Title: dtradd's Replies | WordPress.org

---

# dtradd

  [  ](https://wordpress.org/support/users/dtradd/)

 *   [Profile](https://wordpress.org/support/users/dtradd/)
 *   [Topics Started](https://wordpress.org/support/users/dtradd/topics/)
 *   [Replies Created](https://wordpress.org/support/users/dtradd/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/dtradd/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/dtradd/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/dtradd/engagements/)
 *   [Favorites](https://wordpress.org/support/users/dtradd/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack can't connect to wordpress.com from a site hosted at dreamhost](https://wordpress.org/support/topic/jetpack-cant-connect-to-wordpresscom-from-a-site-hosted-at-dreamhost/)
 *  Thread Starter [dtradd](https://wordpress.org/support/users/dtradd/)
 * (@dtradd)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/jetpack-cant-connect-to-wordpresscom-from-a-site-hosted-at-dreamhost/#post-4697212)
 * Hi,
 * This is the official response from Dreamhost. I hope it’s useful for some other
   people who are stuck with this issue:
 * >  Hello,
   > I sincerely apologize for the delayed response. We have a large amount of
   >  
   > incoming support and it’s taking longer than usual to get through it all. But
   > to connect to Jetpack you just need to raise your execution time. Since your
   > site is running on PHP 5.3, all you need to do is log into your FTP account.
   > Then under your username directory (not the domain directory) create a folder
   > named /.php. In that folder create another named /5.3. In that folder, create
   > a text file called phprc (without an extension). In that file you can add any
   > commands you like such as these:
   > max_execution_time = 500
   >  max_input_time = 500
   > Once setup you’ll be able to connect. Please let us know if you have any
   >  further
   > questions.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack can't connect to wordpress.com from a site hosted at dreamhost](https://wordpress.org/support/topic/jetpack-cant-connect-to-wordpresscom-from-a-site-hosted-at-dreamhost/)
 *  Thread Starter [dtradd](https://wordpress.org/support/users/dtradd/)
 * (@dtradd)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/jetpack-cant-connect-to-wordpresscom-from-a-site-hosted-at-dreamhost/#post-4697203)
 * It’s sorted now. I sent an email to Dreamhost and although they haven’t replied,
   I just activated Jetpack properly. Once they tell me what they’ve done I’ll post
   it here and mark the topic as solved.
 * Thanks, Richard!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Jetpack can't connect to wordpress.com from a site hosted at dreamhost](https://wordpress.org/support/topic/jetpack-cant-connect-to-wordpresscom-from-a-site-hosted-at-dreamhost/)
 *  Thread Starter [dtradd](https://wordpress.org/support/users/dtradd/)
 * (@dtradd)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/jetpack-cant-connect-to-wordpresscom-from-a-site-hosted-at-dreamhost/#post-4697191)
 * Hi Richard,
 * Thank you for your reply and your congrats!
 * When I click in the link for “Jetpack Debuggin Center” I find a page that says
   the following:
 *     ```
       Your site isn’t reaching the Jetpack servers.
   
       HTTP:
       	connect() timed out!
   
       Your site isn’t securely reaching the Jetpack servers.
   
       HTTPS:
       	connect() timed out!
   
       It looks like your site can not communicate properly with Jetpack.
   
       SELF:
       	connect() timed out!
       ```
   
 * but I can’t find a link which says “click here to contact Jetpack
    support”
 * Do you think I should ask the people at Dreamhost about this problem?
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)