Title: Dorgman's Replies | WordPress.org --- # Dorgman [ ](https://wordpress.org/support/users/dorgman/) * [Profile](https://wordpress.org/support/users/dorgman/) * [Topics Started](https://wordpress.org/support/users/dorgman/topics/) * [Replies Created](https://wordpress.org/support/users/dorgman/replies/) * [Reviews Written](https://wordpress.org/support/users/dorgman/reviews/) * [Topics Replied To](https://wordpress.org/support/users/dorgman/replied-to/) * [Engagements](https://wordpress.org/support/users/dorgman/engagements/) * [Favorites](https://wordpress.org/support/users/dorgman/favorites/) Search replies: ## Forum Replies Created Viewing 8 replies - 1 through 8 (of 8 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GiveWP - Donation Plugin and Fundraising Platform] There has been a critical error on this website](https://wordpress.org/support/topic/there-has-been-a-critical-error-on-this-website-218/) * Thread Starter [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [3 years, 1 month ago](https://wordpress.org/support/topic/there-has-been-a-critical-error-on-this-website-218/#post-16511525) * Hi Stephanieliy – I just followed the other steps you suggested for Advanced Database Updates. I then cleared cache and ran another test donation and this time it worked! * There were quite a number of errors in the log from all the previous test donations and other people trying to donate. The errors were all similar: * ``` { "Query": "\n\t\t\tSELECT DISTINCT r.form_id\n\t\t\tFROM wp_give_revenue as r\n\t\t\t\tINNER JOIN wp_give_donationmeta as dm ON r.donation_id = dm.donation_id\n\t\t\tWHERE dm.meta_key='_give_payment_mode'\n\t\t\t\tAND dm.meta_value='live'\n\t\t\t", "Query Errors": { "db_delta_error": [ "Table 'u539594664_migration1.wp_give_revenue' doesn't exist" ] } } ``` * I will try out a few more tests, but it looks like your database updates did the trick. Thank you! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[GiveWP - Donation Plugin and Fundraising Platform] There has been a critical error on this website](https://wordpress.org/support/topic/there-has-been-a-critical-error-on-this-website-218/) * Thread Starter [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [3 years, 1 month ago](https://wordpress.org/support/topic/there-has-been-a-critical-error-on-this-website-218/#post-16511353) * Greetings Stephanieliy – thank you for your assistance. Last night I tried doing a fresh install of the plugin using Filezilla (renaming the old version, just in case anything went wrong) Nothing changed, so I deleted the old version and kept the new install. * To begin with here is the system report: * ```wp-block-code WordPress Environment Home URL: http://llamasanctuary.comSite URL: http://llamasanctuary.comWP Version: 6.1.1WP Multisite: –WP Memory Limit: 512 MBWP Debug Mode: –WP Cron: ✔Language: en_USPermalink Structure: /%postname%/Show on Front: pagePage on Front: Home (#2614)Page for Posts: Llama Sanctuary Magazine (#2643)Table Prefix Length: wp_Table Prefix Length: 3Table Prefix Status: AcceptableAdmin AJAX: AccessibleRegistered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval Server Environment Hosting Provider: DBH: localhost, SRV: llamasanctuary.comTLS Connection: Connection uses TLS 1.3TLS Connection: Probably OkayServer Info: LiteSpeedPHP Version: 7.4.32PHP Post Max Size: 512 MBPHP Time Limit: 240PHP Max Input Vars: 5000PHP Max Upload Size: 512 MBcURL Version: 7.71.0, OpenSSL/1.1.1dSUHOSIN Installed: –Default Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔gzip: ✔GD Graphics Library: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔ GiveWP Configuration GiveWP Version: 2.25.0GiveWP Cache: EnabledDatabase Updates: All DB Updates Completed.Database Updates: All Database Migrations Completed.Database Tables: ✔ wp_give_donors✔ wp_give_donormeta✔ wp_give_comments✔ wp_give_commentmeta✔ wp_give_sessions✔ wp_give_formmeta✔ wp_give_sequential_ordering✔ wp_give_donationmeta❌ wp_give_revenue✔ wp_give_migrations✔ wp_give_logGiveWP Cache: EnabledGiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note❌Email accessUpgraded From: 2.25.0Test Mode: DisabledCurrency Code: CADCurrency Position: BeforeDecimal Separator: .Thousands Separator: ,Success Page: https://llamasanctuary.com/donation-confirmation/Failure Page: https://llamasanctuary.com/transaction-failed/Donation History Page: https://llamasanctuary.com/donor-dashboard/GiveWP Forms Slug: /donations/Enabled Payment Gateways: Test Donation, Offline Donation, Stripe - Credit Card, Stripe - Checkout, PayPal StandardDefault Payment Gateway: Stripe - Credit CardPayPal IPN Notifications: IPN received for #5675 ( 2EU44209FK2072607 ) on 12/25/2019 at 07:34. Status VERIFIEDDonor Email Access: DisabledStripe Webhook Notifications: N/A Active GiveWP Add-ons Other Active Plugins Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.13Canada Post Shipping For WooCommerce: by Small Fish Analytics Inc. – 2.9.11Classic Editor: by WordPress Contributors – 1.6.2Complete Central Backup: by Dash10 Digital – 2.1.3Contact Form 7: by Takayuki Miyoshi – 5.7.4Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.64Divi Shortcode Enabler: by Divi Booster – 1.3.7eCards: by Ciprian Popescu – 4.0.5Elegant Themes Updater: by Elegant Themes – 1.2Facebook Likes You!: by Piotr Sochalewski – 1.5.4Heartbeat Control by WP Rocket: by WP Rocket – 2.0PeachPay Checkout and Payments for WooCommerce: Stripe, PayPal, Square: by PeachPay, Inc. – 1.87.2Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: by Supreme Modules – 2.4.2WooCommerce: by Automattic – 7.4.0Wordfence Security: by Wordfence – 7.9.0 Inactive Plugins Better Find and Replace: by CodeSolz – 1.4.6Broken Link Checker: by WPMU DEV – 1.11.21Event Booking Pro: by Moe Haydar – 3.99EventON: by AshanJay – 3.0.2Google Listings and Ads: by WooCommerce – 2.0.1Jetpack: by Automattic – 11.8.4LiteSpeed Cache: by LiteSpeed Technologies – 5.3.3MailPoet: by MailPoet – 4.7.0Newsletter: by Stefano Lissa & The Newsletter Team – 7.5.9WP Simple Shopping cart: by Tips and Tricks HQ, Ruhul Amin, mra13 – 4.6.3 Theme Name: DiviVersion: 4.5.6Author URL: http://www.elegantthemes.comChild Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme ``` * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Online Store] require(qtpro_functions.php) [function.require](https://wordpress.org/support/topic/requireqtpro_functionsphp-functionrequire/) * [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [12 years, 8 months ago](https://wordpress.org/support/topic/requireqtpro_functionsphp-functionrequire/#post-4023300) * Thank you baldguy – I’ll go back in and make the necessary changes. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Online Store] require(qtpro_functions.php) [function.require](https://wordpress.org/support/topic/requireqtpro_functionsphp-functionrequire/) * [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [12 years, 8 months ago](https://wordpress.org/support/topic/requireqtpro_functionsphp-functionrequire/#post-4023296) * Well I fixed my problems by changing the relevant files listed in the error messages with ones that I had backed up some time ago (probably the originals). They were not configured files in any case. * Wherever I saw an error message, I replaced the file in error with the original. There is still a problem with the update somewhere, but for now at least, the store is functioning once more. * Files replaced: general.php header.php product_info.php * Hope that helps someone else. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Online Store] require(qtpro_functions.php) [function.require](https://wordpress.org/support/topic/requireqtpro_functionsphp-functionrequire/) * [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [12 years, 8 months ago](https://wordpress.org/support/topic/requireqtpro_functionsphp-functionrequire/#post-4023268) * I have the same problem – the store is currently out of action [http://www.fabinbc.com](http://fabinbc.com) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Online Store] Unable to Access Admin Section](https://wordpress.org/support/topic/unable-to-access-admin-section/) * Thread Starter [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [13 years, 3 months ago](https://wordpress.org/support/topic/unable-to-access-admin-section/#post-3318704) * OK – I’m finally back in the admin area. * I cannot even properly identify the problem. I had to delete and reinstall the store plugin and then restore from the back up. * After reinstalling, the admin area was still not accessible, so there was a mismatch between the plugin and the setup of the new server, since it was fine on the old server. I am going to assume that there was an errant space or spook in the root path, since I cannot see any difference between the configuration files before and after. I simply typed the absolute url into a text file and pasted it into each line in configuration. * Unfortunately, some of the demo products were showing, so I had to remove those individually. Also, some of the images were missing or confused, so I have had to go through the entire store and check each page. Thankfully, there are only about thirty products! * Thank you for your help baldguy. Hopefully, this might give a clue to someone else in the future who experiences a similar problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Online Store] Unable to Access Admin Section](https://wordpress.org/support/topic/unable-to-access-admin-section/) * Thread Starter [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [13 years, 3 months ago](https://wordpress.org/support/topic/unable-to-access-admin-section/#post-3318700) * I did look at the article and install the phpinfo file * [http://fabinbc.com/phpinfo.php](http://fabinbc.com/phpinfo.php) * The doc_root entry says ‘no value’ – I don’t know what that means, but I know the document root in cPanel is home/fabinb5/public_html * I also followed the instructions for file permissions and checked with my host if they had any suggestions. Since they are promoted as being wordpress hosting specialists, my guess is that logger should work. * I tried deleting line 91 from the application_top file, but it it just changed the error to line 94. * I thought of reinstalling the wp-online-store plugin, but that would remove all of the stock entries. Not sure I want to go down that root. I suppose I do have the database back-up of products. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Online Store] Unable to Access Admin Section](https://wordpress.org/support/topic/unable-to-access-admin-section/) * Thread Starter [Dorgman](https://wordpress.org/support/users/dorgman/) * (@dorgman) * [13 years, 3 months ago](https://wordpress.org/support/topic/unable-to-access-admin-section/#post-3318690) * Thank you for the reply baldguy * I have checked and triple-checked the paths and they are correct and the files: logger.php and application_top.php are both in place. * I tried wrapping line 91 which calls logger in application_top as suggested: * ``` // initialize the logger class // require(DIR_WS_CLASSES . 'logger.php'); ``` * Doing this simply changed the error to line 94 * I copy here the admin configure file, in case you or anyone else can see a problem with it: * ``` ``` * I tried placing / in front of /home where the absolute path is given, since it was not there in my old site, but it made no difference. * I have not changed the domain name, only the server. * I have updated file permissions to 777 for the relevant files that I found in the wp-online-store help documentation. * It’s going to be something silly, but I’m going code-crazy looking for it. * Kindly Viewing 8 replies - 1 through 8 (of 8 total)