Title: eitsadmin's Replies | WordPress.org --- # eitsadmin [ ](https://wordpress.org/support/users/eitsadmin/) * [Profile](https://wordpress.org/support/users/eitsadmin/) * [Topics Started](https://wordpress.org/support/users/eitsadmin/topics/) * [Replies Created](https://wordpress.org/support/users/eitsadmin/replies/) * [Reviews Written](https://wordpress.org/support/users/eitsadmin/reviews/) * [Topics Replied To](https://wordpress.org/support/users/eitsadmin/replied-to/) * [Engagements](https://wordpress.org/support/users/eitsadmin/engagements/) * [Favorites](https://wordpress.org/support/users/eitsadmin/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/eitsadmin/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/eitsadmin/replies/page/2/?output_format=md) * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/page/2/#post-2006017) * PHP Version: php5 latest from amzn rpm using yum * I don’t even know what SuPHP or suhosin are * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/page/2/#post-2006008) * I disagree in that we are step 3. I think we are at step 2. The directory structure for the plugin exists in the upgrade folder but there are no files at all in any of the subdirs. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/page/2/#post-2006006) * Side Note: * When i manually add a file or directory under the upgrade folder, using ftp client, it is added with the group write bit set. When i install a plugin, the folder that is created does not have the group write bit set. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/page/2/#post-2006005) * I have done the following: `sudo chown -R apache ./upgrade/` * The ownership is now: * ``` drwxrwsr-x 3 testdomain4.com testdomain4.com.g plugins drwxrwsr-x 3 testdomain4.com testdomain4.com.g themes drwxrwsr-x 3 apache testdomain4.com.g upgrade drwxrwsr-x 3 apache testdomain4.com.g uploads ``` * I cleaned out the upgrade folder and rearn plugin install. I have the same problem still. * I wdid not revert this change as it should be a benign change. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/page/2/#post-2006004) * I have added the upgrade and uploads folder creation to my initialization script. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/page/2/#post-2006002) * at this point we are at testdomain4.com… just fyi. * the uploads directory is not created by default. It is only created after an image upload is completed. I had not done any image uploads yet as we resolved that problem. As such no uploads dir existed. I have uploaded an image to a post and now it exists with the following permissions: * ``` drwxrwsr-x 3 testdomain4.com testdomain4.com.g plugins drwxrwsr-x 3 testdomain4.com testdomain4.com.g themes drwxrwsr-x 3 root testdomain4.com.g upgrade drwxrwsr-x 3 apache testdomain4.com.g uploads ``` * upgrade is owned by root as it was manually created. uploads is owned by apache as it was created via the image upload process. * Having the uploads folder has made no change in the plugin install outcome. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/page/2/#post-2005998) * I did the following: sudo chmod 0777 upgrade/ * This had no effect. I have reverted by doing the following: sudo chmod 0775 upgrade/ * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005996) * Linux Learning Note: g+s causes files and folders created to carry forward the groupw OWNER not permission the permission on creation is affected by the current umask setting. The default is 022 and i have modified this in the /etc/sysconfig/ httpd and /etc/init.d/functions to be 002. * This has made no change in the permissions on directory creation. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005992) * I made the following chages: * ``` //* FTP Settings **/ /** wp-content path */ define('FS_METHOD', 'ftpext'); define('FTP_BASE', '/'); define('FTP_CONTENT_DIR', '/wp-content/'); define('FTP_PLUGIN_DIR', '/wp-content/plugins/'); define('FTP_USER', 'testdomain4.com'); define('FTP_PASS', 'XXXXXXXXXXXX'); define('FTP_HOST', 'ftp.enterpriseit.us'); define('FTP_SSL', false); ``` * I still receive the same error however there is now a directory in the upgrade folder. See permissions below: * ``` /wp-content/plugins/ nothing new /wp-content/upgrade/ drwxrwsr-x 3 root testdomain4.com.g . drwxrwsr-x 5 testdomain4.com testdomain4.com.g .. drwxr-xr-x 3 testdomain4.com testdomain4.com.g the-welcomizer.tmp ``` * Note that the new directory did not carry forward the write bit from the parent directory. I thought that g+s on the parent directory would cause that to carry forward. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005991) * Did some research. At this link [Editing_wp-config.php](http://codex.wordpress.org/Editing_wp-config.php) I found in the “WordPress Upgrade Constants” section the ftp contstants. I added the following to my wp-config.php: * ``` //* FTP Settings **/ /** wp-content path */ define('FS_METHOD', 'ftpext'); define('FTP_BASE', '/ebs01/www/testdomain4.com/'); define('FTP_CONTENT_DIR', '/ebs01/www/testdomain4.com/wp-content/'); define('FTP_PLUGIN_DIR', '/ebs01/www/testdomain4.com/wp-content/plugins/'); define('FTP_USER', 'testdomain4.com'); define('FTP_PASS', 'XXXXXXXXXXXX'); define('FTP_HOST', 'ftp.enterpriseit.us'); define('FTP_SSL', false); ``` * When attempting a plugin install I new receive a new error… hooray… right? * New Error: Downloading install package from [http://downloads.wordpress.org/plugin/the-welcomizer.1.3.4.9.zip…](http://downloads.wordpress.org/plugin/the-welcomizer.1.3.4.9.zip…) * Unpacking the package… * Could not copy file. /ebs01/www/testdomain4.com/wp-content/upgrade/the-welcomizer. tmp/ * I then did the following in /wp-content: * ``` sudo mkdir upgrade sudo chmod -R 775 upgrade sudo chmod g+s upgrade ``` * When I reran the plugin installer I received the same “Could not copy…” error * I have not reverted any changes. There are no additional directories or files in plugins or upgrade. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005990) * I did the following: * sudo mkdir upgrade sudo chmod -R 775 upgrade sudo chmod g+s upgrade * I reran a plugin install and it failed with the same error. I reverted this change by doing the following: * sudo rm -Rf upgrade * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005967) * Oh… and there is no upgrade folder. 🙂 * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005966) * Sorry for the delay. Busy day today… * Note testdomain1.com has become testdomain3.com. this is because i have updated my initiation scripts and rerun them to create a new domain. The current state is post initiation script. * Image upload – SUCCESS Plugin install – FAIL: Unable to locate WordPress Content Dir… Theme install – FAIL: Unable to locate WordPress Content Dir… * Permissions: drwxrwsr-x 4 testdomain3.com testdomain3.com.g /wp-content drwxrwxr- x 3 testdomain3.com testdomain3.com.g /wp-content/plugins drwxrwxr-x 3 testdomain3. com testdomain3.com.g /wp-content/themes drwxrwsr-x 3 apache testdomain3.com. g /wp-content/uploads * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005854) * No I was not able to upload images. * I did the following: * chmod 0775 /wp-content * Now I am able to upload images with no problem. However I still have the same error when trying to install plugins. * I did the following * chmod 0775 /wp-content/plugins chmod 0775 /wp-content/themes * This did not resolve the issue with plugins and themes. I reverted the second set of changes. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Theme & Plugin Install Failure – Unable to locate WordPress Content directory](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/) * Thread Starter [eitsadmin](https://wordpress.org/support/users/eitsadmin/) * (@eitsadmin) * [15 years, 2 months ago](https://wordpress.org/support/topic/theme-plugin-install-failure-unable-to-locate-wordpress-content-directory/#post-2005844) * I have done the following: chmod 0777 /wp-content/plugins/ chmod 0777 /wp-content/ themes/ * No change in behavior. I receive the same error. * I have reverted these changes. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/users/eitsadmin/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/eitsadmin/replies/page/2/?output_format=md)