Title: e-regular's Replies | WordPress.org --- # e-regular [ ](https://wordpress.org/support/users/e-regular/) * [Profile](https://wordpress.org/support/users/e-regular/) * [Topics Started](https://wordpress.org/support/users/e-regular/topics/) * [Replies Created](https://wordpress.org/support/users/e-regular/replies/) * [Reviews Written](https://wordpress.org/support/users/e-regular/reviews/) * [Topics Replied To](https://wordpress.org/support/users/e-regular/replied-to/) * [Engagements](https://wordpress.org/support/users/e-regular/engagements/) * [Favorites](https://wordpress.org/support/users/e-regular/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/users/e-regular/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/e-regular/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Paid for lifetime,unlimited websites – No support and no response to emails.](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/#post-18612607) * I’m still waiting for a response. This is appalling. If you are unable to provide timely support then I request a full refund and will take my business elsewhere. I installed the plugin provided and also sent you sign-in credentials to grant you temporary access. The ball is now in your court to resolve this. - This reply was modified 8 months, 3 weeks ago by [e-regular](https://wordpress.org/support/users/e-regular/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[SSL Zen — SSL Certificate Installer & HTTPS Redirects] Paid for lifetime,unlimited websites – No support and no response to emails.](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/paid-for-lifetimeunlimited-websites-no-support-and-no-response-to-emails/#post-18609988) * thank you for your response. * what if they Zen SSL plugin pro support team aren’t responding? * what are my options then? There is a 14 day refund policy, how do I claim this back? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Can’t update UM – website broken](https://wordpress.org/support/topic/cant-update-um-website-broken/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [7 years, 12 months ago](https://wordpress.org/support/topic/cant-update-um-website-broken/#post-10301914) * Hello UM Support, * I really need your help as a matter of urgency. Can you please help me to get my page back up and running again??? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Can’t update UM – website broken](https://wordpress.org/support/topic/cant-update-um-website-broken/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [8 years ago](https://wordpress.org/support/topic/cant-update-um-website-broken/#post-10284430) * Hi UM Support, * I did upload the plugin via FTP but when I attempt to run the upgrde scripts it just hangs. * The instructions are “If the process fails contact your UM Admin for assistance”. * Are you able to help? * Cheers, Henry * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Can’t update UM – website broken](https://wordpress.org/support/topic/cant-update-um-website-broken/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [8 years ago](https://wordpress.org/support/topic/cant-update-um-website-broken/#post-10276347) * Hi UM support, * I am unable to activate it. * It is prompting me to upgrade first and the update fails. It has broken my website in a big way. * Please take a look at [http://plantswap.com.au](http://plantswap.com.au) * I have tried reaching out to you via email, please, can someone look at this urgently? I have provided my username and password and have tried to reach out to you numerous times. * Actually, some pages showed the shortcode, but now pages aren’t even loading. * Take a look, please * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Torro Forms] Textfield 'Not required' – does not work](https://wordpress.org/support/topic/textfield-not-required-does-not-work/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [9 years, 10 months ago](https://wordpress.org/support/topic/textfield-not-required-does-not-work/#post-7496803) * Ok cool – it’s fixed 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Torro Forms] Recaptcha not working](https://wordpress.org/support/topic/recaptcha-not-working-15/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [9 years, 10 months ago](https://wordpress.org/support/topic/recaptcha-not-working-15/#post-7496702) * Hi Sven, * Version number: 1.0.0-beta.5 * I have already obtained a public and secret key from Google. * Initially, I just ticket the box under the “Spam Protection” tab. I selected type image, light theme, compact size. * Nothing happened, or actually, when I try to submit the form I get the error message mentioned earlier. * I then tried to insert a simple text field and typed in a shortcode as per the nomenclature provided in Contact Form 7 recaptcha – [recaptcha] * This doesn’t work either – it just shows the word [recaptcha]. * Cheers, Henry * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Torro Forms] [form_results id= XYZ]](https://wordpress.org/support/topic/form_results-id-xyz/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [9 years, 11 months ago](https://wordpress.org/support/topic/form_results-id-xyz/#post-7404207) * Hi Sven! * I got it. The Data-element-id is located in the “Forms” builder where you edit the form. * Excellent stuff! I am so happy 🙂 * Cheers, HG * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Torro Forms] [form_results id= XYZ]](https://wordpress.org/support/topic/form_results-id-xyz/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [9 years, 11 months ago](https://wordpress.org/support/topic/form_results-id-xyz/#post-7404206) * Hi Sven, * Sorry but I didn’t find “data-elemnt-id”. Here is a snippet of my page source at the survey results page: * ```

The following charts show the results of our Dear Neighbour survey. How does your neighbour compare to the rest of Australia?

2. Which state or territory do you live in?

3. What age range is your problem neighbour in?

4. How long have you lived next door to your problem neighbour?

5. Was your problem neighbour always a problem neighbour?

6. Were they here first or did they move in after you?

7. How many people live in the problem neighbour house?

8. Do you consider yourself a nuisance neighbour?

9. Is your problem neighbour a bogan?

``` * I see data-value-text, data-categories but nothing point to an id. I have tried for example “c35bd0643f1d0c541fa82495b66cb269d8” and this did not work. * Any help greatly appreciated. * Kind regards, Henry * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Torro Forms] [form_results id= XYZ]](https://wordpress.org/support/topic/form_results-id-xyz/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [9 years, 11 months ago](https://wordpress.org/support/topic/form_results-id-xyz/#post-7404204) * Done 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Torro Forms] [form_results id= XYZ]](https://wordpress.org/support/topic/form_results-id-xyz/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [9 years, 11 months ago](https://wordpress.org/support/topic/form_results-id-xyz/#post-7404201) * Fantastic Sven!! Love your work 🙂 * I will check the html and use the secret shortcode. You’re a legend and keep up the great work! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Torro Forms] [form_results id= XYZ]](https://wordpress.org/support/topic/form_results-id-xyz/) * Thread Starter [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [9 years, 11 months ago](https://wordpress.org/support/topic/form_results-id-xyz/#post-7404199) * Hi Sven, * Thank you for your response. Is there a way I can show individual charts from the form? * Also, is there a way I can change the display of charts from a bar graph to a pie graph for example? This would be an awesome addition to the plugin. * Kind regards, Henry * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Add a tab/link in the Profile Menu](https://wordpress.org/support/topic/add-a-tablink-in-the-profile-menu/) * [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [11 years, 1 month ago](https://wordpress.org/support/topic/add-a-tablink-in-the-profile-menu/#post-5865728) * Hello there support, * I posted the error up above: * Fatal error: Call to undefined function add_filter() in /home/XXXX/public_html/ plantswap.com.au/wp-includes/functions.php on line 4815 * I am not sure if it is allowed to post an add_action or add_filter hook call in a functions.php file? * Kind regards, Henry * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Add a tab/link in the Profile Menu](https://wordpress.org/support/topic/add-a-tablink-in-the-profile-menu/) * [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [11 years, 1 month ago](https://wordpress.org/support/topic/add-a-tablink-in-the-profile-menu/#post-5865719) * Hi there, * Unfortunately no. * I placed the part of the code that is labelled:”function” in my functions.php file and it compiles ok without errors. * As soon as I had the “add_filter” and “add_action” hooks in the functions.php file, it fails with the white screen of death. * As a matter of fact, my functions.php file has no other add_action or add_filter hook calls inside it. * Should these hook calls be placed in some other file perhaps? * Cheers, Henry * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Add a tab/link in the Profile Menu](https://wordpress.org/support/topic/add-a-tablink-in-the-profile-menu/) * [e-regular](https://wordpress.org/support/users/e-regular/) * (@e-regular) * [11 years, 1 month ago](https://wordpress.org/support/topic/add-a-tablink-in-the-profile-menu/#post-5865717) * Apologies, * I forgot to add I get the following error message when DEBUG turned on: * Fatal error: Call to undefined function add_filter() in /home/XXXX/public_html/ plantswap.com.au/wp-includes/functions.php on line 4815 Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/users/e-regular/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/e-regular/replies/page/2/?output_format=md)