duongcuong96
Forum Replies Created
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Forum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] Backup not working@jennifermnamara Sorry about the delayed response, please help me EXCLUDE these following folders, as I have marked here then run the job again:
https://prnt.sc/12ivemz@floravgn please try to exclude these folders ^^
https://prnt.sc/12ivjt1
https://prnt.sc/12ivq4vHello @melodymag
The warning [24-Apr-2021 03:35:05] WARNING: Job restarts due to inactivity for more than 5 minutes. mostly caused by server issue, you can try to make some tweak in BackWPUp as a workaround:
– BackWPUp -> Settings -> Job tab -> Reduce server load -> choose medium
– BackWPUp -> Settings -> Maximum script execution time -> maybe 20 or 25
– change backup file to Tar(Tar use fewer server resource, so usually the hoster will not kill the backup process)Or you can simply create an email filter to ignore those warnings 😅😅
Forum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] BackWPup funktioniert nicht mehrsince we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),Btw, If you find BackWPUp is useful for you, we would really appreciate it if you leave a positive review and rating.
This would encourage us to develop new free features and provide free support 😀
https://wordpress.org/support/plugin/backwpup/reviews/#new-postForum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] BackWPup funktioniert nicht mehr@pezi
We currently running BWU with the latest WP 5.7, please no worry ^^
About the long-running issue, I think recently your site might have a lot of traffic or the site currently grow bigger, or sometimes, the issue caused after hosting update, which makes Zip archive have the issue.So please help me try the following:
+ Change the archive backup to Tar instead of Zip
+ Reduce server load to medium: BackWPUp -> Settings -> Job tab -> Reduce server load -> medium
+ if none of them works, I would suggest you split the job into smaller ones, for example, 1 for db backup, another job for plugins and themes, and another one for wp-content backup.I hope my answer could help ^^
Forum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] BackWPup funktioniert nicht mehr@pezi
Could you please try disable, uninstall the plugin then reinstall it again?
Thank you!Hello @melodymag
Backup transferred to FTP server: /XXX/db-users-meta/2021-04-24_03-25-05_XXX.tar.gz
I saw the job has been transferred to your FTP server, could you please check?
Thank you!Forum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] FTP not working anymore@dsl225
That because your server has missing coreftp_nb_fput, you can either install it if you have root access or just contact the hoster and they should resolve it for you ^^
I’m happy to see you already resolved it yourself ^^Forum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] Backup not working@floravgn @jennifermnamara
Please give me full screenshot of your job files tab, for example https://prnt.sc/11x8bzu
Thanks!since we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
This would encourage us to develop new free features and provide free support 😀
https://wordpress.org/support/plugin/backwpup/reviews/#new-postForum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] Backup isn’t working@zad97
since we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
This would encourage us to develop new free features and provide free support 😀
https://wordpress.org/support/plugin/backwpup/reviews/#new-postForum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] Upload to Dropbox not working@sx1001
sorry about the delayded response, this issue really not caused by BackWPUp, but rather by the web server or Dropbox server-side.
We have a few reports here and solution from other users which you can take a look at:https://wordpress.org/support/topic/multiple-backwpup-backups-failing-to-dropbox/
`Agreed. All my backups seemed to have starting working again without failing. No changes were made on my end since the first edits when the thread was started. I did not reach out to my VPS provider.
Like @fakesteve mentioned this was more than likely over utilization on the Dropbox side of things.
Thank you @duongcuong96 for offering help and troubleshooting assistance throughout! Top notch support.`
https://wordpress.org/support/topic/warning-could-not-look-up-the-file-session/
Turns out this was an issue with a Cyrus One network segment going into / thru a data center outside of Houston causing the issue. The equipment was replaced and the problem was resolved.
I hope my answer could help ^^
@mikacns
The new version already updated and fixed the issue ^^
I’m going to close the case here, TY!Forum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] Quota NOT exceeded@lini108
just remove 1MB of your web site isn’t enough, for example, if you want to create a 500MB backup file size and upload it to Dropbox, your webserver need about 1Gb of free disk space ^^Forum: Plugins
In reply to: [BackWPup - WordPress Backup Plugin] Quota NOT exceeded@lini108
That means your website disk space has exceeded, to upload backup files to Dropbox, the backup file must exist on your website first, then after that, it got uploaded to Dropbox ^^
Please remove unused files to free up disk space then run the job again and you should good to go.I hope that help ^^
@polzin
Thank you so much for reporting, I have reported this to our devs and
this issue will be fixed in the future update ^^
Thank you again and have a great weekend ♥♥♥- This reply was modified 3 weeks, 1 day ago by duongcuong96.