Title: Ehsan Riyadh's Replies | WordPress.org

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# Ehsan Riyadh

  [  ](https://wordpress.org/support/users/ehsanriyadh/)

 *   [Profile](https://wordpress.org/support/users/ehsanriyadh/)
 *   [Topics Started](https://wordpress.org/support/users/ehsanriyadh/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ehsanriyadh/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ehsanriyadh/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ehsanriyadh/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ehsanriyadh/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ehsanriyadh/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 23 total)

1 [2](https://wordpress.org/support/users/ehsanriyadh/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Timetics - Appointment Booking Calendar & Scheduling System] I can’t set up WooCommerce payments](https://wordpress.org/support/topic/i-cant-set-up-woocommerce-payments-2/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [4 days, 5 hours ago](https://wordpress.org/support/topic/i-cant-set-up-woocommerce-payments-2/#post-18968625)
 * Hi, Thank you for the details, and we’re sorry for the inconvenience you’ve experienced.
   We tested this on our end but weren’t able to reproduce the issue, so it may 
   be related to a configuration or a conflict within the site. Here are a few things
   you can check:
    - If you’re using a caching plugin, make sure your Cart and Checkout pages are
      excluded from caching, as cached checkout pages can sometimes result in an
      empty cart after a redirect.
    - Try testing in an incognito/private browser window to rule out a session or
      cookie issue.
    - Check whether your theme or another plugin has a setting such as “Redirect
      to cart after add to cart,” as this can sometimes conflict with the checkout
      redirect.
    - If possible, temporarily switch to a default theme (such as Twenty Twenty-
      Four) to rule out a theme conflict.
    - Please also make sure you’re using the latest version of WP Timetics.
 * For further investigation, we recommend reaching us via our landing page so we
   can assist you directly. Thank you for your patience and understanding.
 * Best Regards.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Promising, but not ready for real production usage.](https://wordpress.org/support/topic/great-plugin-even-greater-support-47/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/great-plugin-even-greater-support-47/#post-18921501)
 * Hi [@macmaru](https://wordpress.org/support/users/macmaru/) Thank you for taking
   the time to share such detailed feedback. We truly appreciate real-world insights
   like yours, especially from high-volume usage with 1000+ events.
   Please don’t
   worry, we’re taking every single point you mentioned very seriously. Our team
   will thoroughly review each issue, test them from our side, and work on improvements
   accordingly. Many of the concerns you raised are valid scalability and workflow
   challenges, and feedback like this helps us improve Eventin for larger production
   use cases as well.We’ll investigate everything carefully and get back to you 
   shortly with a proper response and update regarding the points you mentioned.
   Thank you again for your patience and for helping us improve the product.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Buggy mess](https://wordpress.org/support/?post_type=topic&p=18814254)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [4 months, 3 weeks ago](https://wordpress.org/support/?post_type=topic&p=18814254#post-18835076)
 * Hi Steffen (@kapuzestattmuetze), this is Ehsan, Founder of Eventin.
 * I’m really sorry. I’ve read your feedback carefully, and I take full responsibility
   for the experience you’ve had.
 * You’re right – recurring bugs, shortcode inconsistencies, translation gaps, performance
   issues, and Divi compatibility problems shouldn’t have been this painful, especially
   after the time you’ve already invested.
 * Over the last few months,** we made a deliberate decision to rebuild and modernize
   the foundation of Eventin, especially UI/UX and core architecture to make it 
   sustainable for the next few years. **But I’ll be honest: during this transition,
   stability took a hit in some areas, and you’ve experienced that directly.
 * Right now, our focus is very clear:
   • Fix all known issues• Stabilize shortcode
   behavior• Improve translations• Optimize performance (including JS size)• Ensure
   better handling for large event volumes• Properly fix Divi integration
 * We’re already deep into this phase, and things are now much more stable than 
   before but we’re not stopping until it’s fully reliable.
 * I appreciate the effort you put in, even when it was frustrating. Thanks a lot
   not just for the criticism, but for sticking with us this long. It matters more
   than you might think.
 * We will fix this properly and we are actively closing the remaining gaps.
 * — Ehsan
   Founder, Eventin
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Bug- Events showing as “ongoing” even after they have ended](https://wordpress.org/support/topic/bug-events-showing-as-ongoing-even-after-they-have-ended/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [8 months ago](https://wordpress.org/support/topic/bug-events-showing-as-ongoing-even-after-they-have-ended/#post-18724473)
 * Yes, Pinned post from 4 years ago. To follow forum rules, we can’t comment the
   link here. Please, check the pin post and reach us. 
   Regards.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Timetics - Appointment Booking Calendar & Scheduling System] Your Website is Down](https://wordpress.org/support/topic/your-website-is-down-27/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [8 months ago](https://wordpress.org/support/topic/your-website-is-down-27/#post-18723762)
 * Hi [@doodl](https://wordpress.org/support/users/doodl/) 
   Cloudflare is experiencing
   a global outage, and it looks like a large portion of the internet is affected.
   Depending on your location, you may not be able to access our website, community
   portal, or support pages at the moment.
 * We’re monitoring the situation closely, and things should return to normal once
   Cloudflare resolves the issue. Thank you for your patience and understanding.
   
   [https://www.cloudflarestatus.com/](https://www.cloudflarestatus.com/)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Fatal Error after update to 4.0.9](https://wordpress.org/support/topic/fatal-error-after-update-to-4-0-9/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/fatal-error-after-update-to-4-0-9/#post-18038840)
 * Hi [@iwdatanu](https://wordpress.org/support/users/iwdatanu/) Can you please 
   update now Eventin Version 4.0.10. 
   Regards.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Critical Error after Updating to 4.0.7](https://wordpress.org/support/topic/critical-error-after-updating-to-4-0-7/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/critical-error-after-updating-to-4-0-7/#post-17990232)
 * Hi [@hagentertainment](https://wordpress.org/support/users/hagentertainment/)
   Can you please update the latest version Free 4.0.8 and Pro version 4.0.7 . The
   current free version of the plugin is [4.0.8. ](https://wordpress.org/plugins/wp-event-solution/advanced/)
   You need to update both Free and Pro version. 
   **As there is php error now, you
   can rename and upload the eventin plugin from Cpanel also. Please, let us know
   the update. Regards.
    -  This reply was modified 1 year, 10 months ago by [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/).
    -  This reply was modified 1 year, 10 months ago by [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WPCafe - Restaurant Menu, Online Food Ordering & Table Booking System] themewintero payment page for wp cafe pro is blank](https://wordpress.org/support/topic/payment-page-is-blank-2/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/payment-page-is-blank-2/#post-17921122)
 * We are sorry for the inconvenience. It’s because we are using Easy Digital Download
   to sell our products but the latest update of EDD caused the issues. We have 
   already contacted EDD, and are waiting for their response. 
 * [EDD Blank](https://wordpress.org/support/topic/purchase-button-in-buy-now-screen-doesnt-work/).
 * Now can you please help us to provide user name on our ticket, so that I can 
   generate url manually Regards.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[WPCafe - Restaurant Menu, Online Food Ordering & Table Booking System] Not support, many bugs](https://wordpress.org/support/topic/not-support-many-bugs/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/not-support-many-bugs/#post-17916154)
 * can you please update the latest version of WPCafe **2.2.29**. 
   Hope this update
   will solve the issues. Regards.**Note** :
 * Kindly accept our extreme apology for the delay in service. We suddenly lost 
   all [Internet communication](https://www.aljazeera.com/news/2024/7/23/bangladesh-curfews-internet-blackout-batter-economy-amid-quota-protests)
   for over five days across all over the country due to a non-political student
   protest. That’s why we can’t respond to you instantly.
 * We regret and apologise for this unavoidable situation which causes you severe
   loss of business. Please, allow us some time to improve our plugin as early as
   possible.
 *  Regards.
    -  This reply was modified 1 year, 12 months ago by [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/).
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[WPCafe - Restaurant Menu, Online Food Ordering & Table Booking System] Fatal error](https://wordpress.org/support/topic/fatal-error-4716/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/fatal-error-4716/#post-17916153)
 * [@stevethebartender](https://wordpress.org/support/users/stevethebartender/) 
   can you please update the latest version of WPCafe **2.2.29**. 
   Hope this update
   will solve the issues. Regards.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Los eventos se quedan cargando](https://wordpress.org/support/topic/los-eventos-se-quedan-cargando/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/los-eventos-se-quedan-cargando/#post-17913076)
 * We just updated Eventin ( July 25, 2024 ). 
   **Free 4.0.6Fix : Event lists loading
   infinite timesFix : Location show an array valu on event single pageFix : Couldn’t
   filter evet list properlyFix : Couldn’t paginate on event listsFix : Showing 
   wrong currency symbol on ticket variationsFix : Show speaker only a few itemsFix:
   On version-3 migration woocommerce through a fatal errorFix : Recurring child
   event doesn’t set its parent description, categories and tagsFix : Checking user
   access level on file importing
 * **Pro 4.0.5**
 * Fix : A vendor can’t delete their events from dokan dashboard
   Fix : A vendor 
   can’t create event from dokan dashboardFix : Get fatal error if eventin rollbackFix:
   Event banner image couldn’t save from multivendor dashboard**_Please, update 
   the latest version and let us know for further assistance. We are working hard
   to make Eventin Version 4 more better. _**
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Los eventos se quedan cargando](https://wordpress.org/support/topic/los-eventos-se-quedan-cargando/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/los-eventos-se-quedan-cargando/#post-17908970)
 * Kindly accept our extreme apology for the delay in service. We suddenly lost 
   all [Internet communication](https://www.aljazeera.com/news/2024/7/23/bangladesh-curfews-internet-blackout-batter-economy-amid-quota-protests)
   for over five days across all over the country due to a non-political student
   protest. That’s why we can’t respond to you instantly.
 * **_Rest assured, our developer team has already been notified about the error
   you have mentioned and we are trying our best to release a fix in a possible 
   short time._**
 * We regret and apologise for this unavoidable situation which causes you severe
   loss of business. Please, allow us some time to fix all issues 🙏
 *  Regards.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Cannot Edit Events with Eventin Save Changes Button not working](https://wordpress.org/support/topic/cannot-edit-events-save-changes-button-not-working/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/cannot-edit-events-save-changes-button-not-working/#post-17908968)
 * Kindly accept our extreme apology for the delay in service. We suddenly lost 
   all [Internet communication](https://www.aljazeera.com/news/2024/7/23/bangladesh-curfews-internet-blackout-batter-economy-amid-quota-protests)
   for over five days across all over the country due to a non-political student
   protest. That’s why we can’t respond to you instantly.
 * **_Rest assured, our developer team has already been notified about the error
   you have mentioned and we are trying our best to release a fix in a possible 
   short time._**
 * We regret and apologise for this unavoidable situation which causes you severe
   loss of business. Please, allow us some time to fix all issues 🙏
 *  Regards.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] PHP Fatal error: Uncaught Error](https://wordpress.org/support/topic/php-fatal-error-uncaught-error-22/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/php-fatal-error-uncaught-error-22/#post-17908966)
 * Kindly accept our extreme apology for the delay in service. We suddenly lost 
   all [Internet communication](https://www.aljazeera.com/news/2024/7/23/bangladesh-curfews-internet-blackout-batter-economy-amid-quota-protests)
   for over five days across all over the country due to a non-political student
   protest. That’s why we can’t respond to you instantly.
 * **_Rest assured, our developer team has already been notified about the error
   you have mentioned and we are trying our best to release a fix in a possible 
   short time._**
 * We regret and apologise for this unavoidable situation which causes you severe
   loss of business. Please, allow us some time to fix all issues 🙏
 *  Regards.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered)] Version 4 Messed Up My Clients Website](https://wordpress.org/support/topic/version-4-messed-up-my-clients-website/)
 *  Plugin Author [Ehsan Riyadh](https://wordpress.org/support/users/ehsanriyadh/)
 * (@ehsanriyadh)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/version-4-messed-up-my-clients-website/#post-17908880)
 * Kindly accept our extreme apology for the delay in service. We suddenly lost 
   all [Internet communication](https://www.aljazeera.com/news/2024/7/23/bangladesh-curfews-internet-blackout-batter-economy-amid-quota-protests)
   for over five days across all over the country due to a non-political student
   protest. That’s why we can’t respond to you instantly.
 * Rest assured, our developer team has already been notified about the error you
   have mentioned and we are trying our best to release a fix in a possible short
   time.
 * We regret and apologise for this unavoidable situation which causes you severe
   loss of business. Please, allow us some time to fix all issues. Regards.

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