Title: Emstatay's Replies | WordPress.org

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# Emstatay

  [  ](https://wordpress.org/support/users/emstatay/)

 *   [Profile](https://wordpress.org/support/users/emstatay/)
 *   [Topics Started](https://wordpress.org/support/users/emstatay/topics/)
 *   [Replies Created](https://wordpress.org/support/users/emstatay/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/emstatay/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/emstatay/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/emstatay/engagements/)
 *   [Favorites](https://wordpress.org/support/users/emstatay/favorites/)

 Search replies:

## Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[osTicket WP Bridge] Stuck in Offline Mode](https://wordpress.org/support/topic/stuck-in-offline-mode/)
 *  [Emstatay](https://wordpress.org/support/users/emstatay/)
 * (@emstatay)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-offline-mode/#post-4684577)
 * Out of the off-line mode – running ok.
    The modifications are needed in more 
   than one location. So, message here if you need it …
 * Anyone interested to review/streamline this plugin?
    Anyone still using it? Happy
   to hear …
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[osTicket WP Bridge] Stuck in Offline Mode](https://wordpress.org/support/topic/stuck-in-offline-mode/)
 *  [Emstatay](https://wordpress.org/support/users/emstatay/)
 * (@emstatay)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-offline-mode/#post-4684575)
 * I have added the prefix option to the files (files available if needed).
 * The result is data in the settings is saved successfully (including status) and
   corresponds with osTicket. WP backend replies are sent just fine.
 * However, the front-end page for supportpage always opens in offline-mode.
    Anyone
   have other suggestions …?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[osTicket WP Bridge] Made alot of changes to the plugin, is there a place where i can submit it?](https://wordpress.org/support/topic/made-alot-of-changes-to-the-plugin-is-there-a-place-where-i-can-submit-it/)
 *  [Emstatay](https://wordpress.org/support/users/emstatay/)
 * (@emstatay)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/made-alot-of-changes-to-the-plugin-is-there-a-place-where-i-can-submit-it/#post-4793907)
 * Hello!
 * I tried the plugin (juste used php/css to integrate 1.7 in WP before) and noted
   that I had an immediate problem because the table prefix is hardcoded (based 
   on default ost_).
 * I am not that experienced in PHP but was able to modify the config to read my
   table (still hardcoded).
 * I would be interested to modify – update this PI since the website of the original
   DEV is down … should we fork this? Did you have anyone interested in this plugin
   and your extensive modifications?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[osTicket WP Bridge] Stuck in Offline Mode](https://wordpress.org/support/topic/stuck-in-offline-mode/)
 *  [Emstatay](https://wordpress.org/support/users/emstatay/)
 * (@emstatay)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/stuck-in-offline-mode/#post-4684571)
 * Hello Everyone!
 * I had the same symptoms today. (1st try with the plugin).
    The answer seems simple.
   The plugin has a hard-coded DB prefix of ost_ (assuming the default installation
   of osticket. Most auto installers will create or offer a different prefix for
   the tables.
 * FIX:
    1) look at your installation (either PhpMyAdmin or the config of osTicket)
   and find your table prefix. 2) open /wp-content/plugins/osticket-wp-bridge/admin/
   db-setting-18.php
 * 3) EDIT the following block
 * ~
    $config = get_option(‘os_ticket_config’); extract($config); $ost_wpdb = new
   wpdb($username, $password, $database, $host); global $ost; $config_table= “CHANGE:
   ost_ _config”; $dept_table= “CHANGE: ost_ _department”; $topic_table= “CHANGE:
   ost_ _help_topic”; $email_temp_table= “CHANGE: ost_ _email_template”; $ticket_table
   = “CHANGE: ost_ _ticket”; $ticket_event_table= “CHANGE: ost_ _ticket_event”; 
   $thread_table= “CHANGE: ost_ _ticket_thread”; $priority_table= “CHANGE: ost_ 
   _ticket_priority”; $ticket_cdata= “CHANGE: ost_ _ticket__cdata”; $staff_table
   = “CHANGE: ost_ _staff”; $ost_user= “CHANGE: ost_ _user”; $ost_useremail= “CHANGE:
   ost_ _user_email”; $directory=$config[‘supportpage’]; $dirname = strtolower($
   directory); $version=$config[‘version’]; $category=@$_GET[‘cat’]; $status_opt
   =@$_GET[‘status’]; $ticket=@$_GET[‘ticket’]; ~
 * Off course a permanent fix would be to add a variable for the prefix … 🙂
    I 
   am still looking to solve the “offline” page problem. Seems the developer is “
   off-line” (his Hostgator expired …) Anyone else needs this fixed?
 * Greets!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] obscured the login webpage](https://wordpress.org/support/topic/obscured-the-login-webpage/)
 *  [Emstatay](https://wordpress.org/support/users/emstatay/)
 * (@emstatay)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/obscured-the-login-webpage/#post-3893543)
 * Hello Handoko:
 * why the need to remove and leave other entries in your DB?
    Use the above instructions
   to login to your site – then REMOVE the plugin from within WP if you really do
   not want it. CLEAN REMOVAL!
 * Yes, I admit that I got myself logged out. However looking at the log of my site
   and the high number of:
    a) attempted logins with admin (and other combinations)
   b) attempted page loads of default WP page names with scripts I WILL LEAVE the
   modifications made by this plugin for a while because I think there are ACTUAL
   attempts to get into my site which have been reduced to nothing but a 404 record!
   So the trouble of getting back in – I confider it a MINOR problem compared to
   the number of login attempt.
 * Therefore, please note that my suggestions above simply allow you “back-in” to
   your site and you may decide what to do with the plugin [orderly removal possible!]
 * nothing more … greets … Tatay
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] obscured the login webpage](https://wordpress.org/support/topic/obscured-the-login-webpage/)
 *  [Emstatay](https://wordpress.org/support/users/emstatay/)
 * (@emstatay)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/obscured-the-login-webpage/#post-3893539)
 * Hello (shawn00m & others):
 * I had the same problem. I could have caused it myself (in the MySQL back-end)
   or something else happened. I use KeePass to keep complicated passwords and the
   login URL and I just got 404 – no login page.
 * So I opened the htaccess file in the root directory of my site with a text editor(
   on-line or FTP – makes no difference).
    IF you enabled blacklisting you may have
   many URLs at the top of that file. E.g. # BEGIN Better WP Security # Begin HackRepair.
   com Blacklist RewriteEngine on # Abuse Agent Blocking RewriteCond %{HTTP_USER_AGENT}
   ^BlackWidow [NC,OR]
 * etc. – scroll down to the end.
 * LOOK FOR
    RewriteRule ^open/?$ /wp-login.php?RandomString4urSite [R,L]
 * In your browser PASTE:
    [http://www.yourdomain.tld/wp-login.php?RandomString4urSite](http://www.yourdomain.tld/wp-login.php?RandomString4urSite)
 * You should be at your WP login-screen
 * Hope you had the same problem and this fixed it …
    You just saved $40 in support(
   plus my $40 = nice dinner)
 * wishing you success with your fix …
 * Greets, Emstatay

Viewing 6 replies - 1 through 6 (of 6 total)