Title: dragonsflight's Replies | WordPress.org

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# dragonsflight

  [  ](https://wordpress.org/support/users/dragonsflight/)

 *   [Profile](https://wordpress.org/support/users/dragonsflight/)
 *   [Topics Started](https://wordpress.org/support/users/dragonsflight/topics/)
 *   [Replies Created](https://wordpress.org/support/users/dragonsflight/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/dragonsflight/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/dragonsflight/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/dragonsflight/engagements/)
 *   [Favorites](https://wordpress.org/support/users/dragonsflight/favorites/)

 Search replies:

## Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Advanced Ticket System, Elite Support Helpdesk] Adding an upload field in the form of WATS](https://wordpress.org/support/topic/adding-an-upload-field-in-the-form-of-wats/)
 *  [dragonsflight](https://wordpress.org/support/users/dragonsflight/)
 * (@dragonsflight)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-an-upload-field-in-the-form-of-wats/#post-5070481)
 * I need the same thing. Can someone let me know how this is accomplished please?
 * Thank you
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[JS Help Desk – AI-Powered Support & Ticketing System] Departments not selectable](https://wordpress.org/support/topic/departments-not-selectable/)
 *  Thread Starter [dragonsflight](https://wordpress.org/support/users/dragonsflight/)
 * (@dragonsflight)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/departments-not-selectable/#post-6142136)
 * Where do i set department type as public?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[JS Help Desk – AI-Powered Support & Ticketing System] Access is gone after upgrading!](https://wordpress.org/support/topic/access-is-gone-after-upgrading/)
 *  Thread Starter [dragonsflight](https://wordpress.org/support/users/dragonsflight/)
 * (@dragonsflight)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/access-is-gone-after-upgrading/#post-6089839)
 * So the menu is back. Thanks
 * But the ticket system does not show on the main site any longer. Did you change
   the short code too?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[JS Help Desk – AI-Powered Support & Ticketing System] How to add my message BEFORE 'open ticket' code on page](https://wordpress.org/support/topic/how-to-add-my-message-before-open-ticket-code-on-page/)
 *  Thread Starter [dragonsflight](https://wordpress.org/support/users/dragonsflight/)
 * (@dragonsflight)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/how-to-add-my-message-before-open-ticket-code-on-page/#post-5558127)
 * Thank you.
 * Do you have any idea when the pro version will be available?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[IDB Support Tickets] Unable to Authenticate](https://wordpress.org/support/topic/unable-to-authenticate-6/)
 *  [dragonsflight](https://wordpress.org/support/users/dragonsflight/)
 * (@dragonsflight)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/unable-to-authenticate-6/#post-5363805)
 * Hi Jeff,
 * Thank you for your reply. We have been chasing this since late last week. My 
   team decided to move to JS Support Tickets since it has more flexibility and 
   no role issues. Please refund our premium purchase when you have a moment.
 * Email me privately for further details. dragonsflightstudio at g mail dot com
 * Thank you
 * MJ
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[IDB Support Tickets] Unable to Authenticate](https://wordpress.org/support/topic/unable-to-authenticate-6/)
 *  [dragonsflight](https://wordpress.org/support/users/dragonsflight/)
 * (@dragonsflight)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/unable-to-authenticate-6/#post-5363803)
 * I just bought the pro version. It worked for about 2 days before my Woocommerce
   shop manager is now getting “Unable to Authenticate”
 * The only way I can get my shop working right is to deactivate this plugin.
 * Any fix for this?
 * If not, please refund my money. I am posting here as I am not getting any response
   from the dev’s support system.
 * Thanks,
 * MJ

Viewing 6 replies - 1 through 6 (of 6 total)