Title: devowl.io GmbH's Replies - page 4 | WordPress.org

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# devowl.io GmbH

  [  ](https://wordpress.org/support/users/devowl/)

 *   [Profile](https://wordpress.org/support/users/devowl/)
 *   [Topics Started](https://wordpress.org/support/users/devowl/topics/)
 *   [Replies Created](https://wordpress.org/support/users/devowl/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/devowl/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/devowl/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/devowl/engagements/)
 *   [Favorites](https://wordpress.org/support/users/devowl/favorites/)

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## Forum Replies Created

Viewing 15 replies - 46 through 60 (of 200 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Cookie Banner wird auf allen Seite angezeigt](https://wordpress.org/support/topic/cookie-banner-wird-auf-allen-seite-angezeigt/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/cookie-banner-wird-auf-allen-seite-angezeigt/#post-17167646)
 * Hallo [@sylencer](https://wordpress.org/support/users/sylencer/),
 * Vielen Dank für deine Anfrage. Du blockierst proaktiv die WP REST API, eine sichere
   Standard-WordPress-Schnittstelle , vermutlich über deine Webhosting-Einstellungen.
   Dadurch verhinderst du, dass Real Cookie Banner die Einwilligung speichert (Screenshot:
   [https://i.imgur.com/scTcAbW.png](https://i.imgur.com/scTcAbW.png)), weshalb 
   das Cookie Banner bei jedem Seitenwechsel erneut angezeigt wird.
 * Weitere Informationen zu diesem Problem findest du unter [https://devowl.io/de/wissensdatenbank/cookie-banner-angezeigt-jede-unterseite/](https://devowl.io/de/wissensdatenbank/cookie-banner-angezeigt-jede-unterseite/).
 * Wenn du nicht weißt, wo in deinem Webhosting die WP REST API blockiert wird, 
   wende dich bitte an deinen Webhoster!
 * Viele Grüße
 * Jan
    -  This reply was modified 2 years, 9 months ago by [devowl.io GmbH](https://wordpress.org/support/users/devowl/).
      Reason: In falscher Sprache geantwortet
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] CDN from Cloudflare block](https://wordpress.org/support/topic/cdn-from-cloudflare-block/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/cdn-from-cloudflare-block/#post-17167513)
 * Hi [@anna88sabu](https://wordpress.org/support/users/anna88sabu/),
 * First of all, please excuse my late reply.
 * Technically, it is possible to block Cloudflare CDN for JavaScript and similar
   libraries with Real Cookie Banner. However, it is necessary to consider the consequences
   of this action.
 * We must point out that the following statements do not constitute legal advice.
   Therefore, I can only give you evaluations from our intensive experience with
   the EU legal regulations in practice and a technical assessment of the situation.
 * cdnjs.cloudflare.com (I expect you mean that one) is typically a so-called CDN(
   [Content Delivery Network](https://de.wikipedia.org/wiki/Content_Delivery_Network)).
   This stores files on a large number of servers worldwide in order to be able 
   to deliver them to the website visitor from the geographically closest server
   as quickly as possible. In almost all cases, not all servers are located in the
   EU or in secure third countries within the meaning of EU data protection law.
   The transfer of the website visitor’s IP address as personal data to the CDN’s
   servers and especially the potential transfer to unsafe third countries can usually
   only take place after your website visitors have given their consent. In general,
   a CDN is not a technically essential part of the web hosting, so that a legitimate
   interest does not come into question. Compare, among others, the decision of 
   the VG Wiesbaden of 01.12.2021, [Ref. 6 L 738/21.WI](https://dejure.org/dienste/vernetzung/rechtsprechung?Gericht=VG%20Wiesbaden&Datum=01.12.2021&Aktenzeichen=6%20L%20738%2F21),
   the judgment of the OLG Cologne of 09.10.2020, [Ref. 6 U 32/20](https://dejure.org/dienste/vernetzung/rechtsprechung?Gericht=OLG%20K%C3%B6ln&Datum=2020-10-09&Aktenzeichen=6%20U%2032%2F20)
   or the judgment of the LG München I of 20.01.2022, [Ref. 3 O 17493/20](https://dejure.org/dienste/vernetzung/rechtsprechung?Gericht=LG%20M%FCnchen%20I&Datum=20.01.2022&Aktenzeichen=3%20O%2017493/20).
   For you as a website operator, this means that we have the legal opinion that
   the CDN may only be used **after** consent has been given. However, refusing 
   the CDN will result in parts of your website not working, as necessary scripts
   will not be able to load. Therefore, if you deliberately use the CDN, you should
   avoid it. If the CDN is surprisingly used on your website, it is probably because
   your theme or one of your WordPress plugins uses it. You would have to host their
   scripts locally, which is only offered as an option by a few themes or plugins.
   As of today, we don’t know of any practical solution to this problem other than
   asking the theme/plugin manufacturer to host them locally. Consequently, there
   is no service template for the CDN you might be useful.
 * If you have any further questions, please don’t hesitate to let us know!
 * Best regards,
 * Jan
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Real Category Management: Content Management in Category Folders] Waste of time](https://wordpress.org/support/topic/waste-of-time-330/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/waste-of-time-330/#post-17103152)
 * The development and maintenance of such a plugin takes many hundreds of hours
   of work. We give you a part of our service for free with the free version, whereas
   other features to fund the effort are only available for a fee. We write out 
   transparently in the product description what is included in the free version
   and what is not.
 * I think it’s a bit unfortunate that the wording of your feedback is not very 
   constructive and appreciative.
 * You write, not having read the product description. What specifically could we
   improve in the product description so that you would read it before installation?
 * Best regards,
 * Jan
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Real Category Management: Content Management in Category Folders] Waste of time](https://wordpress.org/support/topic/waste-of-time-330/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/waste-of-time-330/#post-17102865)
 * Hi [@dawidt](https://wordpress.org/support/users/dawidt/),
 * I’m sorry to hear you’re not happy with Real Category Management’s product description.
 * Right at the beginning of the product description, after the two introductory
   paragraphs, we explicitly state what types of content the free version is limited
   to:
 * > In the free version, the folder tree is only available for posts
 * All features listed below are available for this standard post type in the free
   version.
 * Did you perhaps overlook this explanation?
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] How to block Open User Map with Opt-In?](https://wordpress.org/support/topic/how-to-block-open-user-map-with-opt-in/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/how-to-block-open-user-map-with-opt-in/#post-17099540)
 * Hi [@znac](https://wordpress.org/support/users/znac/),
 * thanks for your request.
 * In the PRO version we offer a service template, in which all technical and legal
   details for a typical integration of OpenStreetMap via various plugins is already
   preconfigured for you.
 * Unfortunately, I don’t know your specific website and therefore can’t take a 
   look at it, since you opened a public support ticket on wordpress.org without
   specifying your website. Generally you have to block the `<div>` in which the
   map is rendered and the `<script>` element which triggers the rendering of the
   map.
 * If you want to send us your specific website to look at the specific problem,
   you can also open a support ticket at [devowl.io/support](https://devowl.io/support/).
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Mailster AmazonSES Integration] Use permissions policies instead of AWS full permission access key](https://wordpress.org/support/topic/use-permissions-policies-instead-of-aws-full-permission-access-key/)
 *  Thread Starter [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/use-permissions-policies-instead-of-aws-full-permission-access-key/#post-17054092)
 * Works like charm. Thanks for your help!
 * This information would also be a good enhancement for your knowledge base article
   to configure this integration for production environments.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Mailster AmazonSES Integration] Use permissions policies instead of AWS full permission access key](https://wordpress.org/support/topic/use-permissions-policies-instead-of-aws-full-permission-access-key/)
 *  Thread Starter [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/use-permissions-policies-instead-of-aws-full-permission-access-key/#post-17047212)
 * Thanks for your reply. I have to disagree, there are just the permissions `AmazonSESFullAccess`
   and `AmazonSESReadOnlyAccess`. These are predefined permissions policies (a group
   of permissions).
 * Below I have compiled a list of the permissions that currently exist for SES.
   Can you tell me which ones the plugin requests?
 *     ```wp-block-code
       ses:ListConfigurationSetsses:ListCustomVerificationEmailTemplatesses:ListIdentitiesses:ListIdentityPoliciesses:ListTemplatesses:DescribeActiveReceiptRuleSetses:DescribeConfigurationSetses:DescribeReceiptRuleses:DescribeReceiptRuleSetses:GetAccountSendingEnabledses:GetCustomVerificationEmailTemplateses:GetIdentityDkimAttributesses:GetIdentityMailFromDomainAttributesses:GetIdentityNotificationAttributesses:GetIdentityPoliciesses:GetIdentityVerificationAttributesses:GetSendQuotases:GetSendStatisticsses:GetTemplateses:ListReceiptFiltersses:ListReceiptRuleSetsses:ListVerifiedEmailAddressesses:CloneReceiptRuleSetses:CreateConfigurationSetses:CreateConfigurationSetEventDestinationses:CreateConfigurationSetTrackingOptionsses:CreateCustomVerificationEmailTemplateses:CreateReceiptFilterses:CreateReceiptRuleses:CreateReceiptRuleSetses:CreateTemplateses:DeleteConfigurationSetses:DeleteConfigurationSetEventDestinationses:DeleteConfigurationSetTrackingOptionsses:DeleteCustomVerificationEmailTemplateses:DeleteIdentityses:DeleteReceiptFilterses:DeleteReceiptRuleses:DeleteReceiptRuleSetses:DeleteTemplateses:DeleteVerifiedEmailAddressses:PutConfigurationSetDeliveryOptionsses:ReorderReceiptRuleSetses:SendBounceses:SendBulkTemplatedEmailses:SendCustomVerificationEmailses:SendEmailses:SendRawEmailses:SendTemplatedEmailses:SetActiveReceiptRuleSetses:SetIdentityDkimEnabledses:SetIdentityFeedbackForwardingEnabledses:SetIdentityHeadersInNotificationsEnabledses:SetIdentityMailFromDomainses:SetIdentityNotificationTopicses:SetReceiptRulePositionses:TestRenderTemplateses:UpdateAccountSendingEnabledses:UpdateConfigurationSetEventDestinationses:UpdateConfigurationSetReputationMetricsEnabledses:UpdateConfigurationSetSendingEnabledses:UpdateConfigurationSetTrackingOptionsses:UpdateCustomVerificationEmailTemplateses:UpdateReceiptRuleses:UpdateTemplateses:VerifyDomainDkimses:VerifyDomainIdentityses:VerifyEmailAddressses:VerifyEmailIdentityses:DeleteIdentityPolicyses:PutIdentityPolicy
       ```
   
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] CLS wegen Cookie-Banner?](https://wordpress.org/support/topic/cls-wegen-cookie-banner/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/cls-wegen-cookie-banner/#post-16991293)
 * Hallo [@kainer](https://wordpress.org/support/users/kainer/),
 * Core Web Vitals Probleme mit und ohne Real Cookie Banner sind meist vielschichtig
   und ein Problem aus dem Zusammenspiel mehrerer Komponenten. Daher wird dir [@jandelay](https://wordpress.org/support/users/jandelay/)
   vermutlich keine konkrete Antwort geben können, die auch auf deinen Einzelfall
   passt.
 * Du kannst jederzeit unter [devowl.io/de/support](https://devowl.io/de/support/)
   ein Support-Ticket für deinen Einzelfall eröffnen und wir schauen uns diesen 
   gerne für dich an!
 * Viele Grüße
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Litespeed + Plugin](https://wordpress.org/support/topic/litespeed-plugin/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [3 years ago](https://wordpress.org/support/topic/litespeed-plugin/#post-16900204)
 * Hi [@exoryhd](https://wordpress.org/support/users/exoryhd/),
 * Typically, the problem you describe has nothing to do with Litespeed, from which
   we automatically exclude the JS files for optimization. Instead, you can find
   several reasons why you might be experiencing the problem with possible solutions
   at [https://devowl.io/knowledge-base/cookie-banner-displayed-every-subpage/](https://devowl.io/knowledge-base/cookie-banner-displayed-every-subpage/).
 * If you want us to look at the problem for your specific website, you can also
   open a private support ticket at [https://devowl.io/support](https://devowl.io/support)
   and give us more details like the address of your website.
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Media Library: Media Library Folder & File Manager] Limit visible folders by user role](https://wordpress.org/support/topic/limit-visible-folders-by-user-role/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/limit-visible-folders-by-user-role/#post-16830328)
 * Hi [@kingdingeling](https://wordpress.org/support/users/kingdingeling/),
 * thanks for your interest in Real Media Library. At [https://devowl.io/knowledge-base/real-media-library-permissions-management-folders-per-user/](https://devowl.io/knowledge-base/real-media-library-permissions-management-folders-per-user/)
   you find an article that answers your question with explaining the technical 
   background.
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Consent box shows again and again on IOS](https://wordpress.org/support/topic/consent-box-shows-again-and-again-on-ios/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/consent-box-shows-again-and-again-on-ios/#post-16740523)
 * Hi [@tom_on_wheels](https://wordpress.org/support/users/tom_on_wheels/),
 * You have a question about the PRO version of Real Cookie Banner, as I see on 
   your site. According to wordpress.org rules, we are not allowed to provide support
   for the PRO version here on the forum. Therefore I have to ask you to open a 
   support ticket for your question at [devowl.io/support](https://devowl.io/support/).
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Category Management: Content Management in Category Folders] Taxonomy ordering not working](https://wordpress.org/support/topic/taxonomy-ordering-not-working/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/taxonomy-ordering-not-working/#post-16661272)
 * Hi [@naveenespire](https://wordpress.org/support/users/naveenespire/),
 * According to the rules of wordpress.org we are allowed to offer support in the
   support forum only for the free version. Since you are using the PRO version,
   I have to ask you to open a support ticket at [https://devowl.io/support](https://devowl.io/support).
   We will answer your question there as soon as possible!
 * I hope for your understanding!
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] The plugin leaves entries in the database after deletion](https://wordpress.org/support/topic/the-plugin-leaves-entries-in-the-database-after-deletion/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/the-plugin-leaves-entries-in-the-database-after-deletion/#post-16633774)
 * Hi [@larrylayouter](https://wordpress.org/support/users/larrylayouter/),
 * Thanks for your further feedback. In principle, this is a good idea, but not 
   without problems. A script would automatically adjust a legally relevant assessment
   in your cookie banner. There are services that behave differently depending on
   whether they run on a domain or subdomain. These set the scope of the cookie 
   narrower or wider, which cannot be automatically estimated when moving the website
   to another domain or subdomain. Thus, a legal assessment of the situation by 
   a human is necessary here. Therefore, we do not automatically make such legally
   relevant changes for you.
 * For more information on why certain cookie-related data cannot be collected automatically,
   we have explained this in detail in our knowledge base at [https://devowl.io/knowledge-base/real-cookie-banner-cookie-scanner-finds-cookies-automatically/](https://devowl.io/knowledge-base/real-cookie-banner-cookie-scanner-finds-cookies-automatically/).
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] The plugin leaves entries in the database after deletion](https://wordpress.org/support/topic/the-plugin-leaves-entries-in-the-database-after-deletion/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/the-plugin-leaves-entries-in-the-database-after-deletion/#post-16633271)
 * Hi [@larrylayouter](https://wordpress.org/support/users/larrylayouter/),
 * Thank you for your request. In it, you ask questions on two different topics,
   which I would like to address:
 * We must point out that the following statements do not constitute legal advice.
   Therefore, I can only give you evaluations from our intensive experience with
   the EU legal regulations in practice and a technical assessment of the situation.
    1. Deleting database entries: Automatically deleting all Real Cookie Banner settings
       and tables when deleting the plugin would not be good, because if you temporarily
       deactivate or delete the plugin you would have to do again the several hours
       of work you would have put into setting up your cookie banner. An optional option
       to delete the settings and tables of Real Cookie Banner would be useful though
       and is already on our roadmap. We will inform you here as soon as the feature
       is implemented!
    2. Revocation of consent: The behavior you describe is correct. If your website
       visitor wants to revoke his consent, he does not want to give another consent,
       but he clearly only wants to revoke. Therefore, displaying the cookie banner
       again would be harassing the user, which would affect the voluntariness and 
       thus the effectiveness of the consent according to the GDPR. If your website
       visitor does not want to revoke his consent, but change it, he can click on “
       Change privacy settings” from the legal links provided by Real Cookie Banner.
 * If you have any further questions, please don’t hesitate to let us know!
 * Best regards,
 * Jan
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Real Media Library: Media Library Folder & File Manager] Einfach und Gut :)](https://wordpress.org/support/topic/das-geld-nicht-wert-3/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/das-geld-nicht-wert-3/#post-16598058)
 * Hallo Lorenz,
 * es tut mir leid, dass es auf deiner Website nach der Installation von Real Media
   Library zu einem Problem kommt. Ohne nähere Details zu kennen, kann ich mir vorstellen,
   dass es sich hierbei um ein Kompatibilitätsproblem mit einem Drittanbieter-Plugin
   handelt, dass wir gerne für dich lösen würde. Dafür sind wir jedoch auf deine
   Kooperation angewiesen!
 * Eine 1-Sterne-Bewertung 28 Minuten, nachdem du das Problem an einem Sonntag in
   unserem Support gemeldet hast, ist dabei jedoch leider nicht zielführend. Wir
   sind auch nur Menschen, die sonntags nicht arbeiten und dir nicht in unter einer
   halben Stunde eine Lösung für jedes individuelle Problem finden können.
 * Ich habe dir soeben in deinem privaten Support-Ticket geantwortet, damit ich 
   dir bei der Lösung des Problems helfen kann. Wir würden uns freuen, wenn du noch
   mal überdenken würdest, ob eine 1-Sterne-Bewertung gerechtfertigt ist!
 * Viele Grüße
 * Jan

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