Title: Ebbets's Replies | WordPress.org --- # Ebbets [ ](https://wordpress.org/support/users/ebbets/) * [Profile](https://wordpress.org/support/users/ebbets/) * [Topics Started](https://wordpress.org/support/users/ebbets/topics/) * [Replies Created](https://wordpress.org/support/users/ebbets/replies/) * [Reviews Written](https://wordpress.org/support/users/ebbets/reviews/) * [Topics Replied To](https://wordpress.org/support/users/ebbets/replied-to/) * [Engagements](https://wordpress.org/support/users/ebbets/engagements/) * [Favorites](https://wordpress.org/support/users/ebbets/favorites/) Search replies: ## Forum Replies Created Viewing 6 replies - 1 through 6 (of 6 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Digital Download Not Working](https://wordpress.org/support/topic/digital-download-not-working/) * Thread Starter [Ebbets](https://wordpress.org/support/users/ebbets/) * (@ebbets) * [4 years, 4 months ago](https://wordpress.org/support/topic/digital-download-not-working/#post-15382444) * This has been solved. The data base was corrupted * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Digital Download Not Working](https://wordpress.org/support/topic/digital-download-not-working/) * Thread Starter [Ebbets](https://wordpress.org/support/users/ebbets/) * (@ebbets) * [4 years, 4 months ago](https://wordpress.org/support/topic/digital-download-not-working/#post-15376273) * Hi [@maykato](https://wordpress.org/support/users/maykato/) here is the information as requested * Here is the screenshot for Downloadable products setup: [https://screencast-o-matic.com/i/c3nbDtVbqT2](https://screencast-o-matic.com/i/c3nbDtVbqT2) * All the products have the downloadable option checked: [https://screencast-o-matic.com/i/c3nbDuVbqTA](https://screencast-o-matic.com/i/c3nbDuVbqTA)` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Digital Download Not Working](https://wordpress.org/support/topic/digital-download-not-working/) * Thread Starter [Ebbets](https://wordpress.org/support/users/ebbets/) * (@ebbets) * [4 years, 4 months ago](https://wordpress.org/support/topic/digital-download-not-working/#post-15375127) * [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/) thank you for your response and performed everything you suggested * However, the downloads are still not showing. The email is showing like this: [https://www.screencast.com/t/RWPcvPQ6](https://www.screencast.com/t/RWPcvPQ6) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Digital Download Not Working](https://wordpress.org/support/topic/digital-download-not-working/) * Thread Starter [Ebbets](https://wordpress.org/support/users/ebbets/) * (@ebbets) * [4 years, 4 months ago](https://wordpress.org/support/topic/digital-download-not-working/#post-15373597) * [@chiape](https://wordpress.org/support/users/chiape/) have you had a chance to review this information? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Digital Download Not Working](https://wordpress.org/support/topic/digital-download-not-working/) * Thread Starter [Ebbets](https://wordpress.org/support/users/ebbets/) * (@ebbets) * [4 years, 4 months ago](https://wordpress.org/support/topic/digital-download-not-working/#post-15367923) * ### WordPress Environment ### * WordPress address (URL): [https://thisdayinbaseball.com](https://thisdayinbaseball.com) Site address (URL): [https://thisdayinbaseball.com](https://thisdayinbaseball.com) WC Version: 6.2.0 REST API Version: ✔ 6.2.0 WC Blocks Version: ✔ 6.7.3 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.1.0 Log Directory Writable: ✔ WP Version: ❌ 5.8.2 – There is a newer version of WordPress available (5.9) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: nginx/1.21.3 PHP Version: 7.4.25 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.68.0 OpenSSL/1.1.1f * SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.12-MariaDB-1:10.5.12+maria~focal Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database 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datafeedr-productset: 14 easy-opt-ins: 4 elementor_library: 1 et_body_layout: 36 et_pb_layout: 193 et_template: 224 et_theme_builder: 1 feedback: 29 feedzy_imports: 1 forum: 5 frm_form_actions: 1 frm_styles: 1 give_forms: 1 jetpack_migration: 2 jp_img_sitemap: 19 jp_img_sitemap_index: 1 jp_sitemap: 26 jp_sitemap_index: 1 jp_sitemap_master: 1 layout: 35 mc4wp-form: 1 nav_menu_item: 30 ngg_gallery: 5 ngg_pictures: 1191 oembed_cache: 61 page: 42 player_biographies: 2 post: 51655 pretty-link: 2 product: 86 product_variation: 251 project: 1 pt_view: 2689 revision: 31450 shop_coupon: 1 shop_order: 30 thrive_image: 3 topic: 19 tqb_optin: 2 tqb_quiz: 3 tqb_results: 3 tqb_splash: 3 tve_form_type: 5 tve_lead_1c_signup: 1 tve_lead_2s_lightbox: 1 tve_lead_group: 2 wpes_setting: 1 wpforms: 16 wpplugin_don_button: 2 wp_block: 1 * ### Security ### * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ * ### Active Plugins (29) ### * ManageWP – Worker: by GoDaddy – 4.9.13 AdRotate Professional: by Arnan de Gans– 5.7.2 Akismet Anti-Spam: by Automattic – 4.2.2 WordPress Backup & Security Plugin– BlogVault: by Backup by BlogVault – 4.73 Classic Editor: by WordPress Contributors– 1.6.2 Classic Widgets: by WordPress Contributors – 0.3 Cloudflare: by Cloudflare Inc. – 4.7.0 * Content Views: by Content Views – 2.4.0.5 Disable Comments: by WPDeveloper – 2.3.3 Dokan: by weDevs – 3.3.7 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4 Ezoic: by Ezoic Inc. – 2.6.13 Heartbeat Control by WP Rocket: by WP Rocket – 2.0 Jetpack: by Automattic – 10.4 Printful Integration for WooCommerce: by Printful – 2.1.30 Content Views Pro: by Content Views – 5.8.7.1 STN Video oEmbed: by STN Video – 1.0.2 SumoMe: by SumoMe – 1.31 WooCommerce Order Test: by WP Fix It – 1.6 WooCommerce Email Test: by RaiserWeb – 1.2.2 WooCommerce: by Automattic – 6.2.0 Yoast SEO: by Team Yoast – 18.1 WP All Import: by Soflyy– 3.6.5 WP Mail Logging: by Wysija – 1.10.4 WP Mail SMTP Pro: by WPForms – 3.2.1 WP Engine Automated Migration: by WPEngine – 4.69 Smush: by WPMU DEV – 3.9.5 WPForms: by WPForms – 1.7.1.2 WP All Import – Yoast WordPress SEO Add-On: by Soflyy – 1.1.8 * ### Inactive Plugins (10) ### * 404 to 301 – Redirect, Log and Notify 404 Errors: by Joel James – 3.1.1 bbPress: by The bbPress Contributors – 2.6.9 BuddyBoss Platform: by BuddyBoss – 1.8.3 BuddyPress: by The BuddyPress Community – 10.0.0 CPT Custom Icon: by Firdaus Zahari – 1.0.1 Divi Builder: by Elegant Themes – 4.14.7 Give – Donation Plugin: by GiveWP – 2.18.0 Import and export users and customers: by codection – 1.19.1.7 Post Type Switcher: by Triple J Software Inc. – 3.2.1 * WP Mail SMTP: by WPForms – 3.2.1 * ### Must Use Plugins (4) ### * Force Strong Passwords – WPE Edition: by Jason Cosper – 1.6.4 Kinsta Must-use Plugins: by Kinsta Team – 2.3.2 ManageWP – Worker Loader: by GoDaddy – 1.0.0 Stop long comments: by WPEngine – 0.0.4 * ### Settings ### * API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * Connected to WooCommerce.com: ✔ * ### WC Pages ### * Shop base: #605 – /shop/ Cart: #606 – /cart/ Checkout: #607 – /checkout/ My account: #608 – /my-account/ Terms and conditions: #59187 – /terms-of-use/ * ### Theme ### * Name: Extra Version: 4.14.5 Author URL: [http://www.elegantthemes.com](http://www.elegantthemes.com) Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ * ### Templates ### * Overrides: – * ### Action Scheduler ### * Complete: 255 Oldest: 2022-01-15 22:24:32 -0500 Newest: 2022-02-14 16:05:04 - 0500 * Failed: 14 Oldest: 2019-02-16 16:07:17 -0500 Newest: 2020-08-23 06:11:03 -0400 * Pending: 7 Oldest: 2022-02-14 19:02:57 -0500 Newest: 2022-02-21 14:01:41 -0500 * ### Status report information ### * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Digital download link doesn’t work](https://wordpress.org/support/topic/digital-download-link-doesnt-work/) * [Ebbets](https://wordpress.org/support/users/ebbets/) * (@ebbets) * [4 years, 4 months ago](https://wordpress.org/support/topic/digital-download-link-doesnt-work/#post-15364820) * I am having the same issue and it has been going on for multiple weeks. Viewing 6 replies - 1 through 6 (of 6 total)