Title: doublehelix21's Replies | WordPress.org --- # doublehelix21 [ ](https://wordpress.org/support/users/doublehelix21/) * [Profile](https://wordpress.org/support/users/doublehelix21/) * [Topics Started](https://wordpress.org/support/users/doublehelix21/topics/) * [Replies Created](https://wordpress.org/support/users/doublehelix21/replies/) * [Reviews Written](https://wordpress.org/support/users/doublehelix21/reviews/) * [Topics Replied To](https://wordpress.org/support/users/doublehelix21/replied-to/) * [Engagements](https://wordpress.org/support/users/doublehelix21/engagements/) * [Favorites](https://wordpress.org/support/users/doublehelix21/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Connect Matomo - Analytics Dashboard for WordPress] Upgraded and new installation of 0.10.0.6 – Unable to save settings](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/) * Thread Starter [doublehelix21](https://wordpress.org/support/users/doublehelix21/) * (@doublehelix21) * [11 years ago](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/#post-6132679) * ok… after disabling op-code cache (file-cache is still turned on) it is now saving and retrieving data from the settings database. I have no idea why the cache only affected this one plugin but it is definitely worth investigating more from this end. * We have seen a problem with op-code cache once before (with Piwik itself funnily enough) when dynamically generating arrays of settings from the piwik global. ini.php files. THe array_merging of this data was being destroyed by the op-code cache thinking these files were PHP that needed to be compiled rather than the text-files they actually were with a php header to stop linking directly to the files… * Given that this [wp-piwik] plugin talks to the database, I have no idea what the cause is here. As soon as I have more information I will let you know. * In the mean time, we updated the **php.ini** file specifically for the wordpress path of our sites to disable op-code caching. * The following lines were added to the end of the php.ini file: * ``` [PATH=C:\Hosting\Domains\mydomain.com\wordpress\wp-admin] wincache.ocenabled = 0 ``` * The “path” specified disables the cache for the admin site only and not the front- end… still solved the problem. * Thanks again for all your attention on this. * Regards, James. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Connect Matomo - Analytics Dashboard for WordPress] Upgraded and new installation of 0.10.0.6 – Unable to save settings](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/) * Thread Starter [doublehelix21](https://wordpress.org/support/users/doublehelix21/) * (@doublehelix21) * [11 years ago](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/#post-6132678) * Hi, you were correct about the 32-bit integers… We’re on a 64-bit OS, but running 32-bit PHP (specifically, it only supports 32-bit integers). However, the output was: 2015051501 * Just as a test, the output of PHP_MAX_INT was: 2147483647 * I’ve just remembered from your comments on caching that we’re also running an op-code cache. I’m going to disable this and try again to see if that affects anything. * Thanks again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Connect Matomo - Analytics Dashboard for WordPress] Upgraded and new installation of 0.10.0.6 – Unable to save settings](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/) * Thread Starter [doublehelix21](https://wordpress.org/support/users/doublehelix21/) * (@doublehelix21) * [11 years ago](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/#post-6132652) * Sure can… [some time passes]… ok, so I tested saving again. in v0.10.7 the wp- piwik_global-revision value is no longer being set to 0. It’s retaining the value 2015051501. However, no other details are being updated. * On a side note, if I manually update the database values for ‘_wp-piwik\_global- piwik\_url_‘ and ‘_wp-piwik\_global-piwik\_token_‘ with my piwik url and api key, these values _are not_ loaded when I navigate to the settings page for wp- piwik. * Stranger and stranger… Perhaps this is a WP4.2.2 issue? Also, I have no other customisations on either database… When I remove and re-install the wp-piwik plugin, the database is cleared of all settings, and they re-appear ok on re- install, so DB communication seems ok in general. * Thanks again for your help on this!! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Connect Matomo - Analytics Dashboard for WordPress] Upgraded and new installation of 0.10.0.6 – Unable to save settings](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/) * Thread Starter [doublehelix21](https://wordpress.org/support/users/doublehelix21/) * (@doublehelix21) * [11 years ago](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/#post-6132612) * Hi, thanks for the quick update. One of the sites was upgraded from 0.9.18 to 0.10.3 (then 0.10.6) The other site had no previous installation, and went to a new 0.10.6. * I’ve updated both to 0.10.7… still no luck saving any settings in either site. Log files reveal the same as before… all other plugins are still working ok. * Not sure what could be going wrong. It appears as though nothing is actually being posted when I click save, but as all other plugins are working and saving settings ok, it’s a little baffling. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Connect Matomo - Analytics Dashboard for WordPress] Upgraded and new installation of 0.10.0.6 – Unable to save settings](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/) * Thread Starter [doublehelix21](https://wordpress.org/support/users/doublehelix21/) * (@doublehelix21) * [11 years ago](https://wordpress.org/support/topic/upgraded-and-new-installation-of-01006-unable-to-save-settings/#post-6132469) * As some addition information, I completed the “Url” and “Api-key” values in the“ connection” tab and hit save with logging turned on. The following is the output from that file: * ``` [ 0.000 sec] Logging started ------------------------------- [ 0.004 sec] Store default settings [ 0.007 sec] Load settings [ 0.016 sec] Running WP-Piwik installation [ 0.019 sec] Changed global option revision: 2015051101 [ 0.023 sec] Changed global option last_settings_update: 1431652558 [ 0.028 sec] Save settings [ 0.132 sec] Logging finished ------------------------------ [ 0.000 sec] Logging started ------------------------------- [ 0.004 sec] Store default settings [ 0.007 sec] Load settings [ 0.020 sec] Apply changed settings: [ 0.023 sec] Changed global option revision: 0 [ 0.026 sec] Changed global option last_settings_update: 0 [ 0.029 sec] Changed global option piwik_mode: http [ 0.033 sec] Changed global option piwik_url: [ 0.036 sec] Changed global option piwik_path: [ 0.039 sec] Changed global option piwik_user: [ 0.041 sec] Changed global option piwik_token: [ 0.045 sec] Changed global option auto_site_config: 1 [ 0.048 sec] Changed global option default_date: yesterday [ 0.051 sec] Changed global option stats_seo: [ 0.078 sec] Changed global option dashboard_widget: [ 0.082 sec] Changed global option dashboard_chart: [ 0.084 sec] Changed global option dashboard_seo: [ 0.087 sec] Changed global option toolbar: [ 0.090 sec] Changed global option capability_read_stats: a:1:{s:13:"administrator";b:1;} [ 0.093 sec] Changed global option perpost_stats: [ 0.096 sec] Changed global option plugin_display_name: WP-Piwik [ 0.098 sec] Changed global option piwik_shortcut: [ 0.102 sec] Changed global option shortcodes: [ 0.107 sec] Changed global option track_mode: disabled [ 0.111 sec] Changed global option track_codeposition: footer [ 0.115 sec] Changed global option track_noscript: [ 0.120 sec] Changed global option track_nojavascript: [ 0.124 sec] Changed global option proxy_url: [ 0.129 sec] Changed global option track_content: disabled [ 0.133 sec] Changed global option track_search: [ 0.138 sec] Changed global option track_404: [ 0.142 sec] Changed global option add_post_annotations: [ 0.146 sec] Changed global option add_customvars_box: [ 0.151 sec] Changed global option add_download_extensions: [ 0.155 sec] Changed global option disable_cookies: [ 0.159 sec] Changed global option limit_cookies: [ 0.164 sec] Changed global option limit_cookies_visitor: 34186669 [ 0.168 sec] Changed global option limit_cookies_session: 1800 [ 0.171 sec] Changed global option limit_cookies_referral: 15778463 [ 0.173 sec] Changed global option track_admin: [ 0.177 sec] Changed global option capability_stealth: a:0:{} [ 0.181 sec] Changed global option track_across: [ 0.184 sec] Changed global option track_across_alias: [ 0.188 sec] Changed global option track_feed: [ 0.192 sec] Changed global option track_feed_addcampaign: [ 0.196 sec] Changed global option track_feed_campaign: feed [ 0.200 sec] Changed global option cache: 1 [ 0.204 sec] Changed global option disable_timelimit: [ 0.207 sec] Changed global option connection_timeout: 5 [ 0.211 sec] Changed global option disable_ssl_verify: [ 0.215 sec] Changed global option piwik_useragent: php [ 0.219 sec] Changed global option piwik_useragent_string: WP-Piwik [ 0.224 sec] Changed global option track_datacfasync: [ 0.228 sec] Changed global option track_cdnurl: [ 0.231 sec] Changed global option track_cdnurlssl: [ 0.236 sec] Changed global option force_protocol: disabled [ 0.239 sec] Changed option name: [ 0.242 sec] Changed option site_id: [ 0.246 sec] Changed option noscript_code: [ 0.250 sec] Changed option tracking_code: [ 0.253 sec] Changed option last_tracking_code_update: 0 [ 0.256 sec] Changed option dashboard_revision: 0 [ 0.259 sec] Changed global option last_settings_update: 1431652581 [ 0.261 sec] Save settings [ 0.286 sec] Running WP-Piwik installation [ 0.289 sec] Changed global option revision: 2015051101 [ 0.292 sec] Changed global option last_settings_update: 1431652581 [ 0.295 sec] Save settings [ 2.204 sec] Logging finished ------------------------------ ``` Viewing 5 replies - 1 through 5 (of 5 total)