Title: Dons Digital's Replies | WordPress.org --- # Dons Digital [ ](https://wordpress.org/support/users/donsdigital/) * [Profile](https://wordpress.org/support/users/donsdigital/) * [Topics Started](https://wordpress.org/support/users/donsdigital/topics/) * [Replies Created](https://wordpress.org/support/users/donsdigital/replies/) * [Reviews Written](https://wordpress.org/support/users/donsdigital/reviews/) * [Topics Replied To](https://wordpress.org/support/users/donsdigital/replied-to/) * [Engagements](https://wordpress.org/support/users/donsdigital/engagements/) * [Favorites](https://wordpress.org/support/users/donsdigital/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/users/donsdigital/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/donsdigital/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Loading issue](https://wordpress.org/support/topic/loading-issue-31/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [1 month, 1 week ago](https://wordpress.org/support/topic/loading-issue-31/#post-18957423) * Closed due to inactivity. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Visuals not showing](https://wordpress.org/support/topic/visuals-not-showing/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [1 month, 1 week ago](https://wordpress.org/support/topic/visuals-not-showing/#post-18957422) * Hello, * Thank you for sharing the details with us. You need to also set a base gallery image in WCB > Configurators > Configurator data > Visuals tab. These images define the base layers for the gallery images. * Also see: [https://wpconfiguratorbuilder.com/docs/visuals/image-updates/](https://wpconfiguratorbuilder.com/docs/visuals/image-updates/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Visuals not showing](https://wordpress.org/support/topic/visuals-not-showing/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [1 month, 2 weeks ago](https://wordpress.org/support/topic/visuals-not-showing/#post-18951354) * Sorry to hear that. Would you mind sharing temporary login with us? * You may use the [support form](https://wpconfiguratorbuilder.com/support/) on our website to securely share website info with us. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Visuals not showing](https://wordpress.org/support/topic/visuals-not-showing/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/visuals-not-showing/#post-18946327) * Hello there, * Sorry to hear your visuals are not showing up. * Can you make sure “Visual dimensions” are set to “no”? And if that is the case, can you temporarily remove the configuration selection as well? And save the visual group. * Let me know how it goes * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Loading issue](https://wordpress.org/support/topic/loading-issue-31/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/loading-issue-31/#post-18943842) * Hello, * Thank you for your question. Can you update to the latest version (1.6) and check again? * Let me know if this fixes the loading issue for you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] WooCommerce Variation Images not switching & Double Selectors in WCB Popup](https://wordpress.org/support/topic/woocommerce-variation-images-not-switching-double-selectors-in-wcb-popup/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [4 months, 2 weeks ago](https://wordpress.org/support/topic/woocommerce-variation-images-not-switching-double-selectors-in-wcb-popup/#post-18865512) * Thanks Tanja! We will resume the conversation via the support ticket and close this thread now * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] WooCommerce Variation Images not switching & Double Selectors in WCB Popup](https://wordpress.org/support/topic/woocommerce-variation-images-not-switching-double-selectors-in-wcb-popup/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [4 months, 4 weeks ago](https://wordpress.org/support/topic/woocommerce-variation-images-not-switching-double-selectors-in-wcb-popup/#post-18854588) * Hello Tanja, * I assume you have “Include WooCommerce product gallery images” option enabled as well in “Configurator data” > “Visuals” tab? * Feel free to share login with us via the support page on our website so we can better help you resolve these issues. * [https://wpconfiguratorbuilder.com/support/](https://wpconfiguratorbuilder.com/support/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] WooCommerce Variation Images not switching & Double Selectors in WCB Popup](https://wordpress.org/support/topic/woocommerce-variation-images-not-switching-double-selectors-in-wcb-popup/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [4 months, 4 weeks ago](https://wordpress.org/support/topic/woocommerce-variation-images-not-switching-double-selectors-in-wcb-popup/#post-18854523) * Hello Tanja, * Thank you for reaching out. We have confirmed the issue with popup display on product variation pages and will provide a fix in next update. When displayed inline in the page it should work fine. * If I understand you correctly, you don’t want the default WooCommerce variation selections displayed in the popup. The variation should be selected on the product page itself? * Regarding point 4 popup window size, can you make sure “Template width” is set to “in container” in WCB > Configuration > Configurator data > Template tab? * Looking forward to your reply! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Price deletion problem](https://wordpress.org/support/topic/price-deletion-problem/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/price-deletion-problem/#post-18838536) * Ah okay, so you have a different issue now. * Can you clear the “configuration” and “product” selections on your visuals, if you have any? * If that does not work either, feel free to share login credentials via our support form: * [https://wpconfiguratorbuilder.com/support/](https://wpconfiguratorbuilder.com/support/) * Then we will investigate the issue for you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Price deletion problem](https://wordpress.org/support/topic/price-deletion-problem/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/price-deletion-problem/#post-18837920) * Hello Ferit, * Thank you for the update and sorry to hear the options are not being added to the cart * At this point I think you can best reach out to us via the support form on our website and provide login credentials so we can further investigate the issue for you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Price deletion problem](https://wordpress.org/support/topic/price-deletion-problem/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/price-deletion-problem/#post-18836608) * Hello Ferit, * Can you try the new version 1.4.1? * Let me know if this solves your issue * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Price deletion problem](https://wordpress.org/support/topic/price-deletion-problem/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/price-deletion-problem/#post-18834600) * Hello, there seems to be an issue with shortcode and the WooCommerce add to cart function. We are investigating this right now and update you as soon as this is fixed! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Price deletion problem](https://wordpress.org/support/topic/price-deletion-problem/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/price-deletion-problem/#post-18833610) * Hello Ferit, * Can you download the latest plugin files from the WordPress plugin page and replace your current plugin files? Just after releasing 1.4.0 there was an issue with price updates. Some installations were affected. But this has been resolved in the meantime. Downloading the latest plugin files again has resolved this problem for other users. * Hope this helps * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Conditional system](https://wordpress.org/support/topic/conditional-system/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [6 months, 1 week ago](https://wordpress.org/support/topic/conditional-system/#post-18808727) * Closed due to inactivity * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WCB | WP Configurator Builder - Product Configurators Made Simple] Conditional system](https://wordpress.org/support/topic/conditional-system/) * Plugin Author [Dons Digital](https://wordpress.org/support/users/donsdigital/) * (@donsdigital) * [6 months, 3 weeks ago](https://wordpress.org/support/topic/conditional-system/#post-18791267) * Hello Bodus, * The price import won’t affect the conditional logic. So you can set up conditional logic and your options first, and import the prices afterwards. * Make sure to run export first, then update prices in the exported file. And finally import the updated file again. * We are working on single field updates still (only update the option price fields for example) Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/users/donsdigital/replies/page/2/?output_format=md) [→](https://wordpress.org/support/users/donsdigital/replies/page/2/?output_format=md)