Title: dimplemodi's Replies | WordPress.org --- # dimplemodi [ ](https://wordpress.org/support/users/dimplemodi/) * [Profile](https://wordpress.org/support/users/dimplemodi/) * [Topics Started](https://wordpress.org/support/users/dimplemodi/topics/) * [Replies Created](https://wordpress.org/support/users/dimplemodi/replies/) * [Reviews Written](https://wordpress.org/support/users/dimplemodi/reviews/) * [Topics Replied To](https://wordpress.org/support/users/dimplemodi/replied-to/) * [Engagements](https://wordpress.org/support/users/dimplemodi/engagements/) * [Favorites](https://wordpress.org/support/users/dimplemodi/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 505 total) 1 [2](https://wordpress.org/support/users/dimplemodi/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/dimplemodi/replies/page/3/?output_format=md)… [32](https://wordpress.org/support/users/dimplemodi/replies/page/32/?output_format=md) [33](https://wordpress.org/support/users/dimplemodi/replies/page/33/?output_format=md) [34](https://wordpress.org/support/users/dimplemodi/replies/page/34/?output_format=md) [→](https://wordpress.org/support/users/dimplemodi/replies/page/2/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Password reset via ARMember reset link fails with generic error](https://wordpress.org/support/topic/password-reset-via-armember-reset-link-fails-with-generic-error/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [3 weeks, 4 days ago](https://wordpress.org/support/topic/password-reset-via-armember-reset-link-fails-with-generic-error/#post-18883126) * Hello, Thank you for reaching out to us!I have checked accordingly and this issue is already fixed in the ARMember Lite (5.4) So, if you are using an older version of ARMember Lite then kindly update to latest version(v5.4) then check again and it should work fine.Thanks, * Dimple * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] How to sort Members directory by las name instead of username ?](https://wordpress.org/support/topic/how-to-sort-members-directory-by-las-name-instead-of-username/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [3 weeks, 6 days ago](https://wordpress.org/support/topic/how-to-sort-members-directory-by-las-name-instead-of-username/#post-18880575) * Hello, * Thank you for reaching out to us! * It seems that you are referring to the directory sorting, which is the premium version feature so please contact us via support ticket and our team will help you with this. Due to the forum limitations, we will not be able to assist you here. * Thanks, * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Bug in advanced automated E-Mail notifcations](https://wordpress.org/support/topic/bug-in-advanced-automated-e-mail-notifcations/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [2 months, 3 weeks ago](https://wordpress.org/support/topic/bug-in-advanced-automated-e-mail-notifcations/#post-18823101) * Hello, * The automated email notifications are supported at the ARMember Premium version so it seems that you using the ARMember Pro. However, due to forum limitations we cannot assist you here for the ARMember Pro, so kindly open a support ticket with the team and they will assist you further. * Thanks, Dimple * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Bug with update: Unwanted extra code added to emails](https://wordpress.org/support/topic/bug-with-update-unwanted-extra-code-added-to-emails/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [4 months, 1 week ago](https://wordpress.org/support/topic/bug-with-update-unwanted-extra-code-added-to-emails/#post-18770316) * Hello, * Thank you for reaching out to us! * We’ve reviewed your concern, however due to forum limitations we cannot help you here for the ARMember Pro related concerns. * However you can renew your support and can reach out to the technical team and they will assist you further. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] ARMember Lite no updates + Migrate memberships](https://wordpress.org/support/topic/armember-lite-no-updates-migrate-memberships/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [6 months, 4 weeks ago](https://wordpress.org/support/topic/armember-lite-no-updates-migrate-memberships/#post-18681677) * Hello, * 1. Regarding the ARMember Lite not available at wordpress.org, please do not worry about the plugin as there is nothing wrong with the plugin. There is some issue with the profile. As soon it get resolved, it will be up again. * 2. Regarding the transfer, as you are using the ARMember Pro. This forum is only for ARMember Lite users and due to forum limitation we cannot assist you for the ARMember Pro therefore kindly open a support ticket and our technical staff will assist you further. * Thanks, * Team ARMember * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Cannot upload JPG 500px](https://wordpress.org/support/topic/cannot-upload-jpg-500px/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-upload-jpg-500px/#post-18654109) * Hello, When any file or image is being uploaded, ARMember checks the file source many times. The file or image source contains some PHP Script that allows the malware to enter and change things on the customer’s website. Therefore, to prevent this and to ensure ARMember that the customer site remains secure.Kindly check the image source once and check whether any PHP, Script, or iframe is added to it, if yes, then that file contains malicious code. * Also, try to upload a different image, which will upload properly if there is no malicious source found. Please check accordingly and let me know if there is anything else.Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Cannot upload JPG 500px](https://wordpress.org/support/topic/cannot-upload-jpg-500px/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-upload-jpg-500px/#post-18650884) * Hello, * I understand your concern and please note that, ARMember Lite version check the file content for the security reason. ARMember checks the php, script and iframe are not added in the file content so kindly search those text in the file source and after that, you come to know that why that particular file is not being uploaded. * Please check accordingly and let me know if there is anything else. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] ARMember Lite – Signup and Forgot Password Emails Not Sending](https://wordpress.org/support/topic/armember-lite-signup-and-forgot-password-emails-not-sending/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 3 weeks ago](https://wordpress.org/support/topic/armember-lite-signup-and-forgot-password-emails-not-sending/#post-18648093) * Hello, * Thanks for the update! * As you are using an external SMTP plugin in order to send the emails therefore at the ARMember Lite -> General Settings -> Email Settings, here select the ‘ WordPress Server’ and then the mail will be carried through the SMTP plugin. * Also I suggest you to check out the logs from that plugin as sometimes the mail is triggered from the ARMember successfully but is not carried through the plugin so kindly check the logs there as well. * Please check accordingly and let me know how it goes. * Thanks, Dimple * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Space in Username / URL Link / Confirmation EMail](https://wordpress.org/support/topic/space-in-username-url-link-confirmation-email/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 3 weeks ago](https://wordpress.org/support/topic/space-in-username-url-link-confirmation-email/#post-18647806) * Hello, Thank you for pointing it out!I am passing this to the team and if there is any issue found then it will be resolved in the future version of ARMember Lite.Thanks,Dimple * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Error messages](https://wordpress.org/support/topic/error-messages-140/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 4 weeks ago](https://wordpress.org/support/topic/error-messages-140/#post-18644522) * Hello, * I’ve checked the screenshot, and noticed that when the form is submitted without filling the data at that time all the fields are validated properly, however when you click outside the field at that time the first field gets focused and therefore the validation is removed. * Still, thank you for your suggestion I’m passing this further to our team and they will have a look to it. * Thanks, Dimple * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Search query empty in Members Directory (private page)](https://wordpress.org/support/topic/search-query-empty-in-members-directory/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 4 weeks ago](https://wordpress.org/support/topic/search-query-empty-in-members-directory/#post-18643051) * Hello, * If your support is expired then you can extend your support period and then open a support ticket we will assist you further. * Thanks, Team ARMember * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Search query empty in Members Directory (private page)](https://wordpress.org/support/topic/search-query-empty-in-members-directory/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 4 weeks ago](https://wordpress.org/support/topic/search-query-empty-in-members-directory/#post-18641258) * Hello, * There is no such bug found or reported and therefore to further, we suggest you to open a support ticket so our team can help you further into this. * We hope for your co-operation and understanding. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Error messages](https://wordpress.org/support/topic/error-messages-140/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 4 weeks ago](https://wordpress.org/support/topic/error-messages-140/#post-18641256) * Hello, * Thank you for reaching out to us! * Could you please let us know to which field exactly are you referring to along with the screenshot so I can assist you further accordingly. * Thanks * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] ARMember Lite – Signup and Forgot Password Emails Not Sending](https://wordpress.org/support/topic/armember-lite-signup-and-forgot-password-emails-not-sending/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [7 months, 4 weeks ago](https://wordpress.org/support/topic/armember-lite-signup-and-forgot-password-emails-not-sending/#post-18641254) * Hello, * Thank you for reaching out to us! * We’ve thoroughly gone through your query and our team has checked at our local environment, and there is no such issue found. However there are few steps I would like to suggest you in order to make sure that your connection is properly setup. * 1. Firstly, in ARMember Lite we do offer debug logs for the email through which you can check whether the emails are being sent out or not. In order to enable this navigate to the ARMember Lite -> General Settings -> Debug Log Settings page and here ‘Enable Email Debug Logs’ and save the changes. * Now, register through a test user and then at the forget password form request for a reset password link and check whether the mail comes up or not at the debug logs. * 2. Secondly, kindly confirm that are you using the latest version of the ARMember Lite, if not then we suggest you to update to the ARMember Lite’s latest version( v4.0.67) from your outdated version and then check. * 3. If the above steps are followed and still the email does not show up then there are chances that your email is in queue so its better to check once with the hosting provider and ask them to check the email queue. * Please give these a try and let us know how it goes. * Thanks, Team ARMember * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup] Search query empty in Members Directory (private page)](https://wordpress.org/support/topic/search-query-empty-in-members-directory/) * Plugin Support [dimplemodi](https://wordpress.org/support/users/dimplemodi/) * (@dimplemodi) * [8 months, 1 week ago](https://wordpress.org/support/topic/search-query-empty-in-members-directory/#post-18621871) * Hello, As mentioned you are using the ARMember pro plugin, so please note that this forum is for the ARMember lite plugin only due to forum limitations I am unable to assist you with the ARMember pro plugin. So, kindly open a support ticket for the ARMember pro plugin and after that, you will be assisted from there.Thanks Viewing 15 replies - 1 through 15 (of 505 total) 1 [2](https://wordpress.org/support/users/dimplemodi/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/dimplemodi/replies/page/3/?output_format=md)… [32](https://wordpress.org/support/users/dimplemodi/replies/page/32/?output_format=md) [33](https://wordpress.org/support/users/dimplemodi/replies/page/33/?output_format=md) [34](https://wordpress.org/support/users/dimplemodi/replies/page/34/?output_format=md) [→](https://wordpress.org/support/users/dimplemodi/replies/page/2/?output_format=md)