Title: jessreilley's Replies | WordPress.org --- # jessreilley [ ](https://wordpress.org/support/users/ellnut/) * [Profile](https://wordpress.org/support/users/ellnut/) * [Topics Started](https://wordpress.org/support/users/ellnut/topics/) * [Replies Created](https://wordpress.org/support/users/ellnut/replies/) * [Reviews Written](https://wordpress.org/support/users/ellnut/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ellnut/replied-to/) * [Engagements](https://wordpress.org/support/users/ellnut/engagements/) * [Favorites](https://wordpress.org/support/users/ellnut/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/users/ellnut/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/ellnut/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/ellnut/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PixelYourSite - Your smart PIXEL (TAG) & API Manager] The frontend remains blank with the latest version](https://wordpress.org/support/topic/the-frontend-remains-blank-with-the-latest-version/) * [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [1 year, 6 months ago](https://wordpress.org/support/topic/the-frontend-remains-blank-with-the-latest-version/#post-18149350) * Coming here to say I just figured out the same thing. Running Elementor Pro ( 3.25.3) and when I upgraded to the latest version of PixelYourSite, I get a white screen on the front end. The backend is still accessible. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[All in One SEO – Powerful SEO Plugin to Boost SEO Rankings & Increase Traffic] Email spam from AISEO!](https://wordpress.org/support/topic/email-spam-from-aiseo/) * [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [1 year, 7 months ago](https://wordpress.org/support/topic/email-spam-from-aiseo/#post-18113215) * Agreed; another frustrated user here that received multiple email reports without consent. What is even more frustrating is there is no easy way to turn them all off… I need to log into each website where this is installed and turn it off. Very disappointed in this behavior, AISEO. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Meta for WooCommerce] Failed to connect to Facebook. Reason: Pixel ID is missing](https://wordpress.org/support/topic/failed-to-connect-to-facebook-reason-pixel-id-is-missing/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [4 years, 2 months ago](https://wordpress.org/support/topic/failed-to-connect-to-facebook-reason-pixel-id-is-missing/#post-15567525) * Hi B C. a11n, * Thanks for your reply – I checked both of those settings and they are both set to English and USD. Below is a copy of the System Status Report. * Thank you! * ``` ### WordPress Environment ### WordPress address (URL): http://cbdhealthcarecompany.com Site address (URL): http://cbdhealthcarecompany.com WC Version: 6.4.1 REST API Version: ✔ 6.4.1 WC Blocks Version: ✔ 7.2.2 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.3.2 Log Directory Writable: ✔ WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 7.3.33 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1n-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.4.1 WC Database Prefix: wpgg_ Total Database Size: 31.20MB Database Data Size: 22.87MB Database Index Size: 8.33MB wpgg_woocommerce_sessions: Data: 0.34MB + Index: 0.02MB + Engine InnoDB wpgg_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpgg_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpgg_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpgg_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB wpgg_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.38MB + Engine InnoDB wpgg_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpgg_woocommerce_tax_rate_locations: Data: 0.17MB + Index: 0.19MB + Engine InnoDB wpgg_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpgg_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpgg_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpgg_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 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0.03MB + Engine InnoDB wpgg_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpgg_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpgg_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpgg_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpgg_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpgg_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpgg_yoast_indexable: Data: 0.44MB + Index: 0.28MB + Engine InnoDB wpgg_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB wpgg_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpgg_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpgg_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wpgg_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf-field: 2 acf-field-group: 1 attachment: 398 bnfw_notification: 2 customize_changeset: 2 nav_menu_item: 25 oembed_cache: 2 page: 32 portfolio: 21 post: 21 product: 13 product_variation: 14 revision: 385 shop_bogof_rule: 1 shop_coupon: 81 shop_order: 313 shop_order_refund: 2 staff: 57 templatera: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (40) ### ManageWP - Worker: by GoDaddy – 4.9.13 Gravity Forms: by Gravity Forms – 2.6.1 PDF Embedder Premium: by Lever Technology LLC – 4.4.3 Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.0.3 Customized AffiliateWP - Groups by CoderKube (AffiliateWP - Groups): by Click Studio – 10.6.12 AffiliateWP - Lifetime Commissions: by Sandhills Development LLC – 1.4.3 AffiliateWP: by Sandhills Development LLC – 2.7.4 AffiliateWP - Affiliate Area Tabs: by Sandhills Development LLC – 1.4 AffiliateWP - Allow Own Referrals: by Sandhills Development LLC – 1.2 AffiliateWP - Multi Level Affiliates: by Click Studio – 1.9.15 AffiliateWP - Order Details For Affiliates: by Sandhills Development LLC – 1.3 AffiliateWP - Show Affiliate Coupons: by AffiliateWP – 1.0.7 AffiliateWP - Signup Referrals: by Sandhills Development LLC – 1.2 Better Notifications for WP: by Made with Fuel – 1.8.11 Custom Page Templates: by Pavlo Reva – 3.0.50 Custom Post Type Widgets: by thingsym – 1.4.2 Disable Comments: by WPDeveloper – 2.3.4 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4 Envato Market: by Envato – 2.0.7 Facebook for WooCommerce: by Facebook – 2.6.12 Font Awesome: by Font Awesome – 4.1.1 Gravity Forms Constant Contact Add-On: by Gravity Forms – 1.6 Gravity Forms User Registration Add-On: by Gravity Forms – 5.0 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 Post Types Order: by Nsp Code – 1.9.8 Slider Revolution: by ThemePunch – 6.5.14 SiteGround Optimizer: by SiteGround – 7.0.9 Templatera: by WPBakery – 2.0.5 Total Theme Core: by WPExplorer – 1.3.2 User Switching: by John Blackbourn & contributors – 1.5.8 Woo Coupon URL: by PersonalDiscount – 1.0.0 Preview E-mails for WooCommerce: by Digamber Pradhan – 2.0.2 WooCommerce All Products For Subscriptions: by WooCommerce – 3.2.2 WooCommerce Buy One Get One Free: by Oscar Gare – 3.2.0 WooCommerce Cart Based Shipping: by Bolder Elements – 3.3 WooCommerce Authorize.Net Gateway: by SkyVerge – 3.6.3 WooCommerce Subscriptions: by WooCommerce – 4.1.0 WooCommerce Wholesale Prices: by Rymera Web Co – 2.0.2 WooCommerce: by Automattic – 6.4.1 Yoast SEO: by Team Yoast – 18.5.1 ### Inactive Plugins (2) ### Debug Bar: by wordpressdotorg – 1.1.2 Debug Bar Console: by koopersmith – 0.3 ### Dropin Plugins (1) ### object-cache.php: Memcached ### Must Use Plugins (1) ### ManageWP - Worker Loader: by GoDaddy – 1.0.0 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #7 - /shop/ Cart: #8 - /cart/ Checkout: #9 - /checkout/ My account: #10 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: CBD Healthcare Company Version: 1.0.0 Author URL: https://amixofpixels.com/ Child Theme: ✔ Parent Theme Name: Total Parent Theme Version: 5.3.1 Parent Theme Author URL: https://www.wpexplorer.com/ WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: Total/woocommerce/archive-product.php Total/woocommerce/checkout/form-checkout.php cbd/woocommerce/emails/customer-completed-order.php Total/woocommerce/loop/loop-start.php Total/woocommerce/loop/pagination.php Total/woocommerce/single-product/meta.php Total/woocommerce/single-product/rating.php Total/woocommerce/single-product/title.php ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://cbdhealthcarecompany.com Subscription Statuses: – WooCommerce Account Connected: ✔ Yes Active Product Key: ✔ Yes Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United States (US) — Florida ### Payment Gateway Support ### Authorize.Net Credit Card: products card_types payment_form inline lightbox tokenization token_editor charge charge-virtual authorization capture_charge customer_decline_messages refunds voids customer_id add_payment_method apple_pay subscriptions subscription_suspension subscription_cancellation subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change_customer subscription_payment_method_change_admin ### Buy One Get One Free ### Display eligible free gift(s) on: after_cart Disable coupons: yes Custom attributes: no Rule #4545: title: "Herbal CBD Muscle Relief Lotion BOGO"; type: "buy_a_get_a"; applies_to: " Product In list ( Herbal CBD Muscle Relief Lotion (#458) ) "; action: "add_to_cart"; min_quantity: "1"; free_quantity: "1"; discount: "100"; exclude_coupon_validation: "1"; coupon_codes: "bogolotions; bogolotion; shakers1" ### Authorize.Net Credit Card ### Environment: Production Tokenization Enabled: ✔ Debug Mode: Off Webhooks Enabled: ✔ ### All Products for WooCommerce Subscriptions ### Template Overrides: – ### Action Scheduler ### Canceled: 1 Oldest: 2022-04-11 11:03:06 -0400 Newest: 2022-04-11 11:03:06 -0400 Complete: 1,143 Oldest: 2022-03-18 08:29:02 -0400 Newest: 2022-04-18 07:51:54 -0400 Pending: 1 Oldest: 2022-04-18 08:50:09 -0400 Newest: 2022-04-18 08:50:09 -0400 ### Status report information ### Generated at: 2022-04-18 07:54:54 -04:00 ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Wordfence Security - Firewall, Malware Scan, and Login Security] Activating Firewall crashes site on Siteground](https://wordpress.org/support/topic/activating-firewall-crashes-site-on-siteground/) * [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [7 years, 2 months ago](https://wordpress.org/support/topic/activating-firewall-crashes-site-on-siteground/#post-11438772) * Just wanted to pipe in here; I had the same issue with SiteGround and activating the Wordfence firewall while running PHP 7.2. I followed the instructions given by [@wfdave](https://wordpress.org/support/users/wfdave/) and that fixed the issue. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Prevent Direct Access - Protect WordPress Files] Page Not Found Error](https://wordpress.org/support/topic/page-not-found-error-46/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [7 years, 6 months ago](https://wordpress.org/support/topic/page-not-found-error-46/#post-10935534) * Just wanted to note that the BWPS Team was incredibly responsive and went above and beyond in helping me resolve this error – thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Cooked - Recipe Management] Fatal Error on Plugin Activation](https://wordpress.org/support/topic/fatal-error-on-plugin-activation-18/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [8 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-on-plugin-activation-18/#post-9765216) * Excellent. That worked, thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Memphis Documents Library] Memphis Docs jQuery Error on WPEngine](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8953556) * Thanks so much! I cleared the cache and that worked. Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Memphis Documents Library] Memphis Docs jQuery Error on WPEngine](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [9 years, 2 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8948805) * Thanks so much for your quick reply and support. I just updated, but I’m still seeing the same issue: * TypeError: jQuery(…).tooltip is not a function /wp-content/plugins/memphis-documents- library/memphis-documents.min.js?ver=4.7.3: * Anything else I need to do? Let me know if you want a temp login to see the issue. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Memphis Documents Library] Memphis Docs jQuery Error on WPEngine](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [9 years, 3 months ago](https://wordpress.org/support/topic/memphis-docs-jquery-error-on-wpengine/#post-8939699) * Great, thanks so much for your quick response and support! We love the plugin and are looking forward to getting it back up and running 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Memphis Documents Library] “Sorry you can’t see this Memphis Documents…” on Mdoc post](https://wordpress.org/support/topic/sorry-you-cant-see-this-memphis-documents-on-mdoc-post/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [9 years, 4 months ago](https://wordpress.org/support/topic/sorry-you-cant-see-this-memphis-documents-on-mdoc-post/#post-8697878) * Awesome – that worked. Thanks so much! Sorry I missed that setting. I appreciate your help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Edwiser Bridge – WordPress Moodle Integration] Connection Settings Undefined error](https://wordpress.org/support/topic/connection-settings-undefined-error/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [10 years, 1 month ago](https://wordpress.org/support/topic/connection-settings-undefined-error/#post-7239091) * Thanks for your response. I went through the documentation and re-created the token and was able to get it to work. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[jQuery Pin It Button for Images] Description source using Site title instead of Image description](https://wordpress.org/support/topic/description-source-using-site-title-instead-of-image-description/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [12 years, 1 month ago](https://wordpress.org/support/topic/description-source-using-site-title-instead-of-image-description/#post-4852935) * Thanks for your time looking into the issue. It didn’t solve my problem. I’ll keep digging to see if it’s a conflict with another plugin. Thanks again for your help! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[jQuery Pin It Button for Images] Description source using Site title instead of Image description](https://wordpress.org/support/topic/description-source-using-site-title-instead-of-image-description/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [12 years, 1 month ago](https://wordpress.org/support/topic/description-source-using-site-title-instead-of-image-description/#post-4852858) * Sounds good. Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[jQuery Pin It Button for Images] Description source using Site title instead of Image description](https://wordpress.org/support/topic/description-source-using-site-title-instead-of-image-description/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [12 years, 1 month ago](https://wordpress.org/support/topic/description-source-using-site-title-instead-of-image-description/#post-4852838) * Whoops – sorry for not seeing that! * I followed the directions in the _Before reporting a problem_ section. I cleared the cache multiple times and I have the display mode set to Dynamic. That did not solve my problem. * I enabled debug mode. Here’s the website: [http://conversationrevolution.com/](http://conversationrevolution.com/) * Thanks again. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Recent Posts Widget Extended] HTML being stripped from post excerpt](https://wordpress.org/support/topic/html-being-stripped-from-post-excerpt/) * Thread Starter [jessreilley](https://wordpress.org/support/users/ellnut/) * (@ellnut) * [12 years, 3 months ago](https://wordpress.org/support/topic/html-being-stripped-from-post-excerpt/#post-4668032) * Sounds good. We’ll run on 0.8 until you have an update. Thanks! Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/users/ellnut/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/ellnut/replies/page/3/?output_format=md) [→](https://wordpress.org/support/users/ellnut/replies/page/2/?output_format=md)