_exports: Data: 0.02MB + Index: 0.00MB
    wpbe_pmxe_posts: Data: 0.02MB + Index: 0.00MB
    wpbe_pmxe_templates: Data: 0.02MB + Index: 0.00MB
    wpbe_popover_ip_cache: Data: 0.02MB + Index: 0.02MB
    wpbe_postmeta: Data: 9.52MB + Index: 12.03MB
    wpbe_posts: Data: 10.45MB + Index: 0.69MB
    wpbe_rspointexpiry: Data: 0.02MB + Index: 0.00MB
    wpbe_rsrecordpoints: Data: 0.02MB + Index: 0.00MB
    wpbe_rs_templates_email: Data: 0.02MB + Index: 0.00MB
    wpbe_sumo_reward_encashing_submitted_data: Data: 0.02MB + Index: 0.00MB
    wpbe_sumo_reward_send_point_submitted_data: Data: 0.02MB + Index: 0.00MB
    wpbe_supsystic_ss_networks: Data: 0.02MB + Index: 0.00MB
    wpbe_supsystic_ss_projects: Data: 0.02MB + Index: 0.00MB
    wpbe_supsystic_ss_project_networks: Data: 0.02MB + Index: 0.03MB
    wpbe_supsystic_ss_shares: Data: 0.02MB + Index: 0.03MB
    wpbe_supsystic_ss_views: Data: 0.05MB + Index: 0.02MB
    wpbe_supsystic_tbl_columns: Data: 0.02MB + Index: 0.00MB
    wpbe_supsystic_tbl_diagrams: Data: 0.02MB + Index: 0.00MB
    wpbe_supsystic_tbl_rows: Data: 0.14MB + Index: 0.00MB
    wpbe_supsystic_tbl_tables: Data: 0.02MB + Index: 0.00MB
    wpbe_termmeta: Data: 0.02MB + Index: 0.03MB
    wpbe_terms: Data: 0.02MB + Index: 0.03MB
    wpbe_term_relationships: Data: 0.05MB + Index: 0.02MB
    wpbe_term_taxonomy: Data: 0.02MB + Index: 0.03MB
    wpbe_usermeta: Data: 2.52MB + Index: 3.03MB
    wpbe_users: Data: 0.11MB + Index: 0.08MB
    wpbe_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB
    wpbe_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB
    wpbe_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB
    wpbe_wcpdf_credit_note_number: Data: 0.02MB + Index: 0.00MB
    wpbe_wcpdf_invoice_number: Data: 0.06MB + Index: 0.00MB
    wpbe_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB
    wpbe_wcpdf_proforma_number: Data: 0.02MB + Index: 0.00MB
    wpbe_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wpbe_wc_points_rewards_user_points: Data: 0.13MB + Index: 0.14MB
    wpbe_wc_points_rewards_user_points_log: Data: 0.22MB + Index: 0.23MB
    wpbe_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    wpbe_webwinkelkeur_invite_error: Data: 0.02MB + Index: 0.03MB
    wpbe_wpml_mails: Data: 23.02MB + Index: 0.00MB
    wpbe_wrd_discounts: Data: 0.02MB + Index: 0.02MB
    wpbe_wrd_sent_coupons: Data: 0.02MB + Index: 0.05MB
    wpbe_yoast_seo_links: Data: 0.02MB + Index: 0.02MB
    wpbe_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 559
    br_labels: 2
    buttons-x: 2
    custom_css: 1
    customize_changeset: 3
    dslc_galleries: 1
    follow_up_email: 1
    landing-page: 1
    mc4wp-form: 2
    mp_brick: 8
    nav_menu_item: 57
    oembed_cache: 3
    page: 59
    popup: 1
    popup_theme: 6
    post: 6
    post_grid: 1
    product: 66
    revision: 928
    shop_coupon: 72
    shop_order: 2337
    shop_order_refund: 14
    sidebar: 1
    slide: 1
    slider: 1
    user_request: 1
    vtprd-rule: 1
    wapl: 2
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): βœ”
    Hide errors from visitors: βœ”
    
    ### Active Plugins (40) ###
    
    WPML Multilingual CMS: door OnTheGoSystems – 4.0.2
    All 404 Redirect  to Homepage: door Fakhri Alsadi – 1.12
    Bamboo Columns: door Bamboo – 1.6.1
    CardGate: door CardGate – 3.1.6 – Niet getest met de actieve versie van WooCommerce
    Contact Form 7: door Takayuki Miyoshi – 5.0.2
    Cookie Notice: door dFactory – 1.2.44
    Data Tables Generator by Supsystic: door supsystic.com – 1.8.4
    Dynamic Pricing and Discounts for WooCommerce Basic Version: door xadapter – 3.3.10
    e-Boekhouden.nl: door e-Boekhouden.nl – 2.0.8
    Enhanced E-commerce for Woocommerce store: door Tatvic – 2.0.3 – Niet getest met de actieve versie van WooCommerce
    Homepage Control: door WooThemes – 2.0.3
    SG Optimizer: door SiteGround – 4.0.7
    Storefront Footer Bar: door WooThemes – 1.0.3
    Storefront Parallax Hero: door WooCommerce – 1.5.7
    Storefront Powerpack: door WooCommerce – 1.4.8
    Title Toggle for Storefront Theme: door Wooassist – 1.2.4
    Storefront Top Bar: door Wooassist – 1.1.1
    TinyMCE Advanced: door Andrew Ozz – 4.7.11
    WC Duplicate Order: door Jamie Gill – 1.5 – Niet getest met de actieve versie van WooCommerce
    Woocommerce Onbeperktleven-Coupon: door Tribble.nl – 1.0.0 – Niet getest met de actieve versie van WooCommerce
    WooCommerce NL Postcode Checker: door Ewout Fernhout – 2.0.6
    WooCommerce Product Feed Pro: door WebAppick – 2.2.15 – Niet getest met de actieve versie van WooCommerce
    WebwinkelKeur: door Albert Peschar – 1.6.1 – Niet getest met de actieve versie van WooCommerce
    WooCommerce Advanced Product Labels: door Jeroen Sormani – 1.1.4 – Niet getest met de actieve versie van WooCommerce
    WooCommerce Klarna Gateway: door WooCommerce – 2.5.14
    WooCommerce Multilingual: door OnTheGoSystems – 4.2.10 – Niet getest met de actieve versie van WooCommerce
    WooCommerce PDF Invoices & Packing Slips: door Ewout Fernhout – 2.1.9 – Niet getest met de actieve versie van WooCommerce
    WooCommerce PDF Invoices & Packing Slips Professional: door Ewout Fernhout – 2.2.4
    WooCommerce Points and Rewards: door WooCommerce – 1.6.13
    WooCommerce: door Automattic – 3.4.2
    eWarehousing WooCommerce plugin: door Notive – 3.1.2 – Niet getest met de actieve versie van WooCommerce
    WooSidebars: door WooThemes – 1.4.3
    Yoast SEO: door Team Yoast – 7.6.1
    WP Force SSL: door Kostas Vrouvas – 1.3
    WP Mail Logging: door Christian ZΓΆller – 1.8.3
    WP Shortcode by MyThemeShop: door MyThemeShop – 1.4.12
    WPML Media: door OnTheGoSystems – 2.3.2
    WPML String Translation: door OnTheGoSystems – 2.8.2
    WPML Translation Management: door OnTheGoSystems – 2.6.2
    WP Overnight Sidekick: door Jeremiah Prummer
    Ewout Fernhout
    Michael Kluver – 2.0.3
    
    ### Settings ###
    
    API Enabled: βœ”
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Winkelbasis: #92 - /shop/
    Winkelmand: #93 - /winkelmand/
    Afrekenen: #94 - /afrekenen/
    Mijn account: #95 - /mijn-account/
    Algemene voorwaarden: #101 - /algemene-voorwaarden/
    
    ### Theme ###
    
    Name: Storefront Child Theme
    Version: 1.0.0
    Author URL: http://stuartduff.com
    Child Theme: βœ”
    Parent Theme Name: Storefront
    Parent Theme Version: 2.3.2
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: βœ”
    
    ### Templates ###
    
    Overrides: storefront-child-theme-master/woocommerce/checkout/thankyou.php
    
    ### Klarna ###
    
    Test mode: Disabled Your Klarna Checkout account must be in live mode for all configured countries in order for it to work
    please get in touch with Klarna to check your account status
    
    Sweden: Eid not set Secret key not set Checkout URL not set
    Norway: Eid not set Secret key not set Checkout URL not set
    Finland: Eid not set Secret key not set Checkout URL not set
    Germany: Eid not set Secret key not set Checkout URL not set
    Austria: Eid not set Secret key not set Checkout URL not set
    UK: Eid not set Secret key not set Checkout URL not set
    USA: Eid not set Secret key not set Checkout URL not set
    Terms Page: βœ”
    
    Thread Starter eurotunes

    (@eurotunes)

    Oops, my bad Ewout, your completely right! Please remove my entry and sorry for this inconvenience.

    Btw, I use your pdf plugin (pro version) for years and it’s really great!

    JJ

    Thread Starter eurotunes

    (@eurotunes)

    Update from e-Boekhouden plugin

    Today they sent me an update (v2.0.8) for testing and it works just fine. No conflicts and no workaround needed anymore.

    Thread Starter eurotunes

    (@eurotunes)

    The update runs like a charm, thanks πŸ™‚

    e-Boekhouden suggested me the same procedure. Not an ideal solution indeed, so hopefully they’ll update their plugin soon.

    Cheers,
    JJ

    Thread Starter eurotunes

    (@eurotunes)

    Update:

    The Cardgate fix did the trick and no error messages appear anymore πŸ™‚

    The e-boekhouden plugin developers have been notified. They are looking into it and will contact me once resolved or in case of questions/remarks.

    Thanks, JJ

    Thread Starter eurotunes

    (@eurotunes)

    Great! Many thanks Ewout for the swift reply and fix.

    I’ll inform the e-boekhouden developers about this issue.

    JJ

Viewing 14 replies - 1 through 14 (of 14 total)