Title: emiubaldi's Replies | WordPress.org --- # emiubaldi [ ](https://wordpress.org/support/users/emiubaldi/) * [Profile](https://wordpress.org/support/users/emiubaldi/) * [Topics Started](https://wordpress.org/support/users/emiubaldi/topics/) * [Replies Created](https://wordpress.org/support/users/emiubaldi/replies/) * [Reviews Written](https://wordpress.org/support/users/emiubaldi/reviews/) * [Topics Replied To](https://wordpress.org/support/users/emiubaldi/replied-to/) * [Engagements](https://wordpress.org/support/users/emiubaldi/engagements/) * [Favorites](https://wordpress.org/support/users/emiubaldi/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/emiubaldi/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/emiubaldi/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Bug Report: Double HTML Wrapper When Using Elementor Forms + Email Templates](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [4 months, 3 weeks ago](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/#post-18796173) * Hi [@muddasirhayat](https://wordpress.org/support/users/muddasirhayat/), * Just a quick note to confirm that the new release **v1.5.9** has fully resolved the issue with the **Elementor Email Wrapper** on my side. * Everything is now working as expected. * Thanks to you and the whole team for the support and the quick fix — much appreciated 👍 * Best regards, Emiliano * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Bug Report: Double HTML Wrapper When Using Elementor Forms + Email Templates](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [4 months, 4 weeks ago](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/#post-18792684) * Hello [@muddasirhayat](https://wordpress.org/support/users/muddasirhayat/), I’m very sorry for the confusion. Unfortunately, I haven’t received any email from you at emiuba***@******.com — I’ve checked thoroughly, including my spam/junk folder, and there’s nothing there. * Would you mind sending it instead to **pilot29it [at] gmail [dot] com**? * Thank you very much, and sorry again for the inconvenience. - This reply was modified 4 months, 4 weeks ago by [emiubaldi](https://wordpress.org/support/users/emiubaldi/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Bug Report: Double HTML Wrapper When Using Elementor Forms + Email Templates](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [5 months ago](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/#post-18788467) * Hi [@muddasirhayat](https://wordpress.org/support/users/muddasirhayat/), Thank you for following up on this and for the clarification. Unfortunately, I never received your response — it likely went to my junk folder and was deleted, as I receive a large volume of emails each day and can’t always filter everything manually. * Could you please resend your reply, or provide access to my ticket so I can review it and respond directly through the browser if possible? Otherwise, please send your reply again and let me know once it’s done so I can watch for it and make sure it doesn’t get filtered out. * Thank you, much appreciated. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Bug Report: Double HTML Wrapper When Using Elementor Forms + Email Templates](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [5 months ago](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/#post-18787203) * Hi [@muddasirhayat](https://wordpress.org/support/users/muddasirhayat/), I’d like to follow up on this issue, especially after the release of the latest version, _email-templates 1.5.7_. As you advised three weeks ago, I opened a support ticket using the link you provided, but I never received any response. Even with the new update, the issue persists. * As before, I’ve replaced the public function send_email( $args ) in the _class- mailtpl-mailer.php_ file with the fixed version below. * ```wp-block-code /** * Send Email to All the SMTP Plugins * * @param array $args Expected args. * * @since 1.0.0 */ public function send_email( $args ) { do_action( 'mailtpl_send_email', $args, $this ); /* ============================================================ PATCH — Prevent double HTML wrapper for Elementor emails ============================================================ */ // Detect messages that already contain full HTML structure $has_full_html = ( strpos($args['message'], 'replace_placeholders( $args['message'], $user_email ); return $args; } /* ============================================================ NORMAL BEHAVIOR — Email Templates wraps plain WP emails ============================================================ */ $temp_message = $this->add_template( apply_filters('mailtpl_email_content', $args['message']) ); $user_email = isset($args['to']) ? $args['to'] : get_option('admin_email'); $args['message'] = $this->replace_placeholders( $temp_message, $user_email ); return $args; } ``` * Could you please follow up internally with your team and let me know the status? I’m also wondering why no one has replied to the ticket I submitted. * Thank you in advance, and Happy New Year. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Bug Report: Double HTML Wrapper When Using Elementor Forms + Email Templates](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [6 months ago](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/#post-18762284) * Thanks [@muddasirhayat](https://wordpress.org/support/users/muddasirhayat/), I will do! * Have a great day! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Bug Report: Double HTML Wrapper When Using Elementor Forms + Email Templates](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [6 months, 1 week ago](https://wordpress.org/support/topic/bug-report-double-html-wrapper-when-using-elementor-forms-email-templates/#post-18754115) * Hello [@muddasirhayat](https://wordpress.org/support/users/muddasirhayat/), Thank you for sharing the updated link. * Unfortunately, after testing, the issue is still not resolved on my end. I’ve attached the mailer I received after updating the pluign with the zip file you shared and submitting the contact form. * [Click here to view the screen capture](https://app.screencast.com/Vqr7l2iLeY2b2) * Please let me know if you’d like me to run any additional tests. Thanks,Emiliano - This reply was modified 6 months, 1 week ago by [emiubaldi](https://wordpress.org/support/users/emiubaldi/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elastic Email Sender] Issues with Version 1.2.21 – Duplicate HTML Wrapper and Double Email Sends](https://wordpress.org/support/topic/issues-with-version-1-2-21-duplicate-html-wrapper-and-double-email-sends/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/issues-with-version-1-2-21-duplicate-html-wrapper-and-double-email-sends/#post-18743410) * After running a few additional tests on my side, I was able to pinpoint the exact cause. It turns out the issue wasn’t related to **Elastic Email Sender** at all, but rather to another plugin called **[Email Templates](https://wordpress.org/plugins/email-templates/)**. That plugin was injecting the HTML wrapper incorrectly into emails generated through Elementor forms, which is what caused the duplication. * I’ve already addressed the issue and sent a detailed explanation, along with a patch, directly to the developer of that specific plugin so other users won’t encounter the same problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Elastic Email Sender] Issues with Version 1.2.21 – Duplicate HTML Wrapper and Double Email Sends](https://wordpress.org/support/topic/issues-with-version-1-2-21-duplicate-html-wrapper-and-double-email-sends/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/issues-with-version-1-2-21-duplicate-html-wrapper-and-double-email-sends/#post-18741059) * Hi [@rafkwa](https://wordpress.org/support/users/rafkwa/), * Thank you for your message. I’ve already submitted an email through the online support form on the page you shared. The account may be registered under a different name—I’m not entirely sure—but I can provide any necessary details if needed. * Please let me know what information you require, and I’ll send it right away. * Best regards, Emiliano * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Duplicate Email Template Frame Appearing](https://wordpress.org/support/topic/duplicate-email-template-frame-appearing/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/duplicate-email-template-frame-appearing/#post-18740973) * Hi [@muddasirhayat](https://wordpress.org/support/users/muddasirhayat/), * Thank you for your message and for taking the time to test the issue. * After further testing and troubleshooting on my side, I would like to inform everyone that this problem is **not** related to the _Email Templates_ plugin. The issue is actually caused by another plugin, **Elastic Email Sender**, which we use as our SMTP mailer. * Thank you for your attention. I will now redirect the issue directly to the Elastic Email team so they can investigate and resolve it. * Best regards, Emiliano - This reply was modified 6 months, 2 weeks ago by [emiubaldi](https://wordpress.org/support/users/emiubaldi/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [3 years, 5 months ago](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/page/3/#post-16313152) * Thanks, [@haseeb0001](https://wordpress.org/support/users/haseeb0001/)! It is not a must, but it is a plus! Have a great Holiday season everyone. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [3 years, 6 months ago](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/page/2/#post-16303374) * Sure, [@arieldascalakis](https://wordpress.org/support/users/arieldascalakis/), I agree, and it does make sense! All is well [@haseeb0001](https://wordpress.org/support/users/haseeb0001/) * Many Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [3 years, 6 months ago](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/page/2/#post-16303343) * Hello, [@haseeb0001](https://wordpress.org/support/users/haseeb0001/)! * I confirm that the newly released version 1.4.1 is working well now on multi- site and single-site WP installations. * Thank you and your team for resolving this glitch. * Just a small note if I can: I would have liked to see a link to the Email Editor directly on the WP left column, as I can see it only on the multi-site. * [Click here to see a screen capture](https://ibb.co/grDvr7Q). * If I’m correct, the link to the Email Editor appears only on the plugin list page for a single-side WP installation. Can someone confirm this? * [Click here to see a screen capture](https://ibb.co/zVdfFRW). * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [3 years, 6 months ago](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/page/2/#post-16296933) * Agreed 100% [@patrick_d1985](https://wordpress.org/support/users/patrick_d1985/)! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [3 years, 6 months ago](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/#post-16296691) * Hi [@patrick_d1985](https://wordpress.org/support/users/patrick_d1985/)! * The developer’s approach while updating the plugin could have been better engineered. * We cannot consider the v.1.4 version an update from v.1.3.2.1. It is a completely new dedicated plugin targeting WooCommerce users. * It would have been better to keep v.1.3.2.1 as it was while informing WooCommerce users to download the new version 1.4. * Merging the two engines was probably not the best decision for the developer. * Of course, this is my opinion without knowing the reason behind this release! * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Email Templates Customizer and Designer for WordPress and WooCommerce] Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/) * Thread Starter [emiubaldi](https://wordpress.org/support/users/emiubaldi/) * (@emiubaldi) * [3 years, 6 months ago](https://wordpress.org/support/topic/mailtpl-woocommerce-email-composer-requires-woocommerce-to-be-active-to-work/#post-16296529) * Hello [@haseeb0001](https://wordpress.org/support/users/haseeb0001/)! * As an update on this thread. * The “Email Templates” menu appears while using WordPress Multisite. * Please see the following image: [https://ibb.co/D7wCKfQ ](https://ibb.co/D7wCKfQ) * However, the error notification “Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work” remains visible, which is very annoying. * Instead, the glitch remains as described by me and others users on the standard 1-site WordPress installation. * Thanks to the developer for looking into this glitch! We hope to solve it with a new release of your playing as soon as possible. - This reply was modified 3 years, 6 months ago by [emiubaldi](https://wordpress.org/support/users/emiubaldi/). Viewing 15 replies - 1 through 15 (of 27 total) 1 [2](https://wordpress.org/support/users/emiubaldi/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/emiubaldi/replies/page/2/?output_format=md)