Title: eliserd's Replies | WordPress.org

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# eliserd

  [  ](https://wordpress.org/support/users/eliserd/)

 *   [Profile](https://wordpress.org/support/users/eliserd/)
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 *   [Replies Created](https://wordpress.org/support/users/eliserd/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/eliserd/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/eliserd/replied-to/)
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 *   [Favorites](https://wordpress.org/support/users/eliserd/favorites/)

 Search replies:

## Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] Issue With Twitter Cards](https://wordpress.org/support/topic/issue-with-twitter-cards/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issue-with-twitter-cards/#post-13503532)
 * Hello,
 * I decided to rollback Yoast to 14.9 after your response and since then, posts
   that have gone live, their image is automatically picked up and the card validator
   is not needed…so it seems there is an issue with the latest update.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] Issue With Twitter Cards](https://wordpress.org/support/topic/issue-with-twitter-cards/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issue-with-twitter-cards/#post-13495977)
 * The issue still ongoing. Yes, some of the recent articles appear to work now 
   as I spent half an hour using the card validator to run each of them through 
   dozens of times in order for the image to update.
 * Articles are still not working as they go live. For example, these two have gone
   up since my last message.
 * [https://www.thenerddaily.com/mara-rutherford-kingdom-of-sea-and-stone-interview/](https://www.thenerddaily.com/mara-rutherford-kingdom-of-sea-and-stone-interview/)
   
   [https://www.thenerddaily.com/review-beyond-the-ruby-veil-by-mara-fitzgerald/](https://www.thenerddaily.com/review-beyond-the-ruby-veil-by-mara-fitzgerald/)
 * I have never had to do this before and the only change that has been made to 
   our WordPress site in the last week is updating Yoast.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] Issue With Twitter Cards](https://wordpress.org/support/topic/issue-with-twitter-cards/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/issue-with-twitter-cards/#post-13493101)
 * Hello,
 * I have followed the Twitter documentation already, thus why I am here.
 * For example, this post: [https://www.thenerddaily.com/cover-reveal-write-christmas-by-thommy-hutson/](https://www.thenerddaily.com/cover-reveal-write-christmas-by-thommy-hutson/)
   just went live and it automatically doesn’t recognise the image, which is unusual
   because I have never experienced this problem until a few days ago, which coincidentally
   was after I updated the Yoast plugin.
 * I had to input this link well over 30 times until the card updated with the image,
   and this is not something I have time to do for every article when it goes live
   so people can share the correct looking article tweet.
 * I am well aware of the Card Validator as I have had to use it previously when
   we’ve changed the image of our articles, so I know it typically works almost 
   straight away.
 * As noted above, there appears to be some kind of issue with the most recent update?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] The Jetpack server encountered the following client error: Verification secrets](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/#post-13325693)
 * Hello,
 * I received an email response on August 26th, but this was a week later from my
   previous reply and I am getting quite concerned.
 * I urgently need to have this resolved as our load time has become significantly
   affected since Jetpack has been done for two weeks now.
 * I’ve said several times here and on the email correspondence that I would like
   to upgrade permanently in order to get the premium support, but I cannot do this
   as the plugin does not work AT ALL!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] The Jetpack server encountered the following client error: Verification secrets](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/#post-13307320)
 * Hello,
 * As I said four days ago, I am happy to upgrade to premium, but I cannot do this
   as every time I try, it just takes me to the install plugin page and since the
   plugin is inaccessible/doesn’t work, I can’t upgrade.
 * Is there an alternative method to upgrading so I can get the support I need? 
   It’s coming up on almost two weeks since the plugin stopped working and I contacted
   Jetpack.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] The Jetpack server encountered the following client error: Verification secrets](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/#post-13301640)
 * Hello,
 * I still haven’t received any email from anyone. It has now been 10 days of Jetpack
   not working and I am finding we are increasingly getting more spam.
 * As I said, I am happy to upgrade our plan in order to get the support that we
   need.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] The Jetpack server encountered the following client error: Verification secrets](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/#post-13290296)
 * Hi James,
 * I had a ticket open from last Friday, but I received a response yesterday and
   they said they were closing it as I am not on premium and to visit the forums.
 * I am happy to upgrade so I can get this fixed, however, I can’t do this as the
   Jetpack plugin won’t work.
 * Our email is
    -  This reply was modified 5 years, 8 months ago by [James Huff](https://wordpress.org/support/users/macmanx/).
      Reason: email address removed from public forum
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] The Jetpack server encountered the following client error: Verification secrets](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/#post-13284504)
 * Hi James,
 * We don’t have any security plugins.
 * We have also previously disabled ALL plugins in to fix the other issues that 
   occurred (posts no longer posting at their scheduled times) and when these were
   disabled, we tried to get Jetpack to work.
 * We spoke with our hosting service three times over the weekend in relation to
   our issues and they cleared everything on their end, which is why we are now 
   contacting Jetpack.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] The Jetpack server encountered the following client error: Verification secrets](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/#post-13284360)
 * Hi James,
 * Unfortunately we have tried deleting Jetpack twice now (as per those instructions
   in the link you sent, as well as clearing our cache etc) and the error still 
   continues to happen.
 * I have just tried a third time and we still encounter the same error.
 * It changes to [https://www.thenerddaily.com/wp-admin/admin.php?page=jetpack#/setup](https://www.thenerddaily.com/wp-admin/admin.php?page=jetpack#/setup)
   when we click set up, we see the text ‘Activate essential WordPress security 
   and performance tools by setting up Jetpack’ with the loading button, and then
   it ensd with the error: ‘The Jetpack server encountered the following client 
   error: Verification secrets not found’
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] The Jetpack server encountered the following client error: Verification secrets](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/)
 *  Thread Starter [eliserd](https://wordpress.org/support/users/eliserd/)
 * (@eliserd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/the-jetpack-server-encountered-the-following-client-error-verification-secrets/#post-13279761)
 * Hello,
 * The issue we are encountering is not a slowdown issue, it is the following error
   that has been occurring since August 14th:
 * **The Jetpack server encountered the following client error: Verification secrets
   not found**
 * All plugins have been disabled.
 * Jetpack has been removed and reinstalled.
 * We have tried a previous version of Jetpack to see if it was a compatibility 
   issue.
 * We have tried the latest version 8.8.2.
 * But we still get the same error over and over when we try to ‘SET UP’ our Jetpack
   again.
 * We have gone to [https://tools.jetpack.com/debug](https://tools.jetpack.com/debug)
   and get the following:
    Could not validate security token. We were unable to 
   validate a security token for Jetpack communication. Please try disconnecting
   Jetpack from your WordPress.com account, and connecting it again.
    -  This reply was modified 5 years, 8 months ago by [eliserd](https://wordpress.org/support/users/eliserd/).

Viewing 10 replies - 1 through 10 (of 10 total)