Title: drawbox's Replies | WordPress.org

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# drawbox

  [  ](https://wordpress.org/support/users/drawbox/)

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## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Incorrect mapping of First Name](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/)
 *  Thread Starter [drawbox](https://wordpress.org/support/users/drawbox/)
 * (@drawbox)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/#post-16607900)
 * Would be great to export the list of subscribers with all their status but without
   First/Last Name, reinstall MailPoet, and then re-import all the subscribers so
   that their Name wouldn’t be changed but their Subscribed On date would be updated
   based on the original date. I tried to export all subscribers and import them
   but “Subscribed on” date shows the same today’s time for All.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Incorrect mapping of First Name](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/)
 *  Thread Starter [drawbox](https://wordpress.org/support/users/drawbox/)
 * (@drawbox)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/#post-16607849)
 * Since we have had the MailPoet plugin for many years, probably the issue is somehow
   caused by that. I just tried reinstalling MailPoet on our staging environment
   using the option under “Advanced Settings” and this has resolved the problem.
   All users are now pulled from WP database with the correct first name. However,
   this obviously erases all the Lists and Subscription statuses of our users. Is
   it possible to do a reset like that and then restore the Lists and Subscription
   status, registration date for all users?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Incorrect mapping of First Name](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/)
 *  Thread Starter [drawbox](https://wordpress.org/support/users/drawbox/)
 * (@drawbox)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/#post-16607833)
 * Hi,
 * The issue is intermittent. For some users Mailpoet picks up the first name correctly
   and for others, it picks up the email as the first name. I couldn’t spot any 
   difference between such users. We use ThemeMyLogin for the registration form.
 * Thanks
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MailPoet - Newsletters, Email Marketing, and Automation] Incorrect mapping of First Name](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/)
 *  Thread Starter [drawbox](https://wordpress.org/support/users/drawbox/)
 * (@drawbox)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/incorrect-mapping-of-first-name/#post-16536637)
 * Basically, a user/Subscriber “First Name” in the MailPoet record doesn’t match
   the “First Name” field in the WordPress record. See 2 screenshots below.
   1. Image
   from MailPoet
 * ![](https://i0.wp.com/drawbox.ai/wp-content/uploads/2023/03/FirstNameIssue_MailPoet2.
   jpg?ssl=1)
 * 2. Image of the same user info from WordPress
 * ![](https://i0.wp.com/drawbox.ai/wp-content/uploads/2023/03/FirstNameIssue_Wordpress.
   jpg?ssl=1)

Viewing 4 replies - 1 through 4 (of 4 total)