Title: debyd's Replies | WordPress.org --- # debyd [ ](https://wordpress.org/support/users/debyd/) * [Profile](https://wordpress.org/support/users/debyd/) * [Topics Started](https://wordpress.org/support/users/debyd/topics/) * [Replies Created](https://wordpress.org/support/users/debyd/replies/) * [Reviews Written](https://wordpress.org/support/users/debyd/reviews/) * [Topics Replied To](https://wordpress.org/support/users/debyd/replied-to/) * [Engagements](https://wordpress.org/support/users/debyd/engagements/) * [Favorites](https://wordpress.org/support/users/debyd/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 15 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [invalid merchant configuration](https://wordpress.org/support/topic/invalid-merchant-configuration/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/invalid-merchant-configuration/#post-4938889) * Resolved with help from PMPRO and my domain, Sure Support. Everything works now. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/page/2/#post-4935919) * Thanks, that is where I am headed. I have performed all updates and consulted everyone. The most that PMP will tell me is that maybe there is a zip code verification stripe but they can not assist me any further without $97. My domain folks, Sure Support, have bailed me out once again and can see nothing that I am doing wrong. Their recommendation is to change plugins. Thanks for your help. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/#post-4935916) * Now I am unable to edit my site and can’t figure out how to get in and changer my user status. Since no one has permission to edit anything. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/#post-4935910) * They did give me access to the control site but now everything is running except for Paid Memberships Pro, which keeps giving me error codes. Of course they want $97 to tell me how to use the free plugin but until I can get it running there is no way to pay that money. My hosting site has already fixed some errors in the plug in. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [invalid merchant configuration](https://wordpress.org/support/topic/invalid-merchant-configuration/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/invalid-merchant-configuration/#post-4938827) * The error code now says security header not valid. Someone please help. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Paid Memberships Pro - Content Restriction, User Registration, & Paid Subscriptions] Can't get Authorize.net to work.](https://wordpress.org/support/topic/cant-get-authorizenet-to-work/) * [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/cant-get-authorizenet-to-work/#post-4524199) * I am having the same issue with invalid merchant configuration, despite putting in all of the correct gateway information and setting everything up on paypal. I know nothing about the authorize.net or how to use it. At this point it would be nice to have the paid membership but until I can get this site going I can not afford to purchase. I have spent more than 20 hours trying to configure and have tried accessing all support possible but get one error after another. Can you please help me. theyellowstonedaily.com * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can not access my site](https://wordpress.org/support/topic/can-not-access-my-site-3/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/can-not-access-my-site-3/#post-4936299) * Thanks. At the time that I made the post there was no way to access my site because I was completely locked out. Otherwise I would have deleted the plugin and started over. Luckily I was able to figure out how to contact the domain people and they were able to access the site and disable the plugin that was causing problems. The problem plugin was not the Paid Memberships Pro, but another one, although PMP did create issues with the layout of my design and I had to uninstall and reinstall a few times before getting it right. * So, the answer to my question was to contact the domain host and ask them to look into the issue. I also checked several sites that can verify if my site is down, and down for just me or for everyone – some said it worked and others said it did not. But, it was through those checks that I discovered that the best solution was to contact the domain host. Sure Support got back to me within minutes and inside of 15 minutes had the issue resolved and within another 20 minutes were able to provide me with an SSL. Can not recommend Sure Support enough. * Thank you and I hope someone else finds this solution helpful. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/#post-4935820) * Thanks. At the time that I made the post there was no way to access my site because I was completely locked out. Otherwise I would have deleted the plugin and started over. Luckily I was able to figure out how to contact the domain people and they were able to access the site and disable the plugin that was causing problems. The problem plugin was not the Paid Memberships Pro, but another one, although PMP did create issues with the layout of my design and I had to uninstall and reinstall a few times before getting it right. * So, the answer to my question was to contact the domain host and ask them to look into the issue. I also checked several sites that can verify if my site is down, and down for just me or for everyone – some said it worked and others said it did not. But, it was through those checks that I discovered that the best solution was to contact the domain host. Sure Support got back to me within minutes and inside of 15 minutes had the issue resolved and within another 20 minutes were able to provide me with an SSL. Can not recommend Sure Support enough. * Thank you and I hope someone else finds this solution helpful. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/#post-4935812) * Of course Otto, I am psychic and most definitely should have known not to expect any sort of support from WP, or how it is run. Thankfully you have saved me from upgrading my WP site, seeing as how I would not be able to obtain support for any of the fancy features, since that money would not be real if they don’t get paid for anything. * The plugin supports say ask the forums how to do certain things but the forums do not answer and so we are stuck. * And, the error messages are so helpful – like be sure that all fields are filled in but there are no more fields to fill in on the page that the error message is given on and so who knows if it is an error from another set up process. If the set up is done wrong there is no way to know because no error messages are received then. And, they ask for things like “gateway…” but who knows what that means and where that comes from. * I don’t mind fixing my own problems if someone can at least steer me in the right direction. Or, at least answer my question and let me know where to find the answers. Like you have done well after the fact. You could have answered me hours ago but chose not to – Much thanks. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [Entire site crashed and can't access anything](https://wordpress.org/support/topic/entire-site-crashed-and-cant-access-anything/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/entire-site-crashed-and-cant-access-anything/#post-4936289) * Thanks, I see no way to get answers on this site. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/#post-4935804) * Okay, I am completely locked out of my site, theyellowstonedaily.com, and it is like pulling teeth to get technical support. What do I do? There has got to be a way to contact WP in a situation such as this? At this point my site does not exist because the browser says it can not open any portion of anything. Surely this problem deserves some help somewhere. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can not access my site](https://wordpress.org/support/topic/can-not-access-my-site-3/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/can-not-access-my-site-3/#post-4936279) * theyellowstonedaily.com * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/#post-4935803) * Thought that info was in my member profile. * But, I have a new question that needs a lot of help. My site won’t open at all and says too many redirects. This is after installing Paid Membership Pro, using the video. I tried to log out to try the membership but now can not get into the site using my admin password or anything. The site is theyellowstonedaily. com * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [Can not access my site](https://wordpress.org/support/topic/can-not-access-my-site-3/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/can-not-access-my-site-3/#post-4936277) * BTW, I am not having good luck getting answers on the forum and so don’t know what else to do in order to reach WP for major issues such as this. My site appears to be completely gone at this point and I am sure it will require your help to get it back. * Forum: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) In reply to: [log in page does not have math question](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/) * Thread Starter [debyd](https://wordpress.org/support/users/debyd/) * (@debyd) * [12 years, 2 months ago](https://wordpress.org/support/topic/log-in-page-does-not-have-math-question/#post-4935786) * No I did not install a plugin that adds that. The theme I am using is ZeeFlow and I can not find any log in edit. Also, when I attempt to customize the theme it won’t load. It just keeps re-doing the search bar over and over. Viewing 15 replies - 1 through 15 (of 15 total)