Title: devowl.io GmbH's Replies - page 9 | WordPress.org --- # devowl.io GmbH [ ](https://wordpress.org/support/users/devowl/) * [Profile](https://wordpress.org/support/users/devowl/) * [Topics Started](https://wordpress.org/support/users/devowl/topics/) * [Replies Created](https://wordpress.org/support/users/devowl/replies/) * [Reviews Written](https://wordpress.org/support/users/devowl/reviews/) * [Topics Replied To](https://wordpress.org/support/users/devowl/replied-to/) * [Engagements](https://wordpress.org/support/users/devowl/engagements/) * [Favorites](https://wordpress.org/support/users/devowl/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 121 through 135 (of 200 total) [←](https://wordpress.org/support/users/devowl/replies/page/8/?output_format=md) [1](https://wordpress.org/support/users/devowl/replies/?output_format=md) [2](https://wordpress.org/support/users/devowl/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/devowl/replies/page/3/?output_format=md)… [8](https://wordpress.org/support/users/devowl/replies/page/8/?output_format=md) 9 [10](https://wordpress.org/support/users/devowl/replies/page/10/?output_format=md)… [12](https://wordpress.org/support/users/devowl/replies/page/12/?output_format=md) [13](https://wordpress.org/support/users/devowl/replies/page/13/?output_format=md) [14](https://wordpress.org/support/users/devowl/replies/page/14/?output_format=md) [→](https://wordpress.org/support/users/devowl/replies/page/10/?output_format=md) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Media Library: Media Library Folder & File Manager] unexpected behavior](https://wordpress.org/support/topic/unexpected-behavior-4/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 4 months ago](https://wordpress.org/support/topic/unexpected-behavior-4/#post-15501131) * Hi [@lutzryan](https://wordpress.org/support/users/lutzryan/), * Your quote is not from Real Media Library, but from the Real Physical Media add- on, and the problem you describe indicates a problem with Real Physical Media. * Since wordpress.org unfortunately does not allow us to provide support for PRO versions or paid add-ons of our products, I need to ask you to open a support ticket at devowl.io/support, so we can help you. * Best regards, * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Remove dynamically generated glyphs from banner](https://wordpress.org/support/topic/remove-dynamically-generated-glyphs-from-banner/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 5 months ago](https://wordpress.org/support/topic/remove-dynamically-generated-glyphs-from-banner/#post-15448578) * Hallo @kuhnbnubstahl, * As your cookie banner is in German, I assume you speak German and answer you in the following in German. * Wir müssen darauf hinweisen, dass die folgenden Aussagen keine Rechtsberatung darstellen. Ich kann dir daher nur Einschätzungen aus unserer intensiven Erfahrung mit den Rechtsvorschriften in der Praxis und eine technische Einschätzung der Lage geben. * Real Cookie Banner ist prinzipiell vom Aufbau darauf ausgelegt, die rechtlichen Vorschriften der ePrivacy Richtlinie, des TTDSG in Deutschland und der DSGVO erfüllen zu können. Die Einwilligung nur in ganze Service-Gruppen anzubieten, ohne dem Besucher die Möglichkeit zu geben, pro Service entscheiden zu können, halten wir rechtlich problematisch (vergleiche “Orientierungshilfe der Konferenz der unabhängigen Datenschutzaufsichtsbehörden des Bundes und der Länder vom 20. Dezember 2021” Seite 17 f.). Daher bieten wir eine solche Option nicht an, weshalb auch der Mittelpunkt, den du gerne ausblenden möchtest, nicht ausgeblendet werden kann. * Die Anzahl der Services in Klammern dient einer besseren Übersicht und Zugänglichkeit der Besucher. Damit kann der Besucher deiner Website, ohne die Service-Gruppen aufzuklappen, eine grobe Vorstellung darüber erhalten, wie viele Detailangaben ihn in den Service-Gruppen erwarten und entsprechend einfacher abwägen, wie er seine Willen ausdrücken möchte. Folglich sehen wir auch hier einen Vorteil zur Erfüllung deiner Informationspflichten. Das Ausblenden der Zahl bieten wir aktuell nicht an. * Viele Grüße * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Media Library: Media Library Folder & File Manager] Theme Recommendations](https://wordpress.org/support/topic/theme-recommendations-5/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 5 months ago](https://wordpress.org/support/topic/theme-recommendations-5/#post-15422379) * Hi [@wpexplorer](https://wordpress.org/support/users/wpexplorer/), * From May 2020 to August 2020, we have asked you several times about a cooperation by e-mail, which was always rejected by you. Therefore, we do not recommend Total theme at the moment. * Let’s follow up our conversation from 2020 by email (I wrote you about it again)! * Best regards, * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Real Cookie Banner free](https://wordpress.org/support/topic/real-cookie-banner-free/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 6 months ago](https://wordpress.org/support/topic/real-cookie-banner-free/#post-15337113) * Hallo Dominik, * so sollte der Scanner in Real Cookie Banner natürlich nicht reagieren. Dank deiner bereits ausführlichen Tests können wir viele der Standard-Probleme bereits ausschließen. * Hast du in deinem Browser Extensions installiert, die womöglich in das Laden deiner Website (und damit deinem Service-Scanner) eingreifen könnten? Falls ja, deaktiviere diese bitte einmal oder nutze einen andere Browser ohne Extensions. Ändert das etwas an dem Verhalten des Scanners? * Falls das nicht zu einer Lösung führt, eröffne bitte unter devowl.io/de/support ein Support-Ticket, in dem du uns einen temporären Zugang zu deiner Website gibst und wir schauen uns gerne an, was in deinem konkreten Fall schiefläuft! * Viele Grüße * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] *.wp.com handle (Jetpack)](https://wordpress.org/support/topic/wp-com-handle-jetpack/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 6 months ago](https://wordpress.org/support/topic/wp-com-handle-jetpack/#post-15311992) * Hi [@photoironic](https://wordpress.org/support/users/photoironic/), * I’m sorry for the delay in responding. Unfortunately, your request has been lost. * We must point out that the following statements do not constitute legal advice. Therefore, I can only give you evaluations from our intensive experience with the EU legal regulations in practice and a technical assessment of the situation. * A CDN transmits data from a third-party server that the website visitor cannot expect. We are of the legal opinion that CDN third-party servers are to be treated like web hosts if they certainly do not collect data about the visitor for marketing purposes. This means you have to sign a data processing agreement with the operator and explain it in your privacy policy. We do not consider consent via the cookie banner necessary (so no content blocker either). Consequently, there is no service template for this. * Best regards, * Jan * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Very good plugin](https://wordpress.org/support/topic/very-good-plugin-2377/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 6 months ago](https://wordpress.org/support/topic/very-good-plugin-2377/#post-15269360) * Hi [@aiwo](https://wordpress.org/support/users/aiwo/), * Thank you for your review and valuable feedback. * In our knowledgebase you can find a detailed article on how Polylang and Real Cookie Banner work together at [https://devowl.io/knowledge-base/real-cookie-banner-multilanguage-support-wpml-polylang/](https://devowl.io/knowledge-base/real-cookie-banner-multilanguage-support-wpml-polylang/). * What exactly would you like to have answered regarding mulisite licensing? For each website, you run (whether in a mulisite or standalone) you need one license.` * Best regards, * Jan * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Free Version useless](https://wordpress.org/support/topic/free-version-useless-30/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 7 months ago](https://wordpress.org/support/topic/free-version-useless-30/#post-15254147) * Hello [@open-eye](https://wordpress.org/support/users/open-eye/), * It is very important to us that everyone can set up a correct cookie banner. Even without having to buy the PRO version! Therefore, the free version contains all the features in our legal opinion that you need to set up a legally secure cookie banner. The PRO version includes additional comfort and professional features. * **You can create add service and content blocker you want in the free version. This includes Google Analytics and Facebook Pixel.** Only most of the service templates, where we have already taken about 1-6 hours of research work (technical as well as legal information) from you, are not included in the free version. However, you can easily do this research yourself and use Real Cookie Banner 100% free of charge. * In our knowledge base you will find (free of charge for everyone) detailed instructions on how to configure the services and content blockers yourself: - [How do I create an individual service?](https://devowl.io/knowledge-base/real-cookie-banner-create-individual-cookie/) - [How do I create an individual content blocker?](https://devowl.io/knowledge-base/real-cookie-banner-create-individual-content-blocker/) * We would be glad if you would reconsider your rating! If you have any further questions, please feel free to contact us here or at devowl.io/support! * Best regards, * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Media Library: Media Library Folder & File Manager] Conflicts with plug-ins](https://wordpress.org/support/topic/conflicts-with-plug-ins/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 7 months ago](https://wordpress.org/support/topic/conflicts-with-plug-ins/#post-15205833) * Hi [@netcreation](https://wordpress.org/support/users/netcreation/), * sorry for the late response due to Christmas holidays. * No, I didn’t test “WordPress Media Library Helper” in general and not for your specific case that I don’t know. But based on its product description and functionality, it can be assumed that it works. * Are there any problems? Feel free to report them here or in a private support ticket at devowl.io/support and we will see if we can find a solution for you! * Best regards, * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Media Library: Media Library Folder & File Manager] Conflicts with plug-ins](https://wordpress.org/support/topic/conflicts-with-plug-ins/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 7 months ago](https://wordpress.org/support/topic/conflicts-with-plug-ins/#post-15193401) * Hi [@netcreation](https://wordpress.org/support/users/netcreation/), * in the following, I want to answer to your multiple questions. * > Hello, I would like to ask a question about WordPress Real Physical Media. > I need the functionality of this URL [https://wordpress.org/plugins/media-library-helper/](https://wordpress.org/plugins/media-library-helper/), > which is currently not processed in the WordPress Real Media Library * This feature is not implemented in Real Media Library, nor in Real Physical Media. But I am pretty sure that you can use the mentioned plugin “WordPress Media Library Helper” along with our plugins without any issue. * > Also, does WordPress Real Physical Media support Chinese? * If your MySQL database works with Chinese symbols, I do not see any issue. Real Cookie Banner is also fully translated into Chinese. * > WordPress Real Media Library Does the free version support WordPress Multisite? * Yes * > WordPress Real Physical Media will bring out the webp picture?, some kind of > plug-in will, I hope not to happen * No. Unfortunately, WEBP mages cannot be generated with standard PHP installations of most web hosters. Therefore, we cannot offer a feature like that. * But you can use plugins like [Shorpixel](https://wordpress.org/plugins/shortpixel-image-optimiser/) to generate your WEBP images in their cloud services. It is fully compatible with Real Media Library and Real Physical Media. * Best regards, * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Initial look at your plugin](https://wordpress.org/support/topic/initial-look-at-your-plugin/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 7 months ago](https://wordpress.org/support/topic/initial-look-at-your-plugin/#post-15185211) * Hi [@paaljoachim](https://wordpress.org/support/users/paaljoachim/), * Thank you for your detailed feedback. I have taken your criticisms regarding the GIFs, the info page and the support tab to discuss them internally. * > I clicked the Cookies left WP menu link. Here I need to activate a free license& > Continue. * No, you do not need to request a free license here. On the mentioned page you can also continue without a license by clicking on “X”. * > Currently there is no user interface screens containing settings that I can > look at. I want to learn about how to use the plugin by seeing settings that > I can turn on and off before I decide to use the plugin or not. * In your WordPress backend, please go to Cookies in the left menu. You will find a variety of settings that you can set! * If you use a script or adblocker in your browser, it may block the cookie banner settings. Please make sure that no extension of your browser blocks the cookie banner settings! * If you have any further questions, feel free to ask them at devowl.io/support! * Best regards, * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] AV-Vertrag gem. DSGVO](https://wordpress.org/support/topic/av-vertrag-gem-dsgvo/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 8 months ago](https://wordpress.org/support/topic/av-vertrag-gem-dsgvo/#post-15142508) * Hallo [@fitnsexy](https://wordpress.org/support/users/fitnsexy/), * zu dem Thema, welche Daten Real Cookie Banner verarbeitet und ob du einen Auftragsverarbeitungsvertrag benötigst, haben wir in unserer Wissensdatenbank unter [https://devowl.io/de/wissensdatenbank/real-cookie-banner-datenverarbeitung/](https://devowl.io/de/wissensdatenbank/real-cookie-banner-datenverarbeitung/) ausführlich Stellung genommen. * Wenn du dir den Artikel durchgelesen hast, sollte sich die Frage geklärt haben! * Viele Grüße * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Media Library: Media Library Folder & File Manager] Overwrite documents](https://wordpress.org/support/topic/overwrite-documents/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 8 months ago](https://wordpress.org/support/topic/overwrite-documents/#post-15136912) * Hi [@stlecho](https://wordpress.org/support/users/stlecho/), * Thank you for your request. Real Cookie Banner does not currently offer a replace file function, which is what you would need for your project. * However, in this case it is not a good idea either. Depending on the settings of your WordPress, your web server and the browser of your visitors, files are cached in the visitor’s browser for different lengths of time. This means that if awesome-resturant.com/wp-content/uploads/menu.pdf was downloaded once, your visitor will not necessarily download the PDF again the next day. Instead, it may display a local copy from your visitor’s browser. This means that the old menu could still be displayed. * Therefore the URL of your menu should change with every new menu. * I hope this explanation helps you! * Best regards, * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Language Packs werden nicht genutzt](https://wordpress.org/support/topic/language-packs-werden-nicht-genutzt/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 8 months ago](https://wordpress.org/support/topic/language-packs-werden-nicht-genutzt/#post-15124555) * Hallo Martin, * wir haben die Übersetzungen in “Deutsch (Sie)” vervollständigt, korrigiert und in Real Cookie Banner eingebunden. Sie stehen seit Version 2.11.0 allen Benutzern von Real Cookie Banner zur Verfügung. * Beachte bitte: Deine WordPress Installation muss in “Deutsch (Sie)” eingestellt sein, damit die formalen Übersetzungen verwendet werden. Du kannst die Sprache in deinem WordPress Backend unter _Einstellungen > Allgemein_ (auf Deutsch) bzw. _General > Settings (auf Englisch)_ einstellen. * [@martinsauter](https://wordpress.org/support/users/martinsauter/) Danke an der Stelle noch einmal für deine Mithilfe die Übersetzungen möglich zu machen! * Viele Grüße * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Language Packs werden nicht genutzt](https://wordpress.org/support/topic/language-packs-werden-nicht-genutzt/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 9 months ago](https://wordpress.org/support/topic/language-packs-werden-nicht-genutzt/#post-15035880) * Hallo Martin, * wie versprochen haben wir uns das Thema angesehenen. Wir werden eine Automatisierung erarbeiten, um Schweizerdeutsch anzubieten, sobald die Deutsch-Formal Texte fertiggestellt sind. Die Vervollständigung und das Lektorat der Texte ist nun für im Laufe des Novembers eingeplant. * Sobald die neuen Übersetzungen zur Verfügung stehen, werden wir uns an dieser Stelle erneut melden! * Viele Grüße * Jan * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] redisplay cookie banner](https://wordpress.org/support/topic/redisplay-cookie-banner/) * Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/) * (@devowl) * [4 years, 9 months ago](https://wordpress.org/support/topic/redisplay-cookie-banner/#post-15018466) * Hi [@ffwebdesigner](https://wordpress.org/support/users/ffwebdesigner/), * You can find several shortcodes in your WordPress backend under _Cookies > Consent > Legal shortcodes_, with which your visitor can view the history of his consent, revoke his consent or – and this is what I think you are looking for – display the cookie banner again to change your consent. * I hope this is what you are looking for! * Best regards, * Jan - This reply was modified 4 years, 9 months ago by [devowl.io GmbH](https://wordpress.org/support/users/devowl/). 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