Title: donray3's Replies | WordPress.org

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# donray3

  [  ](https://wordpress.org/support/users/donray3/)

 *   [Profile](https://wordpress.org/support/users/donray3/)
 *   [Topics Started](https://wordpress.org/support/users/donray3/topics/)
 *   [Replies Created](https://wordpress.org/support/users/donray3/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/donray3/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/donray3/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/donray3/engagements/)
 *   [Favorites](https://wordpress.org/support/users/donray3/favorites/)

 Search replies:

## Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)

 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Can’t Customize. “Critical Error on your Website”](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/)
 *  Thread Starter [donray3](https://wordpress.org/support/users/donray3/)
 * (@donray3)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/#post-18768763)
 * The Hostinger support walked me through fixing up file permissions and the debugging.
   I can customize again!
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Can’t Customize. “Critical Error on your Website”](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/)
 *  Thread Starter [donray3](https://wordpress.org/support/users/donray3/)
 * (@donray3)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/#post-18768632)
 * Thank you. I will try those things (new territory for me, but interesting)..
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Can’t Customize. “Critical Error on your Website”](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/)
 *  Thread Starter [donray3](https://wordpress.org/support/users/donray3/)
 * (@donray3)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/#post-18768561)
 * Unfortunately, the same thing happens with other themes if I try to customize.
   I can change themes, and the blog works fine, but I get the error message when
   I try to go to “Customize.”
 * Site Health recommended deleting inactive themes and plugins, so I’ve done that.
   I currently have the site on Twenty Sixteen theme. I get the same error message
   when I hit “Customize.”
 * I’m wondering about the Hostinger Staging Area. I set it up, but I don’t really
   know how it works. But now I’m wondering if it’s causing some interference.
 *   Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
   
   In reply to: [Can’t Customize. “Critical Error on your Website”](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/)
 *  Thread Starter [donray3](https://wordpress.org/support/users/donray3/)
 * (@donray3)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/cant-customize-critical-error-on-your-website/#post-18768541)
 * Thanks. These are the error messages on the error log. I don’t know what they
   mean exactly…
 * 
   Error 409 GET /wp-admin/setup-config.php HTTP/2
 * Error 404 
   GET /wp-admin/setup-config.php HTTP/2
 * Error 500 
   GET /wp-admin/customize.php?theme=astra.hold&return=https%3A%2F%2Fdonraysworld.
   org%2Fwp-admin%2Fthemes.php HTTP/2

Viewing 4 replies - 1 through 4 (of 4 total)