Title: directdesignstudio's Replies | WordPress.org

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# directdesignstudio

  [  ](https://wordpress.org/support/users/directdesignstudio/)

 *   [Profile](https://wordpress.org/support/users/directdesignstudio/)
 *   [Topics Started](https://wordpress.org/support/users/directdesignstudio/topics/)
 *   [Replies Created](https://wordpress.org/support/users/directdesignstudio/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/directdesignstudio/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/directdesignstudio/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/directdesignstudio/engagements/)
 *   [Favorites](https://wordpress.org/support/users/directdesignstudio/favorites/)

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## Forum Replies Created

Viewing 1 replies (of 1 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awesome Support - WordPress HelpDesk & Support Plugin] PHP Error when submitting tickets!](https://wordpress.org/support/topic/php-error-when-submitting-tickets/)
 *  Thread Starter [directdesignstudio](https://wordpress.org/support/users/directdesignstudio/)
 * (@directdesignstudio)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/php-error-when-submitting-tickets/#post-16292088)
 * Hi Jawad,
 * Thank you for getting back to me.
 * I figured PHP 7.4 is the only thing I can do to fix the problem but I’m stuck
   with PHP 8 because my hosting company removed PHP 7.4 from their servers as it
   is no longer supported having reached its end of life last month!
 * What is the ETA on the transition and is there a way to track it on Github or
   similar? I have concerns about the progress/speed of updates happening… if this
   is not happening for months then my choices are to find another hosting supplier
   or another ticket support system!
 * Interestingly downgrading to awesome-support-productivity-V4-6 resolves the issue
   and the ticket system works again. However, I don’t know what other knock-on 
   effects this has. None for me so far.

Viewing 1 replies (of 1 total)