Title: debtalbot's Replies | WordPress.org --- # debtalbot [ ](https://wordpress.org/support/users/debtalbot/) * [Profile](https://wordpress.org/support/users/debtalbot/) * [Topics Started](https://wordpress.org/support/users/debtalbot/topics/) * [Replies Created](https://wordpress.org/support/users/debtalbot/replies/) * [Reviews Written](https://wordpress.org/support/users/debtalbot/reviews/) * [Topics Replied To](https://wordpress.org/support/users/debtalbot/replied-to/) * [Engagements](https://wordpress.org/support/users/debtalbot/engagements/) * [Favorites](https://wordpress.org/support/users/debtalbot/favorites/) Search replies: ## Forum Replies Created Viewing 3 replies - 1 through 3 (of 3 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Woocommerce and Square sync issues](https://wordpress.org/support/topic/woocommerce-and-square-sync-issues/) * Thread Starter [debtalbot](https://wordpress.org/support/users/debtalbot/) * (@debtalbot) * [2 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-and-square-sync-issues/#post-16674035) * My apologies, I missed your previous response. Thanks for the email notification to prompt me. * Ive enabled the Debug mode and this is most recent error log. Ive removed some location information for security reasons. * It appears to be an issue with the payment received. I have confirmed with the owner that they have received the payment via Square. So I have changed the status of the payment transaction which was showing as Pending to Completed. But it still seems to be an issue. Any ideas what I need to change so that this error does not keep repeating everytime there is a scheduled sync? * > [View post on imgur.com](https://imgur.com/pBloSBz) * > [View post on imgur.com](https://imgur.com/Wg9ExzH) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce] Square product updates not syncing in woocommerce](https://wordpress.org/support/topic/square-product-updates-not-syncing-in-woocommerce/) * Thread Starter [debtalbot](https://wordpress.org/support/users/debtalbot/) * (@debtalbot) * [2 years, 12 months ago](https://wordpress.org/support/topic/square-product-updates-not-syncing-in-woocommerce/#post-16661069) * Apologies, I thought I replied but it appears the email was sent to the no-reply email. * This syncing is still an issue. I cleared pending items about 4 days ago and there has been another scheduled action running since 15/4/2023 as pending. Its now the 17/4/2023. * The thing is the WooCommerce is syncing with Square showing new products added in Square to appear in WooCommerce. * Is it wise to cancel these current scheduled action which has now been two days as pending and do a manual sync instead? * > [View post on imgur.com](https://imgur.com/a/5ZK4JM1) - This reply was modified 2 years, 12 months ago by [debtalbot](https://wordpress.org/support/users/debtalbot/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce Square] Woocommerce and Square sync issues](https://wordpress.org/support/topic/woocommerce-and-square-sync-issues/) * Thread Starter [debtalbot](https://wordpress.org/support/users/debtalbot/) * (@debtalbot) * [3 years ago](https://wordpress.org/support/topic/woocommerce-and-square-sync-issues/#post-16637452) * thanks you for your prompt response. * I did contact NameCheap recently and they suggested installing the Heartbeat Control by WP Rocket plug in but that hasnt made any difference. * Here is a copy of the System Report. I note there is a reference to * **Must Use Plugins (1)** * EasyWP Plugin: by Namecheap Inc. – 1.0.1.1 * I can raise this with NameCheap as we migrated from EasyWP Plugin to their Shared Hosting which was to see if it resolved the syncing issue. Not sure why there is a reference to this particular plugin if we are now using Shared Hosting. * ```wp-block-code WordPress Environment WordPress address (URL): https://fifthelementorgonenergy.comSite address (URL): https://fifthelementorgonenergy.comWC Version: 7.5.1REST API Version: ✔ 7.5.1WC Blocks Version: ✔ 9.6.6Action Scheduler Version: ✔ 3.5.4Log Directory Writable: ✔WP Version: 6.2WP Multisite: –WP Memory Limit: 2 GBWP Debug Mode: –WP Cron: ✔Language: en_USExternal object cache: ✔ Server Environment Server Info: LiteSpeedPHP Version: 8.0.28PHP Post Max Size: 2 GBPHP Time Limit: 1500PHP Max Input Vars: 10000cURL Version: 7.84.0OpenSSL/1.1.1p SUHOSIN Installed: –MySQL Version: 10.3.38-MariaDB-cll-lveMax Upload Size: 2 GBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔ Database WC Database Version: 7.4.1WC Database Prefix: wpvg_Total Database Size: 53.15MBDatabase Data Size: 41.91MBDatabase Index Size: 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Team Yoast – 20.4WP File Manager: by mndpsingh287 – 7.1.8WP Mail SMTP: by WPForms – 3.7.0Smush: by WPMU DEV – 3.12.6WPForms Lite: by WPForms – 1.8.1.1 Inactive Plugins (2) Loginizer: by Softaculous – 1.7.7MailPoet: by MailPoet – 4.11.0 Dropin Plugins (1) object-cache.php: Redis Object Cache Drop-In Must Use Plugins (1) EasyWP Plugin: by NamecheapInc. – 1.0.1.1 Settings API Enabled: –Force SSL: –Currency: AUD ($)Currency Position: leftThousand Separator: ,Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external (external)grouped (grouped)simple (simple)variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated-5) Connected to WooCommerce.com: –Enforce Approved Product Download Directories: ✔Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #5 - /shop/Cart: #6 - /cart/Checkout: #7 - /checkout/My account: #8 - /my-account/Terms and conditions: #9 - /refund_returns/ Theme Name: DiviVersion: 4.20.2Author URL: http://www.elegantthemes.comChild Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child themeWooCommerce Support: ✔ Templates Overrides: – Square Environment: ProductionTokenization Enabled: –Debug Mode: Off Admin Enabled Features: activity-panelsanalyticscouponscustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmultichannel-marketingmobile-app-bannernavigationonboardingonboarding-tasksremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-page Disabled Features: minified-jsnew-product-management-experienceproduct-variation-managementsettings Daily Cron: ✔ Next scheduled: 2023-03-05 23:40:02 +09:30Options: ✔Notes: 68Onboarding: completed WooCommerce Payments Version: 5.7.0Connected to WPCOM: NoBlog ID: -Account ID: - Action Scheduler Complete: 4,583Oldest: 2023-02-06 18:39:12 +1030Newest: 2023-04-02 20:26:03 +0930 Pending: 271Oldest: 2023-03-09 08:37:18 +1030Newest: 2023-04-09 20:26:03 +0930 Failed: 2,795Oldest: 2023-01-19 05:10:28 +1030Newest: 2023-03-09 08:31:42 +1030 Canceled: 12Oldest: -0001-11-30 09:14:20 +0914Newest: -0001-11-30 09:14:20 +0914 Status report information Generated at: 2023-04-08 10:08:59 +09:30` ``` * I note there is a X re the Theme, however, we have not changed any part of the theme for WooCommerce. * Any assistance would be greatly appreciated. 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