Title: enginematt's Replies | WordPress.org --- # enginematt [ ](https://wordpress.org/support/users/enginematt/) * [Profile](https://wordpress.org/support/users/enginematt/) * [Topics Started](https://wordpress.org/support/users/enginematt/topics/) * [Replies Created](https://wordpress.org/support/users/enginematt/replies/) * [Reviews Written](https://wordpress.org/support/users/enginematt/reviews/) * [Topics Replied To](https://wordpress.org/support/users/enginematt/replied-to/) * [Engagements](https://wordpress.org/support/users/enginematt/engagements/) * [Favorites](https://wordpress.org/support/users/enginematt/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/users/enginematt/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/enginematt/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Facebook counter doesn't appears… and I updated Jetpack](https://wordpress.org/support/topic/facebook-counter-doesnt-appears-and-i-updated-jetpack/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 1 month ago](https://wordpress.org/support/topic/facebook-counter-doesnt-appears-and-i-updated-jetpack/#post-6100222) * Hey, * Sorry to keep butting in here but if I could get some more info it probably will help everyone here. * * Are you running NGINX or Apache? * Have you checked the logs for errors? If there are any present can you please post if possible? * Has a debug log provided anything usefully? * ``` define( 'WP_DEBUG', true ); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', true); ``` * I am not sure if it could be a PHP setting such as memory_limit but that could point you into the right direction. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Facebook counter doesn't appears… and I updated Jetpack](https://wordpress.org/support/topic/facebook-counter-doesnt-appears-and-i-updated-jetpack/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 1 month ago](https://wordpress.org/support/topic/facebook-counter-doesnt-appears-and-i-updated-jetpack/#post-6100161) * Hey there, * Not sure if you have tried this, but in the past I have noticed this causing issues. Do you have any plugins that have **optimize css** options? If you have a staging/development environment you can push there and see if there is anything that you can find in the plugins. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Site not loading](https://wordpress.org/support/topic/site-not-loading-31/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 5 months ago](https://wordpress.org/support/topic/site-not-loading-31/#post-5625298) * On the point advice as always. In addition to that,I suggest checking memory limit for your php.ini. let us know if this doesnt work * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [can't add media and other nonworking buttons](https://wordpress.org/support/topic/cant-add-media-and-other-nonworking-buttons/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/cant-add-media-and-other-nonworking-buttons/#post-5539413) * Just a long shot on this one, can you install ‘Use Google Libraries` it is a plugin I have used to assist with similar issues. * Also has your php version recently changed? Is your memory_limit increased/set to 64+M(128M is what I use)? Also have you tried doing your .htaccess with just the wordpress rewrites? * Just making sure sorry if this doesn’t help. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Import file too large](https://wordpress.org/support/topic/import-file-too-large-1/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/import-file-too-large-1/#post-5600109) * Hey there just reading the post, I would increase post_max and max upload size, this can be found in the php.ini file. If you are using multi site go to My sites/ settings/network settings I believe/should be the last option in the settings. * Please let me know if this doesn’t work. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Updating to 4.1](https://wordpress.org/support/topic/updating-to-41/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/updating-to-41/#post-5599542) * The suggestion above is 100% correct, follow those. One thing I did was view my theme developers page to ensure the theme had been updated/compatable with 4.1. You can do this with plugins but can be time consuming. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Blank Dashboard Page](https://wordpress.org/support/topic/blank-dashboard-page-3/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/blank-dashboard-page-3/#post-5598978) * Hey, personally I would try the following. * 1. Memory_limit and session_save_path should be set correctly. 2. Disable plugins via renaming folder or through the databse just make sure you copy it to a note pad/try default WordPress installation theme such as 2014/2015. 3. Check your. htaccess file make sure default rewrites are in. 4. Check file permissions/ownership. 5. Last and most importantly if you turn on wp_debug, check/post error logs. So we can see more info. * **Please backup your site/database to have a local copy.** * Let me know if this did not work. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [how to make sure which version i run !?](https://wordpress.org/support/topic/how-to-make-sure-which-version-i-run/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/how-to-make-sure-which-version-i-run/#post-5598974) * Also can go into your wp-includes/version.php and see what the version is there. Both ways will get you the answer you desire * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [SSL lock not showing and securing digital downloads](https://wordpress.org/support/topic/ssl-lock-not-showing-and-securing-digital-downloads/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/ssl-lock-not-showing-and-securing-digital-downloads/#post-5521416) * Another plugin that can go in conjunction with WordPress https, is SSL Insecure Content Fixer. Also if you have WooCommerce/eCommerce shopping cart make sure that there is no additional SSL redirects. * [https://wordpress.org/plugins/ssl-insecure-content-fixer/](https://wordpress.org/plugins/ssl-insecure-content-fixer/) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [wp-login.php is blank](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/#post-5598026) * It is a blank screen for me and not showing any errors 🙁 * If it is W3 Total Cache it can input a .htaccess rewrite and that is what I would be looking at now. * Rename the current .htaccess file to .htaccess.old, create a new .htaccess file and copy/pasta the default .htaccess file into there. * Let me know. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [wp-login.php is blank](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/#post-5598016) * The debug logs should show on your website. [http://dobsondev.com/wp-content/uploads/2014/08/WP-DEBUG-True.png](http://dobsondev.com/wp-content/uploads/2014/08/WP-DEBUG-True.png) * Should look something like this and what you see along the top of your webpage. Since I do not have access it is tough to show/explain how to do this but here is what I would do. * 1. Change theme [http://www.inmotionhosting.com/support/edu/wordpress/change-theme-in-db](http://www.inmotionhosting.com/support/edu/wordpress/change-theme-in-db) 2. edit your .htaccess file: [http://support.hostgator.com/articles/specialized-help/technical/apache-htaccess/how-to-edit-your-htaccess-file](http://support.hostgator.com/articles/specialized-help/technical/apache-htaccess/how-to-edit-your-htaccess-file) Make sure you copy the correct set of code, for your .htaccess file. * 3. Making changes to your wp-config.php or php.ini file (i do the php.ini file personally): * [https://documentation.cpanel.net/display/CKB/How+to+Edit+Your+php.ini+File](https://documentation.cpanel.net/display/CKB/How+to+Edit+Your+php.ini+File) * [http://codex.wordpress.org/Editing_wp-config.php(change](http://codex.wordpress.org/Editing_wp-config.php(change) memory_limit to 128 MB) * I hope this helps with me having access is it difficult to see what the issue is or access to the logs. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [wp-login.php is blank](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/#post-5598015) * The debug logs should show on your website. [](http://dobsondev.com/wp-content/uploads/2014/08/WP-DEBUG-True.png) * Should look something like this and what you see along the top of your webpage. Since I do not have access it is tough to show/explain how to do this but here is what I would do. * 1. Change theme [](http://www.inmotionhosting.com/support/edu/wordpress/change-theme-in-db) * 2. edit your .htaccess file: * Make sure you copy the correct set of code, for your .htaccess file. * 3. Making changes to your wp-config.php or php.ini file (i do the php.ini file personally): * [](http://codex.wordpress.org/Editing_wp-config.php)(change memory_limit to 128 MB) * I hope this helps with me having access is it difficult to see what the issue is or access to the logs. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [wp-login.php is blank](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/#post-5597968) * It should display content/errors on your website. * Make sure to backup your site and database. If you have a local backup that you know is working, you could restore that to the server. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [wp-login.php is blank](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/#post-5597960) * *wp_debug * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [wp-login.php is blank](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/) * [enginematt](https://wordpress.org/support/users/enginematt/) * (@enginematt) * [11 years, 6 months ago](https://wordpress.org/support/topic/wp-loginphp-is-blank-2/#post-5597959) * Hello all those things I would have done also. Here are a couple more. * 1. Check memory_limit and session_save_path make sure those are correct in your php.ini. 2. Make sure your .htaccess file is correct with just default rewrites. 3. Try to disable the theme with 2014/2015 see if that works. 4. If all else fails turn on wp_degub and let us know what that says. * Let me know! Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/users/enginematt/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/enginematt/replies/page/2/?output_format=md)