Title: digitalwindow's Replies | WordPress.org

---

# digitalwindow

  [  ](https://wordpress.org/support/users/digitalwindow/)

 *   [Profile](https://wordpress.org/support/users/digitalwindow/)
 *   [Topics Started](https://wordpress.org/support/users/digitalwindow/topics/)
 *   [Replies Created](https://wordpress.org/support/users/digitalwindow/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/digitalwindow/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/digitalwindow/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/digitalwindow/engagements/)
 *   [Favorites](https://wordpress.org/support/users/digitalwindow/favorites/)

 Search replies:

## Forum Replies Created

Viewing 14 replies - 1 through 14 (of 14 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] Change layout of products](https://wordpress.org/support/topic/change-layout-of-products/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/change-layout-of-products/#post-8715948)
 * Hi Nick,
 * Thanks for a very good suggestion. We will put it in our backlog for next major
   release. But for now we are only supporting one column/row.
 * Regards,
    Digitalwindow
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] invalid csv file](https://wordpress.org/support/topic/invalid-csv-file-2/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/invalid-csv-file-2/#post-8715940)
 * Hi Lucy/Kerry,
 * Just wanted chase with the ticket. Do you still have the problem?
 * Regards,
    Digitalwindow
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] Unable to display products](https://wordpress.org/support/topic/unable-to-display-products/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/unable-to-display-products/#post-8529749)
 * We also tested it on the page as you had issue with using the shortcode. But 
   that works fine too.
 * ![on shortcode](https://i0.wp.com/i.imgsafe.org/9747d895c6.png?ssl=1)
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] Unable to display products](https://wordpress.org/support/topic/unable-to-display-products/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/unable-to-display-products/#post-8529719)
 * Hi, we have been trying to replicate your issue, but got no luck.
 * I have attached the screen shots after uploading and using the widget.
 * ![after upload](https://i0.wp.com/i.imgsafe.org/972cde18a0.png?ssl=1)
 * ![on widget](https://i0.wp.com/i.imgsafe.org/972ccb7252.png?ssl=1)
 * Is there any other details you can provide so we can help you further?
 * Regards,
    Digitialwindow
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] Unable to display products](https://wordpress.org/support/topic/unable-to-display-products/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/unable-to-display-products/#post-8481449)
 * Right,
 * What it means is the product feed you have, they don’t have any image and description.
 * Can you send us the csv you are trying to upload so we can verify the error.
 * Always happy to help.
 * Thanks.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] invalid csv file](https://wordpress.org/support/topic/invalid-csv-file-2/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/invalid-csv-file-2/#post-8481442)
 * Hi Kerry,
 * I believe you are one of your publisher. Therefore may I ask you to call the 
   client services and open a support ticket please.
 * Also, send us the csv you are using to upload, so we can track down the error.
 * Cheers.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] invalid csv file](https://wordpress.org/support/topic/invalid-csv-file-2/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/invalid-csv-file-2/#post-8322432)
 * Hi, can you send the csv file you are trying so we can test in our end.
 * Thanks.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Daily Prayer Time] why don't you include a prayer time calculator](https://wordpress.org/support/topic/why-dont-you-include-a-prayer-time-calculator/)
 *  [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/why-dont-you-include-a-prayer-time-calculator/#post-7606421)
 * If you like the plugin, may I humbly request you to write a review for it.
 * I hope it will not take too long of your valuable time.
 * Jazakallah Khair.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] Incorrect sql queries](https://wordpress.org/support/topic/incorrect-sql-queries/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/incorrect-sql-queries/#post-7513641)
 * Hi Marek,
 * To understand the issue clearly we need to know your server resources. i.e OS,
   wordpress version, mysql version etc.
 * Seems you are using mariadb, which the plugin is not tested with.
 * Thanks for the code improvement tips on your second commit. This will be reflected
   on our next release of the plugin.
 * Please try the plugin with mysql database and let us know if you still have the
   issue.
 * Thanks.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] Incorrect sql queries](https://wordpress.org/support/topic/incorrect-sql-queries/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/incorrect-sql-queries/#post-7513634)
 * Hi marekkaczanowicz,
 * Thank you very much for your support ticket.
 * We will update and release a fix very soon.
 * Regards,
    Development team, Digital Window Ltd
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Awin Data Feed] Feed loading error message no images or description available](https://wordpress.org/support/topic/feed-loading-error-message-no-images-or-description-available/)
 *  Plugin Author [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/feed-loading-error-message-no-images-or-description-available/#post-7338485)
 * Strange! is there anyway you can create a test account for digitalwindow so we
   can debug for you.
 * We are happy to do that.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Daily Prayer Time] How to add the widget in a regular page](https://wordpress.org/support/topic/how-to-add-the-widget-in-a-regular-page/)
 *  [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/how-to-add-the-widget-in-a-regular-page/page/2/#post-6407837)
 * OOPS I did it again as I am in the office.
 * But please let me know.
 * This is the account my team (of 5) is using to develop plugin.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Daily Prayer Time] How to add the widget in a regular page](https://wordpress.org/support/topic/how-to-add-the-widget-in-a-regular-page/)
 *  [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/how-to-add-the-widget-in-a-regular-page/page/2/#post-6407836)
 * Hi Andrew,
 * Thanks.
 * So what about the review you have deleted? May I ask what was wrong with it? 
   Shall I get it back?
 * The only wrong thing I can think of replying to support ticket from the digitalwindow
   account by mistake, later I realized but didn’t find any option to correct it.
 * Also, I know for sure people are using that plugin but active installs are still
   0. May I also ask why is that?
 * Thanks.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Daily Prayer Time] How to add the widget in a regular page](https://wordpress.org/support/topic/how-to-add-the-widget-in-a-regular-page/)
 *  [digitalwindow](https://wordpress.org/support/users/digitalwindow/)
 * (@digitalwindow)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/how-to-add-the-widget-in-a-regular-page/#post-6407820)
 * Sure bro,
 * Please send me your csv. I can see the timetable there.
 * I released tag 1.2 today with some updates. Can you please do the same. Remove
   the plugin and re-install it.
 * To be honest, I don’t see a proper use case for shortcode for daily timetable
   in post or page.
 * If you need it, I can make it for you though.
 * Remember me in your dua bro.
 * _[ redacted, support is not offered via email, Skype, IM etc. only in the forums]_

Viewing 14 replies - 1 through 14 (of 14 total)