Title: ecarltom77's Replies | WordPress.org

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# ecarltom77

  [  ](https://wordpress.org/support/users/ecarltom77/)

 *   [Profile](https://wordpress.org/support/users/ecarltom77/)
 *   [Topics Started](https://wordpress.org/support/users/ecarltom77/topics/)
 *   [Replies Created](https://wordpress.org/support/users/ecarltom77/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/ecarltom77/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/ecarltom77/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/ecarltom77/engagements/)
 *   [Favorites](https://wordpress.org/support/users/ecarltom77/favorites/)

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## Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Constant need to login again](https://wordpress.org/support/topic/constant-need-to-login-again/)
 *  Thread Starter [ecarltom77](https://wordpress.org/support/users/ecarltom77/)
 * (@ecarltom77)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/constant-need-to-login-again/#post-18746031)
 * I do not have any alternative log in plug ins, about 6 months ago there was a
   problem with a plug in (PayPal payments) which triggered support somewhere (perhaps
   WooCommerce) and they provided a temporary 1 day log in which enabled me to access
   the wordpress dashboard and deactivate/reactivate the affected plug in.
 * The problem has worsened this morning in that I can no longer reach the login
   page for wordpress so I cannot deactivate any plugins, or access the wordpress
   dashboard at all. My network solutions console does provide a function to reinstall
   wordpress, but I have no idea as to what this will do (will it reinstall all 
   plugins I was using?, preserve all customer and order data, etc?
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Constant need to login again](https://wordpress.org/support/topic/constant-need-to-login-again/)
 *  Thread Starter [ecarltom77](https://wordpress.org/support/users/ecarltom77/)
 * (@ecarltom77)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/constant-need-to-login-again/#post-18745747)
 * I cleared my cache using the original browser MS Edge, still had problem. I then
   installed and tried Chrome. It was a bit better but still constantly logging 
   out. I was able to update two plugins which had not auto updated but these did
   not resolve issue. I ran health check with no issues
 * I tried to deactivate PayPal Payments which I suspect may be the problem but 
   it would not take. Each time i clicked on deactivate it took me to the login 
   and did not deactivate. I was able to deactivate Google Analytics. I know in 
   the past I was provided an alternate login mechanism good for 1 day. Is that 
   possible. Also is there a way to deactivate a plug in using FTP

Viewing 2 replies - 1 through 2 (of 2 total)