Title: depecnet's Replies | WordPress.org --- # depecnet [ ](https://wordpress.org/support/users/depecnet/) * [Profile](https://wordpress.org/support/users/depecnet/) * [Topics Started](https://wordpress.org/support/users/depecnet/topics/) * [Replies Created](https://wordpress.org/support/users/depecnet/replies/) * [Reviews Written](https://wordpress.org/support/users/depecnet/reviews/) * [Topics Replied To](https://wordpress.org/support/users/depecnet/replied-to/) * [Engagements](https://wordpress.org/support/users/depecnet/engagements/) * [Favorites](https://wordpress.org/support/users/depecnet/favorites/) Search replies: ## Forum Replies Created Viewing 8 replies - 1 through 8 (of 8 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12377483) * Done * Thanks * Marco * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12376562) * Hi * > I see you also have an email support ticket open where someone replied to you > yesterday. Please reply either here or there, so we don’t duplicate effort > in trying to help you with this. * Can I use the already opened support ticket by inserting the reference to this forum thread ? * Thanks * Marco * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12376200) * Hi * I tried to disable wordfence with no success * Site health shows the error “jetpack is connected” (see picture [https://www.depec.net/v1/wp-content/uploads/2020/01/jetpack02.png](https://www.depec.net/v1/wp-content/uploads/2020/01/jetpack02.png)) * Marco * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12375963) * Hi * There is no Dashboard link under the Jetpack menu (see the image at [https://www.depec.net/jetpack.png](https://www.depec.net/jetpack.png)) * I manage other wordpress sites, hosted by the same provider, with no problems * The only security plugin installed is wordfence * Thanks for your help * Marco * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12374404) * hi * i followed the “manual uninstallation” section to remove the plugin (point 1 of my previous list) * Then i performed other points. * No success. Same error * Marco * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12374342) * Hi * do you mean delete the plugin directory ? * Marco * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12374249) * Hi * I did the following steps (twice): * 1) Remove Jetpack from the wordpress plugin menu 2) Clear my browser cache 3) Restart the browser 4) Connect to my website admin page and to wordpress.com 5) Add the jetpack plugin 6) Use the configure jetpack button * Same error. In the jetpack debug window, i got the message “Jetpack is connected” and, by clicking on it, “try to disconnect and reconnect” * I do not see any menu/link/page to disconnect jetpack. * If you look my profile in wordpress.com, it has no website associated (i deleted it) * Thanks * Marco * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Jetpack - WP Security, Backup, Speed, & Growth] Unable to insert blog.](https://wordpress.org/support/topic/unable-to-insert-blog-5/) * Thread Starter [depecnet](https://wordpress.org/support/users/depecnet/) * (@depecnet) * [6 years, 4 months ago](https://wordpress.org/support/topic/unable-to-insert-blog-5/#post-12372304) * Thanks for the suggestion. * I tried twice with no success with the same error * Do i have to remove jetpack entries in the db ? do you have a tool to clean the DB ? * Thanks for the support * Marco Viewing 8 replies - 1 through 8 (of 8 total)