Forum Replies Created

Viewing 15 replies - 1 through 15 (of 31 total)
  • Erich

    (@erichboileau)

    Hi @ethanchoi,

    Thank you so much for your reply!

    I’ll look at the email logging plugins, but I’m more interested in what criteria WPForms Lite uses to identify that a mail has been successfully sent before giving the submission confirmation message to users.

    The issue we were having is that our Mailgun Plugin is reporting the email send attempt as a ‘failure’, but WPForms Lite is telling users that it’s a success.

    I’m hoping to find a solution, either on the Mailgun plugin side or the WPForms Lite site of things, that will communicate to users when the mail is not sent successfully.

    Thanks!

    Erich

    (@erichboileau)

    @marcanor It looks like the Yoast Test Helper plugin steps solved my problem! Thank you so much!

    – Erich

    Erich

    (@erichboileau)

    Same issue here. Looking forward to a solution! 🙂

    Erich

    (@erichboileau)

    @mirobolus ,

    Divi said they were able to recreate the bug and they’re working on it. It’s not 100% clear whether the recaptcha is working or not because recatpcha’s analytics are slim, and it doesn’t seem like cf7 uses an ‘action name’ which could be used to reliably verify those results.

    There’s no ET forum since I requested help via private chat. They didn’t provide an ETA for a fix, but suggested I add CSS:

    .grecaptcha-badge {
     visibility: visible !important;
    }

    in order to force the badge to show.

    Erich

    (@erichboileau)

    @takayukister Thank you so much for your fast reply and for creating/maintaining such an awesome plugin!

    I’ve reviewed the articles you sent over, including the reCaptcha FAQ, but I think the problem is more specific to Divi’s most recent version.

    When using a different theme, the reCaptcha ‘badge’ (https://i.stack.imgur.com/F8oS0.png) appears as expected. Only when the most recent versions of Divi 4 are activated does the problem occur.

    I think it has to do with the fact that Divi is trying to use reCaptcha v3 as well, and the two are conflicting in some way that’s difficult for me to understand.

    Thanks!

    Also, if there’s an email, I’d be willing to share the link to the site–I just am not able to share it publicly on this forum.

    • This reply was modified 11 months, 1 week ago by Erich. Reason: avoid adding two replies in a row
    Erich

    (@erichboileau)

    Looks like everything’s working with the newest update. Thank you!

    – Erich

    Erich

    (@erichboileau)

    Thank you for the update! I’m looking forward to the 15.1 hotfix as the “non-standard location” error prevents me from editing the search/replace options.

    Thank you for the plugin and for your help!

    – Erich

    Erich

    (@erichboileau)

    Ethan,

    Thank you for getting back to me! I was previously able to disable those emails using the same method you described. I just had to do it a few dozen times. 🙂 Disabling it by default and making it optional to turn on, I feel would make the feature more intuitive.

    Thank you for passing me suggestion along to your team!

    – Erich

    Erich

    (@erichboileau)

    I’m going to stick with the redirection plugin, since I already have it working, but your most recent update fixes the shortcode problem! Thanks for responding to the support request.

    I’ll update the stars on my review for you. 🙂

    Erich

    (@erichboileau)

    Wyatt,

    Thanks for much for your quick response. Temporarily, I was able to accomplish my goal by using Contact Form 7 Redirection.

    But I tried your plugin again today, and it looks like it still breaks the Divi site.

    The error occurs when I activate the plugin on a Divi site. Nothing created in the Divi builder loads on any page (even if there isn’t a contact form on that page).

    Erich

    (@erichboileau)

    Can’t share the URL for client privacy reasons, but I’d be happy to share the system status:

    
    ### WordPress Environment ###
    
    Home URL: ---
    Site URL: ---
    WC Version: 3.5.2
    Log Directory Writable: ✔
    WP Version: ❌ 5.0 - There is a newer version of WordPress available (5.0.1)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.38-3+ubuntu18.04.1+deb.sury.org+1 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.5.2
    WC Database Prefix: wptfl_
    Total Database Size: 29.98MB
    Database Data Size: 15.35MB
    Database Index Size: 14.63MB
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    wptfl_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB
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    wptfl_terms: Data: 0.00MB + Index: 0.01MB
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    wptfl_term_taxonomy: Data: 0.00MB + Index: 0.00MB
    wptfl_usermeta: Data: 0.05MB + Index: 0.03MB
    wptfl_users: Data: 0.02MB + Index: 0.05MB
    wptfl_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wptfl_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    wptfl_yoast_seo_links: Data: 0.02MB + Index: 0.02MB
    wptfl_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB
    wp_comments: Data: 0.02MB + Index: 0.08MB
    wp_links: Data: 0.02MB + Index: 0.02MB
    wp_options: Data: 0.02MB + Index: 0.03MB
    wp_postmeta: Data: 0.02MB + Index: 0.03MB
    wp_posts: Data: 0.02MB + Index: 0.06MB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB
    wp_terms: Data: 0.02MB + Index: 0.03MB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB
    wp_users: Data: 0.02MB + Index: 0.05MB
    
    ### Post Type Counts ###
    
    attachment: 150
    jetpack_migration: 2
    nav_menu_item: 24
    oembed_cache: 1
    page: 12
    post: 3
    product: 43
    product_variation: 40
    shop_coupon: 2
    shop_order: 1473
    shop_order_refund: 1
    sidebar: 1
    slide: 3
    wooframework: 151
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (19) ###
    
    ManageWP - Worker: by ManageWP – 4.6.3
    Better Font Awesome: by Mickey Kay – 1.7.1
    Better Search Replace: by Delicious Brains – 1.3.2
    Contact Form 7: by Takayuki Miyoshi – 5.0.5
    Google Tag Manager for WordPress: by Thomas Geiger – 1.9 – Not tested with the active version of WooCommerce
    Easy FancyBox: by RavanH – 1.8.10
    Jetpack by WordPress.com: by Automattic – 6.8.1
    MailChimp for WordPress: by ibericode – 4.3.1
    Mailgun: by Mailgun – 1.6.1
    Redirection: by John Godley – 3.6.3
    Storefront Powerpack: by WooCommerce – 1.4.12 – 1.4.13 is available
    Storefront Product Hero: by WooThemes – 1.2.13
    WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.4.15
    WooCommerce Services: by Automattic – 1.18.0
    WooCommerce: by Automattic – 3.5.2
    Yoast SEO: by Team Yoast – 9.2.1
    WP-PageNavi: by Lester 'GaMerZ' Chan – 2.93
    Smush: by WPMU DEV – 3.0.1
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.6.6
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
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    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
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    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
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    featured (featured)
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    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
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    Shop base: #37 - /all-products/
    Cart: #49 - /shopping-cart/
    Checkout: #50 - /checkout/
    My account: #54 - /my-account/
    Terms and conditions: #39 - /terms/
    
    ### Theme ###
    
    Name: ---
    Version: 2.0.2
    Author URL: ---
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 2.4.1 – 2.4.2 is available
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    Erich

    (@erichboileau)

    Hello @ryanr14,

    Thank you for getting back to me so quickly!

    I searched the changelog as well, but I didn’t notice anything that would have tipped us off to this kind of update.

    About 2.5/3 days ago, all of our customers mysteriously started selecting the “flat rate” fallback we had in place instead of Priority Mail, which indicates to me that is when the trouble started.

    If it’s a WooCommerce Services bug, it had to have been in 1.18.0. I’m not sure where the requests are made in this plugin–could it be something on the USPS side of things?

    Erich

    (@erichboileau)

    Same problem.

    ryanr14, you are almost correct. The plugin has always required “weight” for USPS services, but not all of the dimensions. It now fails if you missing any of the dimensions.

    This is wreaking serious havoc on my site as we don’t have product dimensions besides weight entered for most of our products.

    The beginning of December is literally worse-case scenario for this kind of bug.

    Erich

    (@erichboileau)

    Same here. Disabling the plugin restored the site. Would love to turn it back on when it’s fixed! 🙂

    Erich

    (@erichboileau)

    You wouldn’t happen to be using Root Relative URLs plugin (or something similar), would you? It comes default with a few automated WordPress installers (Rackspace’s to name one), and causes all types of nightmares. Even disabling this plugin doesn’t help because it installs extra lines of code in config.php.

    https://wordpress.org/plugins/root-relative-urls/

    I had the same problem you described, and clearing out that plugin and the vestiges of it from config.php solved the problem for me.

    Don’t know if this will help, but worth a check!

Viewing 15 replies - 1 through 15 (of 31 total)