Title: Andrew DS a11n's Replies | WordPress.org --- # Andrew DS a11n [ ](https://wordpress.org/support/users/druesome/) * [Profile](https://wordpress.org/support/users/druesome/) * [Topics Started](https://wordpress.org/support/users/druesome/topics/) * [Replies Created](https://wordpress.org/support/users/druesome/replies/) * [Reviews Written](https://wordpress.org/support/users/druesome/reviews/) * [Topics Replied To](https://wordpress.org/support/users/druesome/replied-to/) * [Engagements](https://wordpress.org/support/users/druesome/engagements/) * [Favorites](https://wordpress.org/support/users/druesome/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 80 total) 1 [2](https://wordpress.org/support/users/druesome/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/druesome/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/druesome/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/druesome/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/druesome/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/druesome/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PiWeb Product Enquiry or product catalog for WooCommerce] Improving Bot Protection for Enquiry Forms](https://wordpress.org/support/topic/improving-bot-protection-for-enquiry-forms/) * [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [1 year, 7 months ago](https://wordpress.org/support/topic/improving-bot-protection-for-enquiry-forms/#post-18116709) * [@rajeshsingh520](https://wordpress.org/support/users/rajeshsingh520/) thank you! I can confirm that it now works. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[PiWeb Product Enquiry or product catalog for WooCommerce] Improving Bot Protection for Enquiry Forms](https://wordpress.org/support/topic/improving-bot-protection-for-enquiry-forms/) * [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [1 year, 7 months ago](https://wordpress.org/support/topic/improving-bot-protection-for-enquiry-forms/#post-18115076) * [@rajeshsingh520](https://wordpress.org/support/users/rajeshsingh520/) the captcha has been enabled, however, the captcha image seems to only display a bunch of lines and is missing letters or numbers. * > [View post on imgur.com](https://imgur.com/a/ZbA60Fo) * Can you look into this? Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Issue with default refund process](https://wordpress.org/support/topic/issue-with-default-refund-process/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/issue-with-default-refund-process/#post-16891730) * [@dhathriitsupport](https://wordpress.org/support/users/dhathriitsupport/) This would require a bit of custom programming, which we don’t provide in our free support forums. Please consider hiring a developer to assist you. Cheers 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Prevent page scroll on off-canvas menu](https://wordpress.org/support/topic/prevent-page-scroll-on-off-canvas-menu/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/prevent-page-scroll-on-off-canvas-menu/#post-16886472) * [@jonasojczyk](https://wordpress.org/support/users/jonasojczyk/) This will be quite hard to troubleshoot, given that your site is in Maintenance mode and we don’t have access to it. By default, while the mini cart is visible, it would not be possible to scroll up or down the page. I would recommend disabling all plugins except WooCommerce, activate Storefront and see if that helps. If it doesn’t, please hire a developer who can assist you. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] XML Feed](https://wordpress.org/support/topic/xml-feed-8/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/xml-feed-8/#post-16885677) * [@hampalm1](https://wordpress.org/support/users/hampalm1/) Seems like you require a bespoke solution for this one. I would recommend hiring a developer for this. Good luck! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Prevent page scroll on off-canvas menu](https://wordpress.org/support/topic/prevent-page-scroll-on-off-canvas-menu/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/prevent-page-scroll-on-off-canvas-menu/#post-16885666) * [@jonasojczyk](https://wordpress.org/support/users/jonasojczyk/) could you try switching to the default theme Storefront and see if the issue persists? Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] XML Feed](https://wordpress.org/support/topic/xml-feed-8/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/xml-feed-8/#post-16880102) * [@hampalm1](https://wordpress.org/support/users/hampalm1/) Can you please share more details on what type of feed you are looking for? WooCommerce does not have a “pro” version nor does it generate an XML file by default, although there is an extension called [Google Product Feed](https://woocommerce.com/products/google-product-feed/?aff=10486&cid=1131038f) that can help you generate a feed of your products. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Issue with default refund process](https://wordpress.org/support/topic/issue-with-default-refund-process/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/issue-with-default-refund-process/#post-16879774) * [@dhathriitsupport](https://wordpress.org/support/users/dhathriitsupport/) This looks to be the expected behavior. When you process a refund, the date on which it was processed applies in terms of calculating returns for that month. * There’s no option to change the refund date, and setting that as the default would require some custom programming. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] listing fro cj dropshipping to woocommerce store fails](https://wordpress.org/support/topic/listing-fro-cj-dropshipping-to-woocommerce-store-fails/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/listing-fro-cj-dropshipping-to-woocommerce-store-fails/#post-16879764) * [@muhamadjuwara](https://wordpress.org/support/users/muhamadjuwara/) Unfortunately, I’m having a difficult time understanding the issue from the screencast. Can you please share the exact details? Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Show product attributes with shortcode in product description](https://wordpress.org/support/topic/show-product-attributes-with-shortcode-in-product-description/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/show-product-attributes-with-shortcode-in-product-description/#post-16879760) * [@kootjoo](https://wordpress.org/support/users/kootjoo/) There isn’t, but this post may help to point you in the right direction: * [https://stackoverflow.com/questions/43528392/add-attributes-to-short-description-in-woocommerce-3-0](https://stackoverflow.com/questions/43528392/add-attributes-to-short-description-in-woocommerce-3-0) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Prevent page scroll once WooCommerce cart off-canvas menu is open](https://wordpress.org/support/topic/prevent-page-scroll-once-woocommerce-cart-off-canvas-menu-is-open/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/prevent-page-scroll-once-woocommerce-cart-off-canvas-menu-is-open/#post-16879751) * [@jonasojczyk](https://wordpress.org/support/users/jonasojczyk/) This seems to be a duplicate of your request here: * [https://wordpress.org/support/topic/prevent-page-scroll-on-off-canvas-menu/](https://wordpress.org/support/topic/prevent-page-scroll-on-off-canvas-menu/) * Kindly check my reply on that thread. I’ll go ahead and close this up. 🙂 * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Uncaught Error: Call to undefined function wc_get_default_product_type_options()](https://wordpress.org/support/topic/uncaught-error-call-to-undefined-function-wc_get_default_product_type_options/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/uncaught-error-call-to-undefined-function-wc_get_default_product_type_options/#post-16879746) * [@sacfc](https://wordpress.org/support/users/sacfc/) Can you please update WooCommerce to version 7.8.2? This should contain the fix to your problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Error processing checkout. Please try again.](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-83/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-83/#post-16879741) * [@moenus](https://wordpress.org/support/users/moenus/) I was able to get as far as entering my bank details: * ![](https://d.pr/i/Q39O1D+) * Could you please let us know at which point are you seeing the error message? Is it after entering your details on this page? * Additionally, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it inside a Code block in your next response. * Thanks! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product gallery-trouble](https://wordpress.org/support/topic/product-gallery-trouble/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/product-gallery-trouble/#post-16878407) * [@tonjemarie](https://wordpress.org/support/users/tonjemarie/) This seems to be an issue with your theme not being compatible with the latest version of WooCommerce. You can somewhat fix the issue with this CSS code: * ```wp-block-code .product .qodef-woo-thumbnails-wrapper .woocommerce-product-gallery__image { width: 150px !important; float: left; } ``` * But I would reach out to the theme developers of the Konsept Child for a more permanent fix. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Product Tag url shows all products instead of showing just Tagged products](https://wordpress.org/support/topic/product-tag-url-shows-all-products-instead-of-showing-just-tagged-products/) * Plugin Support [Andrew DS a11n](https://wordpress.org/support/users/druesome/) * (@druesome) * [2 years, 11 months ago](https://wordpress.org/support/topic/product-tag-url-shows-all-products-instead-of-showing-just-tagged-products/#post-16878077) * [@jaspash](https://wordpress.org/support/users/jaspash/) When I checked the tag page, I am no longer seeing the Pulsera Aire 5 product listed. Have you been able to resolve things on your own? * One thing that can help is to re-save your permalinks in Settings > Permalinks. - This reply was modified 2 years, 11 months ago by [Andrew DS a11n](https://wordpress.org/support/users/druesome/). Viewing 15 replies - 1 through 15 (of 80 total) 1 [2](https://wordpress.org/support/users/druesome/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/druesome/replies/page/3/?output_format=md) [4](https://wordpress.org/support/users/druesome/replies/page/4/?output_format=md) [5](https://wordpress.org/support/users/druesome/replies/page/5/?output_format=md) [6](https://wordpress.org/support/users/druesome/replies/page/6/?output_format=md) [→](https://wordpress.org/support/users/druesome/replies/page/2/?output_format=md)