Title: Alisha Thomas's Replies | WordPress.org

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# Alisha Thomas

  [  ](https://wordpress.org/support/users/eightysevenweb/)

 *   [Profile](https://wordpress.org/support/users/eightysevenweb/)
 *   [Topics Started](https://wordpress.org/support/users/eightysevenweb/topics/)
 *   [Replies Created](https://wordpress.org/support/users/eightysevenweb/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/eightysevenweb/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/eightysevenweb/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/eightysevenweb/engagements/)
 *   [Favorites](https://wordpress.org/support/users/eightysevenweb/favorites/)

 Search replies:

## Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce Stripe Payment Gateway] Conflict Between WooCommerce Subscriptions and Stripe Gateways](https://wordpress.org/support/topic/conflict-between-woocommerce-subscriptions-and-stripe-gateways/)
 *  [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [6 months, 3 weeks ago](https://wordpress.org/support/topic/conflict-between-woocommerce-subscriptions-and-stripe-gateways/#post-18770112)
 * I am having the same issue after updating WooCommerce Stripe Gateway from 10.1.0
   to 10.2.0. I tried to roll it back, but then lost all my Stripe settings, and
   the page to add them back was blank. So we could not set up Stripe again. When
   I updated to 10.2.0 again, we could add Stripe back, but are still having the
   same issue at checkout.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass page giving error](https://wordpress.org/support/topic/resetpass-page-giving-error/)
 *  Thread Starter [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/resetpass-page-giving-error/#post-18412752)
 * Thanks to Jeff for following up with me! Issue seems to have resolved itself,
   so I am closing for now. Thanks!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass page giving error](https://wordpress.org/support/topic/resetpass-page-giving-error/)
 *  Thread Starter [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/resetpass-page-giving-error/#post-18389766)
 * Hey Jeff, I’ve updated the code to exclude wildcards as well. I’ve also excluded
   these pages from Cloudflare cache as well. Can you check again to see if you 
   are still seeing cache?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass page giving error](https://wordpress.org/support/topic/resetpass-page-giving-error/)
 *  Thread Starter [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/resetpass-page-giving-error/#post-18387947)
 * Hey Jeff, thanks for confirming you haven’t received any support requests. I 
   have not received any auto replies. I’ve been filling the form out at [https://thememylogin.com/support/](https://thememylogin.com/support/)(
   same as the first one I sent).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass page giving error](https://wordpress.org/support/topic/resetpass-page-giving-error/)
 *  Thread Starter [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/resetpass-page-giving-error/#post-18386662)
 * This issue is not resolved, so I have opened it back up. I’ve also submitted 
   a 4th official support request (technically 5th, but the first was answered.)
    -  This reply was modified 1 year, 3 months ago by [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/).
    -  This reply was modified 1 year, 3 months ago by [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass page giving error](https://wordpress.org/support/topic/resetpass-page-giving-error/)
 *  Thread Starter [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/resetpass-page-giving-error/#post-18384328)
 * I am seeing that all of these pages show x-grid-srcache-fetch: BYPASS. I can’t
   upload a screenshot or else I would show you. I can’t test [https://cryobankamerica.com/resetpass](https://cryobankamerica.com/resetpass)
   though because redirects to [https://cryobankamerica.com/lostpassword/?error=invalidkey](https://cryobankamerica.com/lostpassword/?error=invalidkey).
   How would caching cause this redirect?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass page giving error](https://wordpress.org/support/topic/resetpass-page-giving-error/)
 *  Thread Starter [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/resetpass-page-giving-error/#post-18381996)
 * The screenshot didn’t attach, so here is the code:
 *     ```wp-block-code
       <?php // Exclude specific pages from cachefunction my_headers() {    if( is_page( array( 'login', 'logout', 'register', 'lostpassword', 'resetpass', 'dashboard' ) ) ) {        header( 'do-not-cache: true' ); // Gridpane's standard header    }}add_action( 'template_redirect', 'my_headers' );
       ```
   
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass page giving error](https://wordpress.org/support/topic/resetpass-page-giving-error/)
 *  Thread Starter [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/resetpass-page-giving-error/#post-18381991)
 * Hey Jeff, since the end of our last conversation, I thought the issue was resolved,
   but it wasn’t. I had already deleted the email and couldn’t find it, so I couldn’t
   respond. Since then, I have submitted at least 3 help requests through your form
   and received no replies. So, no, it is not disingenuous. 
   Based on the docs from
   Gridpane I followed, I’ve added this to my functions.php
 * ![](https://wordpress.org/07a9a11a-c6ef-4966-9d06-f4776d0de4bf)
 * Why is it this was working fine for years with caching on, but suddenly stopped
   a few months ago, same as others reported? Nothing was changed on the website,
   server, or caching,
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] TML Reset Password Link always say invalid key](https://wordpress.org/support/topic/tml-reset-password-link-always-say-invalid-key/)
 *  [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/tml-reset-password-link-always-say-invalid-key/#post-18379503)
 * I am having the same issue as many others. Considering we all started having 
   it around the same time, and caching the TML pages doesn’t fix the issue, it 
   seems like there is an issue with a recent update.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Theme My Login] ResetPass and LostPassword not working](https://wordpress.org/support/topic/resetpass-and-lostpassword-not-working/)
 *  [Alisha Thomas](https://wordpress.org/support/users/eightysevenweb/)
 * (@eightysevenweb)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/resetpass-and-lostpassword-not-working/#post-18379495)
 * I’ve had the same issue. I’ve already cached these pages. This wasn’t an issue
   previously, but suddenly has been for the last couple of months, so it seems 
   related to an update. I’ve also contact support multiple times to let you know
   this recommended solution does not work, but still haven’t heard back.

Viewing 10 replies - 1 through 10 (of 10 total)