Title: devowl.io GmbH's Replies - page 3 | WordPress.org

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# devowl.io GmbH

  [  ](https://wordpress.org/support/users/devowl/)

 *   [Profile](https://wordpress.org/support/users/devowl/)
 *   [Topics Started](https://wordpress.org/support/users/devowl/topics/)
 *   [Replies Created](https://wordpress.org/support/users/devowl/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/devowl/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/devowl/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/devowl/engagements/)
 *   [Favorites](https://wordpress.org/support/users/devowl/favorites/)

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## Forum Replies Created

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Real Cookie Banner](https://wordpress.org/support/topic/real-cookie-banner-3/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/real-cookie-banner-3/#post-17446596)
 * Hi [@pfanniroland](https://wordpress.org/support/users/pfanniroland/),
 * Thank you for your inquiry. Your web host has already given you a correct tip
   that the WP REST API, a secure standard interface in WordPress,** must not be
   blocked**.
 * Unfortunately, you have already activated Real Cookie Banner on your website,
   so I can’t look at the problem. Could you please activate it again?
 * You can find common causes and solutions for the problem you have named at [https://devowl.io/knowledge-base/cookie-banner-displayed-every-subpage/](https://devowl.io/knowledge-base/cookie-banner-displayed-every-subpage/).
 * Best regards,
   Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Media Library: Media Library Folder & File Manager] Sort/Filter by name](https://wordpress.org/support/topic/sort-filter-by-name/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/sort-filter-by-name/#post-17418959)
 * Hi Carmelo,
 * Yes, you can sort images within a folder alphabetically with this plugin. Check
   out the [screenshot](https://i.imgur.com/0rxPUX4.png) to see where you find this
   feature in Real Media Library.
 * If you have any further questions, please don’t hesitate to let us know!
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Google map api no cookies?](https://wordpress.org/support/topic/google-map-api-no-cookies/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/google-map-api-no-cookies/#post-17418189)
 * Hi [@aggk](https://wordpress.org/support/users/aggk/),
 * Thanks for your request. We must point out that the following statements do not
   constitute legal advice. Therefore, I can only give you evaluations from our 
   intensive experience with the EU legal regulations in practice and a technical
   assessment of the situation.
 * In the EU, you not only need consent to set/read cookies (in accordance with 
   the ePrivacy Directive), but also to process personal data (Art. 6 GDPR). This
   also includes the IP address of your website visitors, which you share with Google
   when embedding Google Maps (whether via an iframe or JavaScript SDK). Consequently,
   the scanner suggests Google Maps to you so that you can comply with your legal
   obligations.
 * Further information on when and why you need consent can be found at [https://devowl.io/knowledge-base/real-cookie-banner-consent-for-what/](https://devowl.io/knowledge-base/real-cookie-banner-consent-for-what/).
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Is RCB European Economic Area (EEA) compatible?](https://wordpress.org/support/topic/is-rcb-european-economic-area-eea-compatible/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/is-rcb-european-economic-area-eea-compatible/#post-17364727)
 * Hi [@pictibe](https://wordpress.org/support/users/pictibe/),
 * Thank you for your request. The new Google requirements to be applied in the 
   EEA relate to the use of Google Consent Mode v2.
 * We are already working on the implementation of Google Consent Mode v2 so that
   you can convert your website to it by March 1, 2024 and continue to use all the
   features of Google services. Google Consent Mode v2 will be a feature in the 
   PRO version of Real Cookie Banner.
 * We will inform you here as soon as the feature is read!
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Media Library: Media Library Folder & File Manager] Disable plugin for one user role](https://wordpress.org/support/topic/disable-plugin-for-one-user-role/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/disable-plugin-for-one-user-role/#post-17303270)
 * Hi [@mlplus](https://wordpress.org/support/users/mlplus/),
 * Thank you for your interest in the Real Media Library. Unfortunately, your feature
   request cannot be realized for sure due to the limitations of the WordPress core.
   We have provided you with further details at [https://devowl.io/knowledge-base/real-media-library-permissions-management-folders-per-user/](https://devowl.io/knowledge-base/real-media-library-permissions-management-folders-per-user/).
 * Best regards,
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder] Cookie fm_cookie_[hash]](https://wordpress.org/support/topic/cookie-fm_cookie_hash/)
 *  Thread Starter [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/cookie-fm_cookie_hash/#post-17268385)
 * Hi [@nazelisargsyan](https://wordpress.org/support/users/nazelisargsyan/),
 * Thank you for your feedback. Unfortunately, even after rechecking the code of
   Form Marker, it is technically incomprehensible to us why the cookie for storing,
   editing, and deleting should be technically essential within the meaning of [EU Directive 2009/136/EC Recital 66](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32009L0136).
   Unfortunately, we cannot find an explanation of the technically essential data
   processing procedure in your answer.
 * In a comparison with form plugins from other developers that work without such
   a cookie for security and technical data storage purposes, it is also not clear
   to us why this is fundamentally different for Form Marker in terms of technology.
 * I also take from this thread that Form Marker has no interest in adapting the
   plugin so that it works without this cookie. We therefore conclude that **Form
   Marker should not be used by EU website operators**, if they wish to comply with
   the applicable data protection regulations, this will be done accordingly in 
   our Consent Management System Real Cookie Banner.
 * Thank you for your time and effort, anyways!
 * Best regards,
   Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder] Cookie fm_cookie_[hash]](https://wordpress.org/support/topic/cookie-fm_cookie_hash/)
 *  Thread Starter [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/cookie-fm_cookie_hash/#post-17251292)
 * Hi [@nazelisargsyan](https://wordpress.org/support/users/nazelisargsyan/),
 * Thank you for your feedback. Unfortunately, I do not understand the benefits 
   for safety.
 * **Example:**
   _User IP: _158.181.82.1_User Agent:_ Mozilla/5.0 (Macintosh; Intel
   Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/
   537.36_Site URL:_ [https://example.com/](https://example.com/) (cam only be changed
   by the website operator)_MD5 hash of concatenated values: _9d295784dacba7a1c2de218fcda2a9a2
 * When I restart my router, my IP address changes (dynamic allocation by the ISP).
   When I update my browser, my user agent changes. A real website visitor will 
   not be able to prevent both in every case and this leads to a change in the MD5
   hash.
 * What happens if one of these cases occurs? Can forms from Form Marker then no
   longer be sent by this website visitor?
 * I also wonder what the security benefits are of having only one website visitor
   submit a second form if they used exactly the same technical parameters for the
   first submission. Can you please explain the security benefits of this again?
 * Thanks for your time!
 * Best regards,
   Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder] Cookie fm_cookie_[hash]](https://wordpress.org/support/topic/cookie-fm_cookie_hash/)
 *  Thread Starter [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/cookie-fm_cookie_hash/#post-17225054)
 * Just a quick update:
 * Unfortunately, we have not been able to find a hook in WordPress to block `wp_formmaker_cookies`
   until consent is given. Therefore, we currently see no possibility to use Form
   Maker in the EU in compliance with data protection regulations.
 * We would therefore be all the more pleased to receive an answer in order to find
   a solution for users from the EU.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Iframe über individuellen Contentblocker einfügen](https://wordpress.org/support/topic/iframe-uber-individuellen-contentblocker-einfugen/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/iframe-uber-individuellen-contentblocker-einfugen/#post-17206263)
 * Hallo Dominik,
 * im Rahmen des Supports auf wordpress.org kann und darf ich keine Prüfung deines
   Einzelfalls vornehmen. Daher kann ich dir nur auf die technischen Fragen antworten,
   die du hier stellst. Solltest du ein nicht öffentliches Support-Ticket eröffnen
   wollen, um weitere Informationen bereitzustellen, kannst du dies jederzeit unter
   [devowl.io/de/support](https://devowl.io/de/support/) tun.
 * > was muss in die Felder eingetragen werden dazu sind bei einem Iframe keine 
   > Informationen zu,zu finden:
   > Technische Handhabung
   > […]Code bei Opt-in ausführen[…]Code bei Opt-out ausführen[…]
   > Code beim Laden der Seite ausführen ?
 * Wie im Artikel “[Wie erstelle ich einen individuellen Service?](https://devowl.io/de/wissensdatenbank/real-cookie-banner-individuelles-cookie-erstellen/)”
   beschrieben, musst du bei bereits eingebetteten Inhalten wie einem Booking.com
   Widget hier nichts eintragen, da du keine zusätzliche Scripts laden möchtest.
   Stattdessen möchtest du die bereits eingebundenen Scripts bis zur Einwilligung
   blockieren, wozu du einen Content Blocker benötigst.
 * > kurze Frage noch dazu div[id^=”bookingAffiliateWidget_”] muss ich den Code 
   > bzw. Iframe vor dem hochladen noch in ein div mit ID einpacken damit das greift?
 * Nein. Laut deinem Support-Ticket ist `<div id="bookingAffiliateWidget_cca52434-
   ae60-4a8d-864f-04172d3b89d9">&nbsp;</div>` ein Bestandteil des Scripts, dass 
   wir blockieren wollen. Die Regel besagt, dass jedes `<div>` blockiert werden 
   soll, dessen `id` mit `bookingAffiliateWidget_` beginnt.
 * Sollten die Regeln wider Erwarten nicht ausreichen für deinen Einzelfall, eröffne
   bitte ein Support-Ticket auf unserer Website unter Angabe deiner Website und 
   wir werden uns das gerne im Einzelfall ansehen!
 * Viele Grüße
 * Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Iframe über individuellen Contentblocker einfügen](https://wordpress.org/support/topic/iframe-uber-individuellen-contentblocker-einfugen/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/iframe-uber-individuellen-contentblocker-einfugen/#post-17203196)
 * Hallo Dominik,
 * danke für deine Anfrage. Wir müssen darauf hinweisen, dass die folgenden Aussagen
   keine Rechtsberatung darstellen. Ich kann dir daher nur Einschätzungen aus unserer
   intensiven Erfahrung mit den Rechtsvorschriften in der Praxis und eine technische
   Einschätzung der Lage geben.
 * Allgemein kannst du Services und Content Blocker für jeden beliebigen Dienst 
   einfach selbst in Real Cookie Banner anlegen. Im Folgenden haben wir dir ein 
   paar Anleitungen zusammengestellt, die dir helfen werden, alles korrekt zu konfigurieren:
    - [Wofür benötige ich Einwilligungen?](https://devowl.io/de/wissensdatenbank/real-cookie-banner-einwilligung-wofuer/)
    - [Wie erstelle ich einen individuellen Service?](https://devowl.io/de/wissensdatenbank/real-cookie-banner-individuelles-cookie-erstellen/)
    - [Wie erstelle ich einen individuellen Content Blocker?](https://devowl.io/de/wissensdatenbank/real-cookie-banner-individuellen-content-blocker-erstellen/)
    - [Wie finde ich alle Services (Cookies) auf meiner Website?](https://devowl.io/de/wissensdatenbank/real-cookie-banner-alle-services-finden/)
 * Im konkreten Fall zu deinen Fragen:
 * _Content Blocker_
    - URLs / Zu blockierende Elemente: Dort solltest du z.B. folgende Regel definieren,
      um alle drei HTML-Elemente (und nicht nur das erste <script> Element) bis 
      zur Einwilligung zu blockieren. So kann auch ein visueller Content Blocker
      anstelle des <div> Elements gerendert werden.
 * `*booking.com/affiliate/*
   *var BookingAffiliateWidget*div[id^="bookingAffiliateWidget_"]
    - Verbundene Services: Dort musst du deinen Service hinterlegen, den du für 
      das Booking.com Affiliate System angelegt hast. Erst wenn eine Einwilligung
      in diesen erteilt wird, darf der Content Blocker den Content freigeben.
 * _Service_
    - Technische Handhabung: Schau dir bitte in Ruhe den Artikel “[Wie finde ich alle Services (Cookies) auf meiner Website?](https://devowl.io/de/wissensdatenbank/real-cookie-banner-alle-services-finden/)”
      an. In diesem führen wir dich Schritt-für-Schritt durch den Prozess, um diese
      Informationen aus deinem Browser auszulesen.
 * Viele Grüße
 * Jan
    -  This reply was modified 2 years, 9 months ago by [devowl.io GmbH](https://wordpress.org/support/users/devowl/).
      Reason: Formating mistakes
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Own CSS defines?](https://wordpress.org/support/topic/own-css-defines/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/own-css-defines/#post-17203061)
 * Hi [@mikeknappe](https://wordpress.org/support/users/mikeknappe/),
 * Thank you for your kind words. If you would like to do us a favor and help more
   website owners find Real Cookie Banner, please give us a rating at [https://wordpress.org/support/plugin/real-cookie-banner/reviews/#new-post](https://wordpress.org/support/plugin/real-cookie-banner/reviews/#new-post).
 * The CSS selectors are kept so general as one of several measures to ensure that
   your cookie banner is not blocked by adblockers and cookie banner blockers.
 * You can store your own CSS in your WordPress backend under _Cookies > Customize
   banner > Custom CSS_, which we integrate into this generic anti-adblocker approach.
   You can only see the class names such as `rcb-headline` in the preview in the
   customizer. You can use your browser’s inspector to find the class names where
   you can enter the custom CSS. I have recorded a video below to show you exactly
   how to do this.
 * **Video:** [https://drive.google.com/open?id=1uA8JtMvnWTrFZuTylV9vyPScAVDkQFZ9&usp=drive_fs](https://drive.google.com/open?id=1uA8JtMvnWTrFZuTylV9vyPScAVDkQFZ9&usp=drive_fs)
 * Best regards,
   Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Media Library: Media Library Folder & File Manager] Doesn’t Uninstall Properly](https://wordpress.org/support/topic/doesnt-uninstall-properly-3/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/doesnt-uninstall-properly-3/#post-17201121)
 * Great to hear that you were able to solve the issue.
 * If you have any further questions, please don’t hesitate to let us know!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Media Library: Media Library Folder & File Manager] Doesn’t Uninstall Properly](https://wordpress.org/support/topic/doesnt-uninstall-properly-3/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/doesnt-uninstall-properly-3/#post-17201082)
 * Hi [@fpmtinc](https://wordpress.org/support/users/fpmtinc/),
 * If you have deactivated the plugin, buttons technically can no longer be displayed.
   I must therefore assume that you still have the plugin active in some form and
   that removing it in step 3 would not help you, as the MySQL functions would be
   created again directly.
 * Please create a private support ticket at devowl.io/support in which you give
   us temporary access to your website, and we will be happy to take a look at what
   is going wrong with your setup.
 * Best regards,
   Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Media Library: Media Library Folder & File Manager] Doesn’t Uninstall Properly](https://wordpress.org/support/topic/doesnt-uninstall-properly-3/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/doesnt-uninstall-properly-3/#post-17199637)
 * Hi [@fpmtinc](https://wordpress.org/support/users/fpmtinc/),
 * It’s great that you’ve already found your own solution in the meantime!
 * In general, if you deactivate the plugin under “Plugins” in your WordPress backend,
   all of the plugin’s code will be deactivated. This means that you will no longer
   find any additional UI elements from Real Media Library.
 * The data from the database will not be deleted, so that if you have temporarily
   deactivated the plugin, not all settings and especially folder structures are
   irrevocably lost. However, you can also delete everything from the Real Media
   Library database using the steps you have outlined.
 * If you have any further questions, please don’t hesitate to let us know!
 * Best regards,
   Jan
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Real Cookie Banner: GDPR & ePrivacy Cookie Consent] Reload Page after consent](https://wordpress.org/support/topic/reload-page-after-consent-4/)
 *  Plugin Author [devowl.io GmbH](https://wordpress.org/support/users/devowl/)
 * (@devowl)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/reload-page-after-consent-4/#post-17198050)
 * Hi [@magicmandi](https://wordpress.org/support/users/magicmandi/),
 * Thank you for your request. This option is no longer available with Real Cookie
   Banner, as our solution is built in such a way that all scripts can be loaded
   correctly even without a reload. A reload is a disruptive element for your website
   visitors, which is why it should be avoided.
 * Which script exactly on which website do you have the problem with? If you don’t
   want to share this information publicly, you can also open a private support 
   ticket at [devowl.io/support](https://devowl.io/support/).
 * Best regards,
 * Jan

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